Incident Report for March 20 Downtime

i was wondering what was going on earlier.
impressed by ggg's response and thanks for the fix.

You know what the real payoff for all this honestly is..

If there ever is a real serious issue and the server go offline for 12 hours...the playerbase will be much less likely to riot and whine. we KNOW that there must be a serious issue and that the G-team will be all hands on deck to fix is asap. Then they will stand the poor fellow up in front of the world with a red face and make him admit he spilt his drink on the mainframe lol.

Result would probably be everyone shouting at Chris to give him a lolly and let him off the hook.


Honestly breeds loyalty. GGG has both in buckets full.

"

Jonathan wrote:

At 7:40pm NZT
By 8:27pm NZT, we had we had made the needed changes and began pushing it to production.

Fixed it for ya :)

And amazing report as usual

hi,

one question why i cant use waypoints anytime i want to go to the marketplace the game throws me back to te titlescreen :/

can this be fixed or is it a serverside problem?

would be cool if GGG just made a statement that said "The servers went and done pooped there pants"

I'm totally cool about all of this.

"

lagwin1980 wrote:

PSt...the date in the title is wrong :P

Thanks for the report though...much appreciated

Keep in mind GGG is in New Zealand! :) Its the 21st today now

This error occurred in the course of trying to stop the RMT spambots that were plaguing chat all last night? If so, thanks for your responsiveness to the issue -- things went wrong, it happens.

props

Interesting read. As a software engineer I am very impressed at how quickly you were able to resolve the issue. I was playing last night, and was very surprised at how quickly I was able to get back into the game. Great work!