Hardcore Character Restoration after 1.0.1 Carrion Queen Bug

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S1ckchops wrote:

To the people complaining that this sets a bad precedent, you need to understand why they have the no restore policy in the first place. Its because it would be a nightmare to sort out all the reports of people dying and then complaining it was a bug/lag etc.

And before today, they wouldn't have had those reports, because dead meant dead and no exceptions meant no exceptions.

Now they will have players begging for revives on a daily basis because they will point at this incident and say it should apply to them too.

You notice nobody that got restored complaining about this rare decision?

"My character was restored but I deleted it anyways because I'm hardcore and I want to preserve the essence of hardcore. Shame on you GGG for restoring my character."

I played beta too and I'd agree with no exceptions when PoE was in development but the game is finished now. An accidental mass killing of hardcore characters needs special attention.

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S1ckchops wrote:

To the people complaining that this sets a bad precedent, you need to understand why they have the no restore policy in the first place. Its because it would be a nightmare to sort out all the reports of people dying and then complaining it was a bug/lag etc. Making good judgments on so many different cases is just not feasible, and it would lead to lots of people complaining that their friend was restored but they weren't etc. Its NOT because they had some philosophical rule that they are now violating that no Hardcore character should ever be restored due to deaths caused by game breaking bugs.

When i say it sets a bad precedent it because of

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you need to understand why they have the no restore policy in the first place.It's because it would be a nightmare to sort out all the reports of people dying and then complaining it was a bug/lag etc. Making good judgments on so many different cases is just not feasible, and it would lead to lots of people complaining that their friend was restored but they weren't etc.

Thats the bad precedent, they had a guide line and they have went out side it opening themselves to the slew of HC players who will invariably try to get the characters restored no matter the reason and hold this as their example...the time that the support staff will waste because of this is immense.

As it happens the staff all seem to be in agreement on the restore in this case and are well aware that the support staff will be cleaning it up for a while...in the end it's them that's going to have to deal with it and if they are OK with doing so then that's fine.

I don't understand why all the fuss about this. Even if they screwed up, they're only human. I know it's bad going back on your word, but in this case it's kind of understandable.
It's not like they did anything bad with this, or are those against this pissed off cause they got their competition back ? Or even worse, they were happy for others' misery ?
Such a "great" community...

Chris, what happened to this?

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lagwin1980 wrote:

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S1ckchops wrote:

To the people complaining that this sets a bad precedent, you need to understand why they have the no restore policy in the first place. Its because it would be a nightmare to sort out all the reports of people dying and then complaining it was a bug/lag etc. Making good judgments on so many different cases is just not feasible, and it would lead to lots of people complaining that their friend was restored but they weren't etc. Its NOT because they had some philosophical rule that they are now violating that no Hardcore character should ever be restored due to deaths caused by game breaking bugs.

When i say it sets a bad precedent it because of

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you need to understand why they have the no restore policy in the first place.It's because it would be a nightmare to sort out all the reports of people dying and then complaining it was a bug/lag etc. Making good judgments on so many different cases is just not feasible, and it would lead to lots of people complaining that their friend was restored but they weren't etc.

Thats the bad precedent, they had a guide line and they have went out side it opening themselves to the slew of HC players who will invariably try to get the characters restored no matter the reason and hold this as their example...the time that the support staff will waste because of this is immense.

As it happens the staff all seem to be in agreement on the restore in this case and are well aware that the support staff will be cleaning it up for a while...in the end it's them that's going to have to deal with it and if they are OK with doing so then that's fine.

Do you think there aren't already lots of players doing this? the message wouldn't have stopped an emotional player who just lost their character from emailing support. The precedent here is a game breaking bug that killed 700+ player in a few hours of the patch deployment. If you email support with something that can use that as precedent then that's fine. This DOESN'T set a precedent for the cases you are talking about and doesn't change the reasons they have the policy in the first place.

I don't really care about the restore to character. Pretty neutral about it. I'm more intrigued about players who died, deleted char to get name, and rerolled immediately. This is exactly what I would have done.

Die to bug. Man up reroll.

See they restore chars.

Yours doesn't get to be restored because you deleted him.

That would just SUCK.

Edit: Btw, I find it interesting that they say 723 characters died (exact number). It would be interesting to see how many different accounts play in the leagues to get an exact % of players that died to the bug. If it is less than 1% different ACCOUNTS (not different characters obv), that were killed, probably shouldn't have restored.

Well no one is going to quit playing because someone else got restored. Plenty of people will stop playing if their characters aren't restored though. Pretty wise decision.

Restoring these characters 'because we have clear evidence' is UNFAIR. There are plenty of streamers who have died to either glitches or game disconnects, is this not considered evidence then?

GGG should have kept their word, no hardcore restorations EVER. EVEN IF CAUSED BY GLITCHES, no matter how clear the evidence. For all you know you're gonna have people recording every minute they play with a camera then if they die to a glitch/desync/disconnect they can say 'look I died to broken mechanics, rollback pls'