Game Crash - PC Restart - No BSOD, No Eventlog, No warning.

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Drakier wrote:

If you touched the components inside your case when you were re-installing your OS (around the same time), it could be related to that and not eh Win7 install. You could have knocked something loose, or accidentally damaged it through ESD. It's hard to say for sure.

As for the "restart" options, you can get to it in Win7 by right-clicking My Computer then click Manage. Click on the Change Settings link next to the Computer name, domain, and workgroup settings.

Click the Advanced tab at the top, t hen click the Settings button under the Startup and Recovery section. At the bottom of that screen is the "System failure" options. You can set it to not automatically restart there.

Aye, well I've just double checked most of the parts PSU, CPU with cooler, GPU, etc. plugged everything back and tried to reproduce the problem. Sadly result is positive.

Thanks a lot for hints, I'll keep searching for the solution! :)

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Drakier wrote:

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Grayvind wrote:

Sadly result is positive.

As in it is working now, or none of that made a difference?

Result is positive, means that I can reproduce the problem. Basically, after cleaning PSU (I've found out that fan wasn't working correctly), and replugging GPU and CPU with cooler and double checking paste, it takes roughly 30 mins +/- with PoE running (I'm idle in A3N city) to crash computer. I've tried clean boot and then reproducing error and as well, it does the same, so I do not suspect drivers problem (tried last 3 NVidia builds, all stable, no beta - including the build released today).

I've tried to dig up the problem in the Event Log, but nothing suspicious; No immense errors/sec, nothing that my noob eye could catch up. In Hardware reports no reports at all. What is suspicious to me, is that there is no events from the exact minutes when crash happens, other than after recovery critical report regarding Windows unexpectedly shut down, which is a typical AFAIK report to .any. unexpected system close.

Events that are around timeline when crash happens are:

- This application took longer than usual to start up, resulting in a performance degradation in the system startup process:



- This startup service took longer than expected to startup, resulting in a performance degradation in the system start up process:



- A lot regarding NvStreamSvc service (I've found out, it's a NVidia Stream Service which is added to the latest NVidia drivers - no f.... idea what it does and why):



- And one, last that I can't identify at all, but it looks suspicious :|



Problem with the last one is that I'm not realy sure if I understand what it does and what to do with that...

Sorry btw. with some logs you get Polish text in between; it's because despite using EN language pack some system information is delivered in default soft language.

I'm not even sure, if I'm linking you proper reports. There is part of it I can't copy-paste... I've tried to follow all of these via Online help after EventID track, but all except that one above lead nowhere, either Microsoft center returns no info on them (...) or info is amazing, states that error happens (shocker) after an unusual system shut down.

I know that such power off in computer is and it's logical related to PSU, however puzzles me that I run several games and no problem... 30 mins into PoE and I have crash. I'm sure it's not globval since more ppl would report it, but it has to be some kind of collision between my settings/drivers that causes my hardware to crash while running this specific game (btw. changes tons of times settings in PoE, enabled and disabled triple buffering etc. forced NVidia so the 3D application choose what's best for it, etc. - these were first things I've done, ofc they lead me here). After reinstalling NVidia drivers couple of times I can safely say it's not that. Possible problem could be with Realtek audio drivers, since i often have problem with these and I even think one of above reports points to that. Problem is I've already reinstalled them twice, including installing ones from my motherboard producent website and ones from Realtek website (High Definition Audio).

Really, as you said; error range with this can be so wide, that will take a lot of debugging to find out the cause of it. I'm concerned, since last time I ignored that problem, whole comp burned with HDDs and everything so this one I prefer to use for a bit longer :). I guess I'll end up in service with a whip, forcing guy to stare at PoE for 30 mins and then watching the crash.

Aye, quite possibly. Well, finding out what's the problem would take ages I guess, so I think best solution for me is to drag the comp to service.

Thanks again for the assist and hints! :)

Yep, got what you mean - will try to run it / solve the issue. Thanks a lot!

Something kind of similar is happening to me, except my PC isn't restarting on its own.. what's happening to me is my PC will just simply freeze. Nothing is in the Event Log, there's no BSOD (I've checked with BlueScreenView, it's completely empty), there's nothing in the Problem Reports, there's no warning ahead of time when a lock up is going to come. It's all completely random. At first it was only happening in Act 3 in random areas and I could play anywhere else freely, but now my freedom has ended and it expanded elsewhere. I just managed to finish normal mode while fighting through the lock ups, but they're still furiously adamant. I'd really hate to have to quit playing this game over something so ridiculous.

I was able to play PoE for hours on end until I got in to the later areas of Act 3 then BAM lock up, after lock up. So what happened?

I can also play any other game without ANY problems, so really I don't get it. Is there a driver conflict somewhere between one of my devices and PoE?

Here are my specs for those curious.

Windows 7 Ultimate SP1
AMD FX 8350 8-core 4.0 Ghz (liquid cooled)
Gigabyte NVIDIA GTX 760
ASUS M5A99FX Pro R2.0 AM3+ mobo
8GB Kingston 1600mhz DDR3 **
Thermaltake TR2 RX 650W PSU

** Not the original ram I ordered. I had to get the original 16GB I had RMA'd so the 8GB I have is a temporary stick.

Windows 7 Ultimate x64 SP1
Intel Core 2 Quad CPU Q9300 @2.50GHz
GeForce 8800GT
Some random RAM 4GB I have no idea what is it...
PSU: OCZ StealthXStream OCZ600SXS 600W ATX12V

Just for the note. As you see, my PC is utter garbage, when compared to the above. Normally when shit hits the fan I blame my comp is 5 years old, served me well, and it's time to say goodbye. However this only happens to me in PoE. Since last 2 months (new player) I've been playing PoE without a serious problem, I'm looking for what happened between me reinstalling system and the power cut off problem.

ATM; only problems I can think of are:

- Conflict on drivers. I've noticed that since NVidia adds more and more stuff to their drivers, like NVidia Experience, temperature of my GPU raises (-.-). They released 2 Drivers for my GPU in the last week, that is when problem happened, which is for me enough to put them on blame (or GGG for conflicts with that-doesn't really matter).

- Due to numerous problems I've had in the past and recently with Realtek Audio Drivers (like a year ago these also caused similar problem, but whenever I was doing anything on my comp - result was instant shut downs) they are second on the list (Their drivers are from 2010 and similar, so either I miss the update or they haven't been working lately on this stuff).

- Hardware PSU related issue, where in my case playing PoE causes so much stress to my PSU/GPU/CPU that it asks for more power, over burns it and in result comp (probably from BIOS) instant shuts it down, to prevent fire. Normally this would be my first pick due to how old my comp is, etc. But I've been playing PoE without a problem 6 days ago, on same comp. I haven't yet stressed components, like Drakier suggested me, but I will take my try and post hopefully helpful results here with how does it go.