PoE2: "Failed to connect to instance"

Same problem here ...
ok so i was having the same issue if you have a vpn like i do Nortons you have the issue so i turned it off and i logged in fine went back to turn it on after getting in i was kicked out.

so i think the secure vpn is causing an issue due to location also helped with my closest server dropping to 12 ms

best of luck

i turned off my secure vpn on the nortons easy fix
Last edited by AndysSadJoke#6589 on Dec 8, 2024, 1:30:55 PM
same, we where playing fine with my boyfriend, end of quest in act 1 in ogham village we changed to The manor rampants and from there "fail to connect to instance"... we both are stuck there, we play in party but in 2 diferent pc.
Same issue here. First noticed at 8pm EST
same issue here. New char didn't help either. I don't want to reinstall.....
Changing login gateway from NZ to AUS worked for me, thanks DanioOFP#0546.
So I tried a few of the things here including verifying, but they didn't work and I was not willing to reinstall before exhausting other options, I tried manually switching gateway servers (Frankfurt, Milan, London, etc.) but that didn't work and I kept getting the same error. but the thought crossed my mind for to select the option where it will auto select gateway for me, it auto selected London which I assumed would fail again but I tried login in none the less and it actually worked so I would recommend that, maybe it was a fluke but it could work for others.

TLDR: Change the Gateway to Auto select your server.
Hope this helps
Same here.

Also, I can connect to to a different area, but if I walk to town I get the error.
Same issue.
Same issue.

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