POE 2 Complete PC Freeze while loading screen

I have a 9800X3D. There are other things in this thread I'll try and a lot of people really like and vouch for the tool but I'm just reporting my own experience with it.

This issue should be a main priority over everything else at GGG right now.

"

atmosfear#2368 wrote:

"

GODOFWARSANCHEZ#4574 wrote:

I have just CRASHED twice with POEUNCRASHER working in administrator mode.

This is unbelievable. When will this problem gets fixed for real?

I've also crashed a few times with it as well. The crashes generally only occur when I try to load my character from the login screen.

Are they hard crashes that require a restart or just a crash to desktop?

Same, I had to format my Windows after the game bricked my PC! Seriously, GGG, I spent €60 only to get so many problems in return. I’m extremely disappointed. I didn’t even reinstall the game because it left me so disgusted—too bad for me. It was the only Christmas gift I got myself this year. :(

i have been having the same PC-wide crashes as everyone during loading screens. For the last few days, I have been playing successfully by disabling engine MT before traveling and reenabling once done. Not a single crash (of this type) so far doing that. So for me, the issue seems clearly related to the game attempting to use multiple threads during loading screens.

However a strange thing happened the other day. At one point, I forgot to turn off MT before clicking my portal. When I got into the loading screen, the gears froze, the sound started repeating the same half second period over and over, I couldn’t move the mouse, all the signs that a hard lockup was about to happen. But then, it recovered and I loaded into the zone normally. That has never happened before.

I was not willing to risk another hard reset by testing it again, but has anyone else had that happen?

9800x3d
4090
24H2

I just built this PC a week ago and was worrying that it was something on my end. The CPU and GPU are Ryzen 7 9800x3d and RTX 4080. When loading into the main menu or mostly into new maps, the CPU ramps up along with the temperature. At times, it will freeze my entire PC and require me to hold down the power button to shut it down. I play Sea of Thieves at around 200 fps on ultra setting, but PoE 2 will only push around 70-80 fps unless I run it at max performance (which then runs at 160 fps).

To circumvent the freezing, I have to alt-tab immediately after clicking to zone into a new zone. This is with the fps capped at 90 in the foreground and 15 in the background. I haven’t frozen once by doing this, but it requires me to remember to alt+tab and play on a much lower graphic setting.

Edit: I’m considering applying a negative offset in the curve optimizer for the CPU.

The problem and sadge story is. People responsable for this important technical issue from GGG have Christmas holidays and enjoy days off. We get first patch In January 3.1.2025 + or more. So we need just wait. Until than no money for them.

"

CTambo64#6495 wrote:

"

atmosfear#2368 wrote:

"

GODOFWARSANCHEZ#4574 wrote:

I have just CRASHED twice with POEUNCRASHER working in administrator mode.

This is unbelievable. When will this problem gets fixed for real?

I've also crashed a few times with it as well. The crashes generally only occur when I try to load my character from the login screen.

Are they hard crashes that require a restart or just a crash to desktop?

Just a crash to desktop.

Hello everyone I believe i have discovered an actual real fix.
the culprit appears to be hardware-accelerated gpu scheduling.
this windows feature can be disabled like so
settings->system->display->graphics->advanced graphics settings->hardware-accelerated gpu scheduling->off and then restarting your pc

if you are experiencing complete hard pc lockup during loading screens, (especially on latest windows update 24h2) then try disabling this feature as it seems to have a very bad interaction with poe 2.

I was experiencing hard pc lockup at least 50% of the time when loading into a new zone. I tried pretty much every potential solution i could come across with no success. After disabling this feature i have had no lockups and no crashes.

If disabling this feature doesn't completely prevent the issue for you then you can also try enabling v-sync and capping framerate at least below 100fps in the games settings.

to add further info a modern cpu should be designed to reach 100% utilization without crashing a system, therefore this is likely not the direct cause as many people have assumed. The issue seems to be a combination of this windows feature and the game itself.

Hardware-accelerated gpu scheduling for those wondering is a feature integrated into windows that is designed to offload certain tasks from the cpu to the gpu. This in theory reduces the load on the cpu, however the opposite effect seems to occur with poe 2. There is no need to worry about disabling this feature as it is only really designed to help pcs that are bottlenecked by a weaker cpu, and it can be re-enabled at any time.

I hope this helps everyone, and thanks for reading!

"

ImGokuSSJ#2132 wrote:

dxdiag info sent to Timothy few days ago

Had this issue since day 1 but now i can't even load my character, every time pc freeze and need hard reset, so i can't play, what to do with balance patch when i can't play? it's mind boggling how a game in 2024 can freeze and block your pc.

IDK why this is not fixed yet or on high priority, when 2 threads were made with 400 pages of people with same issue, i understand it's EA, but dude, it's not a game, it's brick your PC simulator which costs at least 30$

And no, i will not try to do a backflip while deleting my windows folder, i will not try to unplug and plug my connection to god, switching on/off all in game settings, install windows 95 or other "fixes" when the problem is this game.

Sadly i can't refund and it's disappointing from a big title like this.

LE: made my 2nd character and same issue, stuck in loading screen, freezing pc every time i try to load the character.

Uninstall, enjoy your holidays and my negative review!

"

Ulsarek#7159 wrote:

Stop talking about things you don't understand. Spreading misinformation doesn't help anyone. Thanks.

Lmao ok enjoy the freezes homie. looks like you're too stubborn to apply the solution when it's right in front of your face the whole time