Game Crash - PC Restart - No BSOD, No Eventlog, No warning.

Power supply totally changed with a new make & model as pulled from a third fully functional machine. Same behavior.

I think that's about the nail in the coffin for me. Between the constant crashing and desync issues whatever fun this game held is quickly being eaten away.

Thanks for whatever help you offered.
Last edited by booneexile#1687 on Sep 25, 2013, 11:16:08 AM
That's the exact same behaviour i described in my topic (click). Still haven't found the solution to it and gave up eventually. Too bad since this game was the most fun i've had in a long time.
I've even started a new toon, played a couple of hours on normal and everything was fine, but when i logged my main and went to any of the zones it was instacrash. :S
IGN: Dimetric, Penkala, Nazeer
Last edited by Xkcdone#6886 on Sep 25, 2013, 4:22:35 PM
is there a fix for this yet??
i have gtx 560 ti
play for few mins then reboot without warning pretty much same as everyone here.
my pc is running fine i can run other games without any problems. :P

**update**

My 54 ranger has no problem running around every act every dificulty so far
where as my witch on normal dificulty act 2& 3 suffered reboots
Last edited by QQNinjA92#2610 on Oct 7, 2013, 6:43:15 AM
"
QQNinjA92 wrote:
is there a fix for this yet??
i have gtx 560 ti
play for few mins then reboot without warning pretty much same as everyone here.
my pc is running fine i can run other games without any problems. :P

**update**

My 54 ranger has no problem running around every act every dificulty so far
where as my witch on normal dificulty act 2& 3 suffered reboots


Do you have a dedicated hardware sound card? Have you tried using -swa on your shortcut? Have you ran a PackCheck?
Hey booneexile,

just came across this thread. i am not browsing forums that much but after i read about your problem it reminded me of my problems.
My Graphic Card is the Asus Nvidia GeForce GTX Ti DirectCuII, it is about 2 years old now and had been in the RMA twice (do you call it that? the service where you turn the item to your distributor when it is damaged) - and it came back without finding any errors every time.
Random Freezes, Crashes with no evidence to look for in every game/application, even doing nothing on the desktop - in the end it was the faulty drivers from nvidia. and not just the recent ones. i went from the newest one (i guess something around 320.xx) to an old one (310.90).

See:

[Display]
Operating System: Windows 7 Professional, 64-bit (Service Pack 1)
DirectX version: 11.0
GPU processor: GeForce GTX 560 Ti
Driver version: 310.90
DirectX support: 11.1
CUDA Cores: 384
Core clock: 830 MHz
Shader clock: 1660 MHz
Memory data rate: 4000 MHz
Memory interface: 256-bit
Memory bandwidth: 128.00 GB/s
Total available graphics memory: 4095 MB
Dedicated video memory: 1024 MB GDDR5
System video memory: 0 MB
Shared system memory: 3071 MB
Video BIOS version: 70.24.0A.00.01
IRQ: 0
Bus: PCI Express x16 Gen2

- This was created with the inbuild nvidia control panel system information -

Everyone around me suggested that it was my PSU (Seasonic S12 II Bronze 520W)- even the distributor (that's what they alwaya do: it's never their fault ;-))

TL;DR: i don't know what drivers you already tested but this one did it for me - stabil since the last format 2 months ago. no random crashes, no freezes and i can play new games without errors.
there was one option in windows or the nvidia driver that may have caused it additionally but i don't remember it right now - something with power options/settings - maximum. will look into it and post it here as well.
Edit: found it - power options, change advanced power settings, pci ecpress, link state power management - turn it off.
in the nvidia driver menu: manage 3d settings, power management mode - prefer maximum performance.
driver installation: just the driver, no physx no control center, just the plain driver. let the latest games install the physx engine if needed.

