PoE 2 Account Banned for no reason?

I'm highly concerned now, as I was just super confused I just wrote.

Dear GGG,

I played yesterday, went to bed and now I'm banned without any reason??
I took the day off and can't play now! :( Why am I banned?


As I was one of the earlier ones banned on Saturday evening I wasn't aware about this general situation and just didn't know what to write. So if i got you right and they only check an appeal for a ban once, this means my 10+ year 2000$+ account is on the line due to that??

This makes me soo nervous!
Why and how are some people getting unbanned after less than a day? and ive been banned for 3+ days? sent in the appeal 5 mins after being banned.. so confused
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Why and how are some people getting unbanned after less than a day? and ive been banned for 3+ days? sent in the appeal 5 mins after being banned.. so confused


I dont know, this whole situation is ridiculous.
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I'm highly concerned now, as I was just super confused I just wrote.

Dear GGG,

I played yesterday, went to bed and now I'm banned without any reason??
I took the day off and can't play now! :( Why am I banned?


As I was one of the earlier ones banned on Saturday evening I wasn't aware about this general situation and just didn't know what to write. So if i got you right and they only check an appeal for a ban once, this means my 10+ year 2000$+ account is on the line due to that??

This makes me soo nervous!


Same here, had no idea what was going on yet and now also still waiting for someone to look at my banned account Flapman#1320

I'm pretty frustrated....
I do not have this issue but I noticed that every person who got banned has an account from 2012-2013. I didn't check everyone, just clicked some names at random. Maybe the system is flagging inactive old accounts that suddenly became active again? Perhaps it was the target of a hacking attempt at one point (old accounts are often targeted).
vaal or no balls
Last edited by QueenTakesKnight#2764 on Dec 11, 2024, 4:05:29 PM
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I do not have this issue but I noticed that every person who got banned has an account from 2012-2013. I didn't check everyone, just clicked some names at random. Maybe the system is flagging inactive old accounts that suddenly became active again? Perhaps it was the target of a hacking attempt at one point (old accounts are often targeted).


That could very well be the case. My account is from 2011 and I haven't played in years.
From my side my account is 10+ years old but played active over the whole time
(https://www.pathofexile.com/account/view-profile/HardPrimat-5269)
but I linked for the PoE2 Release a mail address to it, as I wasn't sure if steam makes it on time. So maybe some auto logic thought, that suddenly on an old account now a mail is linked looks suspicious?
Could be true, but why wait till act 3? why level 40 or so? this is still wrong tho.

i am so frustrated, this beyond bad support rn. Never been treated like this with any support ever.

like full silence, in the dark about something i paid for and respected all my engagements which i cant say the same from GGG's side.
Hello,

I got my account ban too chen reaching the lvl 40.

And there is no "appeal the ban" link on my account profil.

I send a message at the support but what can I do without the appeal button

Hope everybody will be unlock by the unfair ban

Thank you
So my account IS old but not inactive, I have 8-10000 hours played.

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