"
Hi! Due to the fact that the topic is gaining momentum and many people can not play normally, I suggest to help understand the developers direction to solve the problem
By collecting statistics.
We have created a form where you can specify your PC configuration and attach a dxdiag file as requested by Timothy_GGG https://www.pathofexile.com/account/view-posts/Timothy_GGG-0000.
Link to the form: https://forms.yandex.com/cloud/676004d9e010db19370ab6c2/.
I ask everyone to fill in the form, including people who don't have problems with PC freezing, so you will get structured statistics with problematic and working configurations. This should help to identify patterns of error occurrence, which in turn will speed up troubleshooting of the game.
(at least the information about configurations will not be scattered in the comments of the thread (170 pages omg)).
A dashboard with these statistics will be provided later.
I think it's useful, I sent it.
|
Posted byAssist1k#2010on Dec 17, 2024, 6:50:04 AM
|
"
[Removed by Support]
For those experiencing constant crashes/freezes and looking for real solutions, do not listen to people claiming that changing a simple setting like DX version magically fixed everything. Plenty of players, including myself, have already confirmed these are not permanent fixes, and their systems still crash/freeze.
I have personally tried everything mentioned below (and probably forgot half of it because I’ve literally tested every tweak suggested in these forum threads):
What I’ve Tried So Far:
POE2 Video Setting Tweaks
(DirectX11, DirectX12, Vulkan, FPS limiting, graphical settings—you name it)
BES
(CPU limitations: -2%, -5%, -10%—game crashes but doesn’t crash the whole PC)
Lasso
(Disabling 2 CPUs—same result, the game still crashes 8/10 times during loading)
NVIDIA Settings Tweaks
Adding Exceptions to Firewall & Windows Defender
Removing Latest Windows Updates
FRESH INSTALLING WINDOWS 23H2
(Using UUPDump & Rufus)
Result:
None of these work.
It’s absolutely insane that some people still claim switching DX versions magically resolves everything and call others "nerds." Seriously, just stop. Go play your game.
---
To GGG:
I’m beyond frustrated that there has been no insight or proper details from you regarding this issue, other than blaming Windows 24H2.
Sure, the game might be a massive success for those who can actually play it. But for the rest of us? This is a complete shame.
Enjoy your holidays while leaving us stuck with a broken experience. Well done.
I tried even more and only have more problems like power off in whole house or hard freez PC even with affinity 2-5cores.
Guys.. dont play if u have same issue like freezin.
|
Posted byczarrnuch#4979on Dec 17, 2024, 6:55:30 AM
|
|
Same Issue .. it sucks so hard man.
RTX 4080 Super
7800X3D
|
Posted bynatsu2202#4188on Dec 17, 2024, 6:56:49 AM
|
|
Hi!
Are you gonna solve this problema in the next path???
Hope yes, cause this is a f...ing horrible experience. Lost maps, Lost sales and im gonna crack my computer force to restart in the on/off over and over again.
iF THIS PERSIST I,M GONE
Last edited by Megaloop#4861 on Dec 17, 2024, 7:03:46 AM
|
Posted byMegaloop#4861on Dec 17, 2024, 7:03:17 AM
|
|
Well i was playing PoE 2 just fine for 9 days. Then i went and updated windows to 24H2 two days ago and its unplayable now. My pc is hard crashing trying to get into town. Sometimes i get to play for an hour before it happens but im thinking it might be best to take a break, so that i dont risk my pc playing poe2.
=(
|
Posted bySarox#2332on Dec 17, 2024, 7:26:38 AM
|
|
Same problem here.
7800x3d
4070 super
32gb ram
|
Posted bydeepon#3448on Dec 17, 2024, 7:30:04 AM
|
"
[Removed by Support]
For those experiencing constant crashes/freezes and looking for real solutions, do not listen to people claiming that changing a simple setting like DX version magically fixed everything. Plenty of players, including myself, have already confirmed these are not permanent fixes, and their systems still crash/freeze.
I have personally tried everything mentioned below (and probably forgot half of it because I’ve literally tested every tweak suggested in these forum threads):
What I’ve Tried So Far:
POE2 Video Setting Tweaks
(DirectX11, DirectX12, Vulkan, FPS limiting, graphical settings—you name it)
BES
(CPU limitations: -2%, -5%, -10%—game crashes but doesn’t crash the whole PC)
Lasso
(Disabling 2 CPUs—same result, the game still crashes 8/10 times during loading)
NVIDIA Settings Tweaks
Adding Exceptions to Firewall & Windows Defender
Removing Latest Windows Updates
FRESH INSTALLING WINDOWS 23H2
(Using UUPDump & Rufus)
Result:
None of these work.
It’s absolutely insane that some people still claim switching DX versions magically resolves everything and call others "nerds." Seriously, just stop. Go play your game.
---
To GGG:
I’m beyond frustrated that there has been no insight or proper details from you regarding this issue, other than blaming Windows 24H2.
Sure, the game might be a massive success for those who can actually play it. But for the rest of us? This is a complete shame.
Enjoy your holidays while leaving us stuck with a broken experience. Well done.
This is my experience aswell, nothing works and I've tried all of the above except fresh install of windows. Absolute shit show.
|
|
|
Any news?
|
Posted byJoessas#0863on Dec 17, 2024, 8:17:32 AM
|
|
Same Issue, freezes and hard reset.
9800X3D - 64GB - 4080Super
|
Posted byRedwall#3352on Dec 17, 2024, 8:17:55 AM
|
|
Today I'm not facing the freezing error. What I did:
- There is a security patch for 24H2, please manually check updates for windows.
- Also played around with this setting: Settings > System > Display > Graphics > Custom settings for Applications > Add PoE2 > Uncheck HDR and Optimization for windowed games.
- Also enabled dynamic culling and dynamic res.
Dunno which made effect, but been playing for almost 1 hour without freeze.
|
|
