64bit client crashing

Bug Report Reference Number: 541,694,697

Running on Win7 64 bit. Same PC since Legacy League, no recent hardware/software changes. Game has usually performed well (steady 33ms latency) until yesterday.

Started seeing unusual, crazy latency spikes - game was sometimes freezing for 2-3 seconds.
Tried all the standard steps - rebooted router, ensured no background apps, turned off antivirus, etc etc: was still seeing crazy spikes. Very choppy game play to the point of being unplayable.

Client crash today:

was doing uber lab, going slow so i don't crash.

room1 n 2 cleared no problem, entering trial room, crash

the .exe has stopped responding, no other info given

standalone client

in my situation, the crashing started after you did some server patch.

This is your routine reminder that if you want help with your issue, post a separate top-level thread, and do the requested debugging. HTH, HAND.

was doing uber lab, going slow so i don't crash.

room1 n 2 cleared no problem, entering trial room, crash

the .exe has stopped responding, no other info given

standalone client

in my situation, the crashing started after you did some server patch.

EDIT;

installed the steam version, just ran a city square map going rather slow and crash just before the boss (didn't even see him yet)

.exe has stopped responding, no error code

"

auberon88 wrote:

Bug Report Reference Number: 541,694,697

Running on Win7 64 bit. Same PC since Legacy League, no recent hardware/software changes. Game has usually performed well (steady 33ms latency) until yesterday.

Started seeing unusual, crazy latency spikes - game was sometimes freezing for 2-3 seconds.
Tried all the standard steps - rebooted router, ensured no background apps, turned off antivirus, etc etc: was still seeing crazy spikes. Very choppy game play to the point of being unplayable.

Client crash today:

Reinstalling graphics drivers worked for me.
Performance back to normal now.

"

SoM wrote:

was doing uber lab, going slow so i don't crash.

room1 n 2 cleared no problem, entering trial room, crash

the .exe has stopped responding, no other info given

standalone client

in my situation, the crashing started after you did some server patch.

EDIT;

installed the steam version, just ran a city square map going rather slow and crash just before the boss (didn't even see him yet)

.exe has stopped responding, no error code

I am using the standalone client and had the same problems as you have. .exe stopped responding and crashed without error code.

Someone told me to try to change from directx 11 to directx 9ex, and that did the trick for me. At least today. Not a single crash since I changed, I just hope this wasn't pure luck.

If you are running the game client on directx 11, try to change to 9ex.

@daaviid78

that's whack, i remember having some crashes at end off legacy league, i was advised to switch to dx11 which worked. Now back to dx9ex, ran aquadocks twice at my fastest and so far so good.

if i can pass a full uber key run 3 times in a row then i'll consider this a small win

In my case it was Chrome (browser).
I have it run in background, and have crash same as described. When chrome is not running no crash at all.

I'm having this issue right now! It's the fourth time occur.

"

Snorri_Skjoelsen wrote:

In my situation, the game doesn't crash or something. It simply doesn't load the area after selecting a character. All I can see by now is just a permanent Highgate screen. The problem occurred like 30 minutes ago when I tried to enter a map in my ho. I've tried to changed the in-game video setting, dx version, etc. but failed to bring it back to life. Any ideas, guys?

As I can see, most players have a problem when they change instances. I'm on it just like Snorri. The game simply does not load the area after choosing a character. First time I have been able to run two of my old characters, played even in patch 1.3. But now all of my characters has failed before loading town. I have tried all the changes you have described here, changing options, Dx, reinstall etc., nothing helped. Until ggg does not fix it, unfortunately, the game is totally dead for me. After hundreds of hours of game and effort (solo-sel found only), it's a great disappointment for me.