Early Access Bug Reports - POE 2 Complete PC Freeze while loading screen - Forum

" Rakiga#4053 wrote: reverting your whole system for one game is just a workaround, not a fix. And a wild one at that for just a single game. Most people won't want to do that. I completely agree with you, but until it is solved by whoever has to solve it, it works at least for me and for those I know who have been through the same thing. Hopefully it will be fixed and everything will work.	Posted by JeraLegend#1371 on Dec 17, 2024, 9:41:41 AM Quote this Post
" Eavirlot#4143 wrote: Hi! Due to the fact that the topic is gaining momentum and many people can not play normally, I suggest to help understand the developers direction to solve the problem By collecting statistics. We have created a form where you can specify your PC configuration and attach a dxdiag file as requested by Timothy_GGG https://www.pathofexile.com/account/view-posts/Timothy_GGG-0000. Link to the form: https://forms.yandex.com/cloud/676004d9e010db19370ab6c2/. I ask everyone to fill in the form, including people who don't have problems with PC freezing, so you will get structured statistics with problematic and working configurations. This should help to identify patterns of error occurrence, which in turn will speed up troubleshooting of the game. (at least the information about configurations will not be scattered in the comments of the thread (170 pages omg)). A dashboard with these statistics will be provided later. Is the link to the form dead for anyone else?	Posted by Rakiga#4053 on Dec 17, 2024, 9:46:37 AM Quote this Post
Same Problem AMD Ryzen 7 5700G 64 Gb Ram Nvidia 4070 Super Windows 11 24h2	Posted by jiomio1#7860 on Dec 17, 2024, 10:00:09 AM Quote this Post
Click here - The Path of Exile 2: Upcoming Changes and Improvements Steam post's top comment highlights the PC freezing issues " Any possible estimation on a fix for the PC freezing effecting some of the player base? In loading screens the game with freeze and lock up the entire PC forcing a shutdown with the power button. Game also will use 100% of CPU memory on loading screens, with actual gameplay using less. I gave it some Steam rewards to help keep it at the top.	Posted by interbeing#5112 on Dec 17, 2024, 10:02:16 AM Quote this Post
Just wanted to add another voice to the choir here. The freezes happened 4 times in 2 hours yesterday. Some days I've had 6 hours without a freeze, but usually the game freezes about once every 2-3 hours. This happens almost exclusively when traveling to different maps. I made this account exclusively to comment on this thread. Please, for the love of god, GGG - PRIORITIZE fixing this. The fact that this hasn't been addressed with a robust response and a promise to get this corrected ASAP is wild. I'll fill out the bug report form when I'm able in the hopes that it will help, but until this is addressed I'm not booting this game again.	Posted by Mechakoopa#9191 on Dec 17, 2024, 10:05:17 AM Quote this Post
Can't believe this issue has not been prioritized and resolved at this point. Last crash I had with this bug, my ram dropped to 32 GB instead of 64. Had to reslot them to make them work again because even resetting bios didnt help. I know this issue is common but please GGG find a solution because Im not playing this game until I see that this constant freeze is resolved.	Posted by NoSession#4122 on Dec 17, 2024, 10:14:43 AM Quote this Post
It would be really great if we could get some updates etc on this issue as me and many friends are having our computers hard crash at loading screens on this game. We have PMed Timothy our Dxdiag results. Searching the issue in google leads to numerous posts across social media platforms. Not only does this prevent people from playing the game but it's literally causing people to have to unsafely power down their entire computer to resolve.	Posted by Chobzz#5687 on Dec 17, 2024, 10:18:50 AM Quote this Post
" MentalSickness#6379 wrote: Today I'm not facing the freezing error. What I did: - There is a security patch for 24H2, please manually check updates for windows. - Also played around with this setting: Settings > System > Display > Graphics > Custom settings for Applications > Add PoE2 > Uncheck HDR and Optimization for windowed games. - Also enabled dynamic culling and dynamic res. Dunno which made effect, but been playing for almost 1 hour without freeze. Still playing 2+ hours without an issue. Somehow the loadings are better now. Also I have installed the standalone client and will test. I'm using steam right now.	Posted by MentalSickness#6379 on Dec 17, 2024, 10:20:12 AM Quote this Post
Having this issue. Hanging in loading screen with slow mouse cursor and looping sound but otherwise unresponsive PC requiring power button reboot to recover. Haven't been playing in a week so can't say if it has gotten worse with patches. DxDiag sent. AMD Ryzen 7800X3D Nvidia 4080 Super 32GB RAM Windows 11 24H2 Stock clocks on CPU/GPU, EXPO enabled.	Posted by Ssariel#0963 on Dec 17, 2024, 10:32:56 AM Quote this Post
They built up some great PR prior to launch but have now left a very bad taste with the handling of this situation. I only have a few more days left of silence and no fix before I'm done for good tbh Last edited by rookere_#3104 on Dec 17, 2024, 10:40:16 AM	Posted by rookere_#3104 on Dec 17, 2024, 10:39:11 AM Quote this Post