General Discussion - Incident Report for Feb 7 Downtime - Forum

" Echo_Plex wrote: " ciknay wrote: An event out of their control, yet the technical director himself personally apologises. This is why you get my money GGG. Not completely out of their control. That's kind of a rookie move to have all of your resources on one circuit. Just something to learn from for next time, eh?	Posted by devvnull42#7181 on Feb 7, 2014, 2:53:02 AM Quote this Post
Interesting information. The fact that you took the time to release this means a lot to many of your fans, including me! At the very least, you guys will have more redundancy now than you did before.	Posted by choppin_wood#7055 on Feb 7, 2014, 2:57:48 AM Quote this Post
aww don't be too hard on yourself man.	Posted by Schezza#4711 on Feb 7, 2014, 3:02:53 AM Quote this Post
This means I get a "fresh" RNG seed, not the stale, unlucky one, right? :) I appreciate your attitude, good job guys	Posted by aldorus#6039 on Feb 7, 2014, 3:05:01 AM Quote this Post
http://www.youtube.com/watch?v=hdIAEpSyYTw	Posted by gooner40#5707 on Feb 7, 2014, 3:14:07 AM Quote this Post
Well done GGG! Thank you for the report, no problem at all. Other companies would need even two weeks to say what was the problem.	Posted by Psytros#6336 on Feb 7, 2014, 3:32:17 AM Quote this Post
" ciknay wrote: This is why you get my money GGG. Last edited by BEASTFSHO#7202 on Feb 7, 2014, 3:33:35 AM	Posted by BEASTFSHO#7202 on Feb 7, 2014, 3:33:05 AM Quote this Post
Holy shit, massive explanation and apology for a 1 hour downtime. GG, GGG. Shop closed until further notice. Check out my Dominus musical tribute instead: https://soundcloud.com/hackproducer0815/dominus	Posted by MadEFact#6481 on Feb 7, 2014, 3:40:35 AM Quote this Post
Don't beat yourself up over it. You guys make the big boys look stupid I this area. Be proud of that.	Posted by Dj_Meltdown#0330 on Feb 7, 2014, 3:42:14 AM Quote this Post
" Jonathan wrote: I'm personally very sorry. As the Technical Director of Grinding Gear Games it is my responsibility to ensure that our infrastructure is sufficiently redundant so that when disasters happen, we have the minimum possible disturbance to our users. This is not the level of service that you should expect from our company, and I can assure you that we will be making changes so that an incident like this will not happen again. Tt does sounds too much apologies for such event .... And anyway, 1 hour downtime every month ( it's maybe even less than that ), who really care ? IGN TylordRampage	Posted by Malone#6946 on Feb 7, 2014, 3:43:10 AM Quote this Post