PoE 2 Account Banned for no reason?
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Just checked and this is same for me, still says banned/pending but I'm able to log in again, about 48 hours after I submitted my ticket.
Confirmed I am level 40.. I must have been off one level from my original post. Hoping the rest of you get in soon as well. Last edited by Strifeyy#4191 on Dec 12, 2024, 10:01:38 AM
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I will check at home as well as Page still says banned and appeal Review spending.
At least some hope now, but would be devastating in case not :/ |
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Im not risking my account until I hear something from this, sorry for all that are suffering from this I can only comment to hope the post get more visibility and maybe get this on X or some content reator help to get answers
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Just as an FYI - if this has happened to you try to log in. I got banned last night in the same way (level 40, act 3). I sent an email to support and a ban appeal.
I received no message back, and my account on the website still showed banned. However, once I logged in, and logged out / logged back in online, the issue was fixed. |
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It seems like they just allowed banned users to play POE2. Same situation for me.. Account still banned with pending appeal, but now I can log into the game.
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" Bless you, this did work for me! I got unbanned ingame (after 24h after I applied for ban), and I can play game again but I didn't recived any message or email about this, i just tried to login in game and it worked! My account showed that I'm still banned but on advice of member Thud13#6601 I logout from site then login again and bann was removed! I hope this bug is fixed or being fixed, I don't want to go through this again with another character that got to level 40. Last edited by cokicvladimir#2910 on Dec 12, 2024, 11:03:20 AM
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oh yeah log out + log in did the job for me as well!
Still super sad that not a single statement was given |
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Didn't get affected by it since i'm only lvl 22 right now but i really hope GGG solve this asap cause i'm too worried honestly.
Last edited by IxDark_ToothxI#5933 on Dec 12, 2024, 12:31:01 PM
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Hi there,
Just to clarify on this situation, We've had reports of some players potentially being incorrectly restricted and we are looking to get these fixed up soon as well as prevent the issue from reoccurring in the future. If you still don't have access in a couple of days, please let us know by contacting us at support@grindinggear.com so we can look into things further with you. We deeply apologise for this inconvenience. Need help with anything? Please contact us at support@grindinggear.com for assistance.
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dont wait a couple of days, contact them now and maybe, if your lucky, they will get to you in a couple of weeks.
Last edited by Rune2h#7289 on Dec 12, 2024, 12:44:26 PM
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