cheers

Last edited by banethil#7351 on Oct 7, 2013, 11:42:15 AM
Nice suggestions but my PC restarts started with hte 310.90 driver I've had a long time. I play PoE since open beta, (January 2013) and never had a crash until I was foolish enough to delete my PoE shader cache folder (THIS may be the secret cause of alot of PC trouble, not the hardware itself). Or better, this can cause trouble the drivers which can trouble the Hardware which can lead to restarts (can, not must).
However, I cleaned my system as much as possible, installed the 314.22 Driver (the last stable one you should use for the GeForce 400 series, don't go newer with the 400's!) With PhysX but without 3D Vision. I also did the trick with the nvidia control panel power management stuff for PoE. But not yet the PCI thing, need to try this. I also run PoE as Admin, use the "-gc 2" command but even if PoE went more stable, I recently had a crash with my Summoner, heavy action in Lunaris 3, usualy no trouble there. I don't know but my summoner and my LA Ranger in combination with PoE Act 3 cause trouble somehow. Again, until August I NEVER (!) had any crash in PoE, it was rock-stable. All the mess only started after deleting my old shader cache, never do this if your game is stable!!!!!!!!
Last edited by Fusion_Power#0294 on Oct 7, 2013, 12:38:32 PM
what i would try and what i always do is setting up fresh system (again, i know :-( ) - windows 7 with all its updates (SP1 etc ), newest directx, preferred graphic-card driver and then stress-test it with programs like:


[Graphic Card]
GPU-Z (collecting information like correct clock etc - oc'ed cards i.e. -> check original box of your card)

FurMark 1.11 (FullScreen BurnIn-Tests custom and default - watch Temperature)

3DMark 11

Heaven Benchmark for DirectX 11 v4.0

- these are all Freeware -

[CPU]
CPU-z (to see if hardware updates are necessary i.e. BIOS and knowing all the parameters of your system like how many cores, what processor, voltages)

Prime-95 v27.9 (stress cpu - here is a video i found on youtube: https://www.youtube.com/watch?v=qJx8NPjzOuA )
- these are all Freeware -

[RAM]
MemTest86 (you can run it with a usb stick and let it run for a couple of hours, multiple tests)
- these is also Freeware -

since you have a ssd: i don't know if they are problems related to that (write/read errors). might check google.

at last, play a new game with high graphics and not the one that crashes :-) .

then analyse what you gathered. print or save error logs in text/ on paper.


this is all pretty frustrating to do over and over again.
i also don't believe that options like power management mode or link state power management are that critical to be a big cause. these are mostly default values.

cheers




"
Drakier wrote:
"
QQNinjA92 wrote:
is there a fix for this yet??
i have gtx 560 ti
play for few mins then reboot without warning pretty much same as everyone here.
my pc is running fine i can run other games without any problems. :P

**update**

My 54 ranger has no problem running around every act every dificulty so far
where as my witch on normal dificulty act 2& 3 suffered reboots


Do you have a dedicated hardware sound card? Have you tried using -swa on your shortcut? Have you ran a PackCheck?


im sorry i have noidea how to do a pack check and -swa didnt work :P
*Edit*
running one now :P i ll see what it comes up with
Last edited by QQNinjA92#2610 on Oct 7, 2013, 4:28:39 PM
"
QQNinjA92 wrote:
im sorry i have noidea how to do a pack check and -swa didnt work :P


PackCheck is ran by just running the "PackCheck.exe" from the Path of Exile folder. Make sure you run it as Administrator by right-clicking it and say "Run as Administrator".

Does the crash happen in any specific place? Is it easily reproducible?

BSDO are almost always caused by hardware/drivers. It's rare for software to cause the crash. Come to think of it, you haven't really fully described your problem.

Can you give more description of your exact problem? If you get BSOD, can you post the details of the error? The stop code, bug check code, etc? There's a program called BlueScreenView which can help you look through past crashes and get the relevant information.
"
Drakier wrote:
"
QQNinjA92 wrote:
im sorry i have noidea how to do a pack check and -swa didnt work :P


PackCheck is ran by just running the "PackCheck.exe" from the Path of Exile folder. Make sure you run it as Administrator by right-clicking it and say "Run as Administrator".

Does the crash happen in any specific place? Is it easily reproducible?

BSDO are almost always caused by hardware/drivers. It's rare for software to cause the crash. Come to think of it, you haven't really fully described your problem.

Can you give more description of your exact problem? If you get BSOD, can you post the details of the error? The stop code, bug check code, etc? There's a program called BlueScreenView which can help you look through past crashes and get the relevant information.


ok well from what ive noticed. its just like other peoples computer rebooting.
no bsod no mini dumps etc.

i can play for about 5 mins on my witch and it will crash
and not so much longer on ranger too now :P

it MIGHT be because i have some kind of chaning skill on ( arc on witch and chain gem on ranger)

i ll keep trying out see what im doing when it restarts.

i have checked out all my components psu and all
and run stress tests

and pack check said all hashes are in sync
Last edited by QQNinjA92#2610 on Oct 7, 2013, 4:34:27 PM

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