PoE 2 Account Banned for no reason?

Injustified Ban Appeal
Dear Path of Exile Support Team,

I'm writing to appeal an unjust ban on my account. Two days ago, I encountered server issues in the BR region, receiving an "IP banned" message. Switching servers resolved the issue. However, two days later, the ban message reappeared, and my account was suspended.

Recently, my Steam account was hacked from a USA IP, but Steam support promptly restored access. I'm unsure if this incident contributed to the ban, but I've never used cheats or third-party software. As a veteran Path of Exile player and fan, I'm frustrated to have purchased early access only to be banned unjustly.

I can provide proof of my PC's integrity and demonstrate that I've never used illicit programs. This ban appears to be an egregious error. I hope you'll investigate and resolve this matter promptly.

Account details:
- Username: Nickzika#367
- Steam ID: Todinick77
Hello, my friend received a ban for 168 hours, I want to find out the reason for the ban.
His nickname: snusodini.
Username: HeerrKe#7366
Steam ID: d0lban1
Last edited by Demetors#1880 on Dec 21, 2024, 7:23:32 AM

My friend Megatronuspri ME07#556 also got banned out of nowhere! We were playing normally and he couldn't enter for two days due to work and when we went to play he was banned! It's been 3 days and it says it's banned until 2038! We are playing fair and for fun!

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