Purchased PoE2 early access on the Epic account but not reflected

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dezzmos#2067 wrote:
I have the same problem and GGG support asked me for Epic Games Store receipt few hours ago. Will report back if I actually get the pack unlocked or not. EGS support told me that it's a pre-purchase pack and the content won't be available before the actual release... which I hope is not true!

This should not happen, POE and POE2 support packages should be common to each other. I guess GGG didn't get EPIC interoperability right, but I have no proof.
Im still waiting, guys if any of you got what you purchased, please update here :(
Same here, bought 11/23/2024 and sent reciept them. I ll just give them 2 more business day. I can understand they might issues can be solved. Staying positive/opitimistic.

Regards.
Same, really disappointing. Bought 60$ pack on Epic and wanted to play with it before poe2....
Guys, I'm so lost.

FML. Should've bought on this website instead.

:(((((((((((((
I also bought the game and haven't received the key and other things
Same here, we need better information with this situation.
Same for me, bought for 60$ and waiting maybe they have problems with syncying it
I feel the same way. I've purchased from Epic many times, but it's never been this delayed. I really hope we can avoid the worst-case scenario of it not arriving by the release date.
I demanded a refund, but they refused while my account still shows: "Your account does not have access to Path of Exile 2 Early Access."

Did I just get scammed by EpicGames???

Reply from EpicGames:
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I have read your case, and I totally understand how much this refund means to you, however after carefully checking the refund criteria of the Path of Exile 2 Early Access Supporter Pack, I found it is not eligible for a refund, since it is non-refundable.


And they close my request immediately.
Last edited by stunvn#2939 on Nov 25, 2024, 9:24:55 PM

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