POE 2 Complete PC Freeze while loading screen

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Blubidiblub#0068 wrote:

following worked (for me) and game stopped freezing completly, nothing else worked (tried everything with cpu/fps lock, nothing worked) :

make a exception in the Windows defender for follwing folder: "C:///User/User/appdata/roaming/Path of exile 2" --> restart computer one time --> no freezes and much smoother loading without any lag -->

windows defender was checking the shader cache everytime while it was created during the loading

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Greenboots#0648 wrote:

Just chiming in that this error bricked my brand new PC completely. It was a day old, just unboxed, installed steam, installed Poe2, started playing and everything froze in the first couple of zone changes. Nothing worked. I had to hard reboot because ctrl-alt-del didn't work.

This happened a couple more times. I had monitors running, and they recorded the CPU usage shooting up to 100% just before everything became unresponsive.

During one of these freezes, the PC powered itself off suddenly and refused to turn back on.

Brand new 2000+ dollar PC turned into a brick.

It's since been repaired and the necessary parts were replaced [...]

Absolutely, unequivocally unacceptable.

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Greenboots#0648 wrote:

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That's quite messed up. What parts did you have to replace?

Even with a sustained 100% load, there should be thermal protections everywhere, first for throttling (reducing performance), and forced shutdown in the worst case.

It's not healthy for the hardware in the long run, of course, but it's not something that happens in days (I have burned a GPU after 5 months on 100% load once, fluid dynamics work stuff).

Thankfully the graphics card was fine. It was the PSU that burned out, and there were knock-on effects of that (the motherboard stopped being able to run/register about half the fans in the case for example). It was easier to RTB the whole system and get it repaired by a professional than try to fix it myself.

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Greenboots#0648 wrote:

Just chiming in that this error bricked my brand new PC completely. It was a day old, just unboxed, installed steam, installed Poe2, started playing and everything froze in the first couple of zone changes. Nothing worked. I had to hard reboot because ctrl-alt-del didn't work.

This happened a couple more times. I had monitors running, and they recorded the CPU usage shooting up to 100% just before everything became unresponsive.

During one of these freezes, the PC powered itself off suddenly and refused to turn back on.

Brand new 2000+ dollar PC turned into a brick.

It's since been repaired and the necessary parts were replaced, but I can confirm that the only thing that prevents the full lockup of the PC is Process Lasso keeping the game from using 100% of all the CPU's cores. I still crash, apparently, but at the very least I can ctrl-alt-del the game with cores 0 and 1 locked.

I've played POE since the Beta. I have one of the original Kiwis. I'm extremely invested... and I may just quit permanently over this. I can't risk thousands of dollars to play a game, and this has permanently damaged my confidence in GGG. I Mean, what if the same problem happens in another update in the distant future, and I don't have Process Lasso running at the time? Will I lose another PC?

Absolutely, unequivocally unacceptable.

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@echo off
echo Launching Path of Exile...

:: Launch POE
start "" "F:\SteamLibrary\steamapps\common\Path of Exile 2\PathOfExileSteam.exe"

:: Wait for process to start
echo Waiting for process...
timeout /t 5 /nobreak > nul

:: Set CPU affinity using PowerShell
echo Setting CPU affinity...
powershell.exe -command "$affinity = [Int64][Math]::Pow(2, [Environment]::ProcessorCount) - 4; $p = Get-Process PathOfExileSteam; $p.ProcessorAffinity = $affinity"

echo Done! Cores 0 and 1 should now be disabled.

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Ulsarek#7159 wrote:

I have a hard time believing that. The game crashes and hogs all the system resources, sure- your OS stops responding because no resources are left. However, you don't randomly draw more power, much less from the wall. Every halfway decent PSU even has safety measures on top and can sustain spiked loads beyond their actual rating for quite some time. If something was wrong with your PSU that's another story but PoE 2, even with the current bugs accounted for, doesn't burn your PSU or pops capacitors.

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Greenboots#0648 wrote:

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Ulsarek#7159 wrote:

I have a hard time believing that. The game crashes and hogs all the system resources, sure- your OS stops responding because no resources are left. However, you don't randomly draw more power, much less from the wall. Every halfway decent PSU even has safety measures on top and can sustain spiked loads beyond their actual rating for quite some time. If something was wrong with your PSU that's another story but PoE 2, even with the current bugs accounted for, doesn't burn your PSU or pops capacitors.

Thankfully, your belief isn't a requirement. The PC worked fine during intensive benchmarking. It failed only while running Poe2, while experiencing a widely reported bug that forces hard reboots of the PC.

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You keep telling yourself that. Everyone that knows a bit more about hardware, software and the many safety measures in place (cpu, mb, psu) knows that what you're trying to sell us here is bs. At worst you might corrupt / brick your OS install and have to reformat your ssd, or repartition it, but sure as hell your psu won't blow up from any of that. Lmao.