Purchased PoE2 early access on the Epic account but not reflected
it sucks i know, you bought we bought it we shouldve get the product instantly like the people who bought it on steam. but customer service on email support and on facebook path of exile replied that too having high volume of bla bla bla and that epic games is "pre order" and we need to wait til dec 6
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Guys, I followed all the answers in this topic, and I'm also having the same problem. I just bought PoE2 from Epic Games, and the game PoE2 appears in the Epic Games Launcher Library, but there's no download or key option, and it says it's available on 12/6. Reason for contact: I bought the early access package for the game Path of Exile 2 Early Access Supporter Pack.
In transactions, the status is Purchased, but I didn't receive any type of key by email, and in epic rewards, the status is pending, so I can't get the key or download the game to play early access on 12/6... I want to solve this problem! PoE2 appears in my Epic Games Launcher library, but there's no download option or points on the website. I want to know why... |
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" We all have the same problem. Unfortunately you just have to wait until the 6th, download poe2 on Epic and login using your poe account (make sure your poe account is linked to your epic account). Then hope it's redeemed properly to your account. On Epic this is working like a pre-order, where you only get it on release. So we won't be able to download it early. The problem is it's sold as an MTX with the expectation of immediate access to the points and cosmetics like everywhere else, you actually waive the right to a refund when you purchase because of this. They should have been more transparent about it and probably do more to make things right for us now, but they don't seem to care. |
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Here is my update for Epic Games. It's been told by GGG support. "Hi there,
Thank you for the message. I am afraid that you will need to wait until the early access of Path of Exile 2 is released and then log into that to redeem your points and microtransactions. If you have any other questions or need anything else, please let us know" So basicly we have to wait till to launch day and see if it works. If it is not working on that day i believe GGG will help us. |
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Yeah, I won't make the mistake of pre ordering a game on EPIC again.
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Can anyone confirm, that preloading is now working?
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" Yes, thankfully they got that part working on Epic. |
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" Did you get your points? |
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I purchased on EPIC, preloaded is complete - no points nor extras that I can see... will need to wait for early access to be available and go from there I guess. ( I don't show anything in my POE account details at all - no early access either )
Last edited by MrVila#1551 on Dec 6, 2024, 12:34:39 AM
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same issue. finished downloading. im still not eligible for early access on my pathofexile website account which is connected to epic games account. no points no anything
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