General Discussion - Hardcore Character Restoration after 1.0.1 Carrion Queen Bug - Forum

" NeOZealouS wrote: I don't really care about the restore to character. Pretty neutral about it. I'm more intrigued about players who died, deleted char to get name, and rerolled immediately. This is exactly what I would have done. Die to bug. Man up reroll. See they restore chars. Yours doesn't get to be restored because you deleted him. That would just SUCK. In that case you send an email to support and they will handle it. Disregard witches, aquire currency.	Posted by dust7#2748 on Nov 13, 2013, 6:40:01 AM Alpha Member Quote this Post
Yet again GGG proving that they <3, listen and respect us all!!!!! GG GGG Existence is infinite, a weave of live and dead, beyond the understanding of the many mortal threads. Embrace death to honour the lost, no fear in life no matter the cost. With one of all we are and all of one we trust, throughout past, present and future...... be just.	Posted by LeHeup80#1479 on Nov 13, 2013, 6:43:21 AM Quote this Post
" LeHeup80 wrote: Yet again GGG proving that they <3, listen and respect us all!!!!! GG GGG Well they didn't really listen for this one, since most people are against this restoration :/ IGN : @Supernico http://www.twitch.tv/nicosuper	Posted by Supernico00#6742 on Nov 13, 2013, 6:44:49 AM Quote this Post
" LeHeup80 wrote: Yet again GGG proving that they <3, listen and respect us all!!!!! GG GGG And the award for most unctuous post of the year goes to... sry ive seen godly and godlys dont lose hp wich wuold pretty much be a smiter with life tap IGN: danknugsblazedopeswag	Posted by Barry#2395 on Nov 13, 2013, 6:44:52 AM Quote this Post
" dust7 wrote: " NeOZealouS wrote: I don't really care about the restore to character. Pretty neutral about it. I'm more intrigued about players who died, deleted char to get name, and rerolled immediately. This is exactly what I would have done. Die to bug. Man up reroll. See they restore chars. Yours doesn't get to be restored because you deleted him. That would just SUCK. In that case you send an email to support and they will handle it. Oh its that simple? Lol... We have no idea how long a character's data is in the system. After deletion, does the character immediately get deleted from their data files? If so, there would be no way to restore that character (due to people not knowing the EXACT stats, names, etc. of the items they were wearing). The only possible solution I can see is a rollback in the server itself which would not happen..	Posted by NeOZealouS#1834 on Nov 13, 2013, 6:45:17 AM Quote this Post
" QueenTakesKnight wrote: Restoring these characters 'because we have clear evidence' is UNFAIR. There are plenty of streamers who have died to either glitches or game disconnects, is this not considered evidence then? GGG should have kept their word, no hardcore restorations EVER. EVEN IF CAUSED BY GLITCHES, no matter how clear the evidence. For all you know you're gonna have people recording every minute they play with a camera then if they die to a glitch/desync/disconnect they can say 'look I died to broken mechanics, rollback pls' Please use your common sense here. This wasn't a glitch. This was a game breaking bug that killed 700+ players and would have killed most people if they were playing or not warned about it. This wasn't a streamer dying to 1 in a million glitch.	Posted by S1ckchops#4452 on Nov 13, 2013, 6:45:40 AM Quote this Post
" S1ckchops wrote: To the people complaining that this sets a bad precedent, you need to understand why they have the no restore policy in the first place. Its because it would be a nightmare to sort out all the reports of people dying and then complaining it was a bug/lag etc. Making good judgments on so many different cases is just not feasible, and it would lead to lots of people complaining that their friend was restored but they weren't etc. Its NOT because they had some philosophical rule that they are now violating that no Hardcore character should ever be restored due to deaths caused by game breaking bugs. In this case it was EASY and CLEAR to determine who was affected by the bug and so restoring the characters made sense. Have some common sense when looking at this situation and realise that 700+ people just had a crappy day due to a bug that should never have made it in to production, and restoring them was the RIGHT thing to do. As long as GGG apply common sense when doing hardcore restores, and don't start looking at case by case deaths, but instead just look at who is affected by large game breaking bugs like this one, then i don't think this is a bad precedent. Releasing patches with bugs like this in a game with a hardcore mode is what is a bad precedent, but i'm sure they have learnt some valuable lessons from this experience and will be changing their testing procedures accordingly. +1	Posted by AveiMil#0732 on Nov 13, 2013, 6:48:34 AM Quote this Post
" Supernico00 wrote: " LeHeup80 wrote: Yet again GGG proving that they <3, listen and respect us all!!!!! GG GGG Well they didn't really listen for this one, since most people are against this restoration :/ Still Mad your Char died to the extra Dmg Rare/ Magic Monster Bug ?	Posted by Kamro#5285 on Nov 13, 2013, 6:48:35 AM Quote this Post
If we introduced a bug in a patch where say casting Grace Aura instantly killed you, we would react quickly to fix it and then restore the characters. These exceptions are extremely rare and can only occur in situations where we screwed up over a short timeframe in a way that can be tracked perfectly to restore exactly the right people. If we're doing our job properly, this type of bug would never hit the live realm and no such measure would ever be needed. I absolutely hate the idea of restoring characters. It took hours for us to come to terms with this one-off restoration. I am not happy about this situation at all. For the players who deleted their character, please email support@grindinggear.com. Lead Developer. Follow us on: Twitter \| YouTube \| Facebook \| Contact Support if you need help!	Posted by Chris on Nov 13, 2013, 6:48:44 AM Grinding Gear Games Quote this Post
Life is full of one offs. This was a very extreme bug and with the current manpower they were able to fix it. Something is better than nothing at all. If they went restoring all chars in HC for any reason, how much manpower,resources will be used up on that instead of adding to the game? Where do you set the line? There are players that died because of their own ISP or their PC crashing, not paying attention and there are many things that are difficult to verify where the blame lies with. This was a difficult decision for Chris and I believe it was the correct one, but as per life, there is no pleasing some people. Good grief at the flames O_o If GGG chickens made an action RPG, what would it be called? Path of Eggxile, a Peck 'n' Slash RPG. Why was the helmet spluttering? It was a coif.	Posted by Hyaon#5489 on Nov 13, 2013, 6:50:23 AM Quote this Post