Incident Report for Feb 7 Downtime

Props from the hood.
Please get your bloody act together guys!

Every time your systems have issues and you recover and report back in such a timely manner, I feel like I need to support you more and give you even more money!

This is not good. To me or my wallet. Stop this evil reverse psychology at once!
Heck my ISP was down for 8 hours last night...
Keep up the great work GGG.
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ciknay wrote:
An event out of their control, yet the technical director himself personally apologises.

This is why you get my money GGG.
I consider that pretty damn fast. I'm impressed, no need to apologize!
I can't believe what I just read.

The idea that a GGG staff member would be this honest and openly accept accountability for an event of this nature is mind boggling. It simply isn't done by game developers, and only VERY good private enterprise developers ever approach doing anything close to this.

Much respect, GGG Jonathan. Don't sweat the small stuff too much. You aren't the first person who has been foiled by having his online spares attached to the same power source, and you won't be the last. It happens, you are addressing it, we can all move on. Thank you for the explanation and for demonstrating that you are a true professional. I don't think there is anything here that requires an apology, but apology accepted. You sir, are a bad ass. Good for you.
I was not online when it happened it seems.


But isnt this the first downtime in a almost a year?

This world is an illusion, Exile!
1hr of downtime is nothing compared to some other 'games'.

I'm interested what the nature of the power outage was at the data center? I'm guessing it wasn't just simply losing utility power as most data centers have UPS's that can handle a few hours of runtime of the equipment that are connected.

Sounds like maybe a UPS went down? and it turns out all the POE server dual-cord feeds were fed by the one UPS?
"
Tompos wrote:
I was not online when it happened it seems.


But isnt this the first downtime in a almost a year?


Not really. Take a look at this one:
http://www.pathofexile.com/forum/view-thread/659606


Other, older reports:
http://www.pathofexile.com/forum/view-thread/9795
http://www.pathofexile.com/forum/view-thread/7869/page/3/#p143772
"
Nightmare90 wrote:
"
Tompos wrote:
I was not online when it happened it seems.


But isnt this the first downtime in a almost a year?


Not really. Take a look at this one:
http://www.pathofexile.com/forum/view-thread/659606


Other, older reports:
http://www.pathofexile.com/forum/view-thread/9795
http://www.pathofexile.com/forum/view-thread/7869/page/3/#p143772


so 2 hours yesterday
46 mins in november
and 1 hour two years ago in closed beta.


GGG i'm throwing my wallet at my screen but NOTHINGS happening!!!!


This world is an illusion, Exile!

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