Early Access Bug Reports - POE 2 Complete PC Freeze while loading screen - Forum

Happens several times a day for me, always freeze at loading screens and I have to hard reset my computer. Come on, fix this shit already! Last edited by Haziza#1519 on Dec 21, 2024, 12:53:35 PM	Posted by Haziza#1519 on Dec 21, 2024, 12:53:04 PM Quote this Post
" darkmoon115#4932 wrote: I noticed when changing maps or when teleporting to town the CPU temperatures get really high. Alarming high as CPU use is 100%. Sometimes resulting in a crash. I tried lowering the FPS in settings but it's not enough. When playing there's no problems with the temperature but once you load the game or teleport to town it's unhealthy how high temperature and how much CPU is being used. As if the CPU power is used for something else. just to add, also noticed that it goes from 100% to 00% on the loading screens, first time i've seen this in all my years gaming.	Posted by Death_Coil#2587 on Dec 21, 2024, 1:41:45 PM Quote this Post
Vulkan + PoE Uncrasher are the cure	Posted by gordonho97176#4465 on Dec 21, 2024, 1:53:22 PM Quote this Post
" Greenboots#0648 wrote: During one of these freezes, the PC powered itself off suddenly and refused to turn back on. Brand new 2000+ dollar PC turned into a brick. It's since been repaired and the necessary parts were replaced, but I can confirm that the only thing that prevents the full lockup of the PC is [...] That's quite messed up. What parts did you have to replace? Even with a sustained 100% load, there should be thermal protections everywhere, first for throttling (reducing performance), and forced shutdown in the worst case. It's not healthy for the hardware in the long run, of course, but it's not something that happens in days (I have burned a GPU after 5 months on 100% load once, fluid dynamics work stuff).	Posted by StragusPoE#7529 on Dec 21, 2024, 1:56:58 PM Quote this Post
Clearly GGG doesnt care enough or they straight up dont know how to fix this. Otherwise they would've adressed it further buy now. I can only imagine what kind of nightmare their codebase must be when stuff like this happens... My guess is they will just be silent about it and hope everyone who has this issue quits. Last edited by Cediii#5007 on Dec 21, 2024, 2:14:46 PM	Posted by Cediii#5007 on Dec 21, 2024, 2:14:30 PM Quote this Post
" That's quite messed up. What parts did you have to replace? Even with a sustained 100% load, there should be thermal protections everywhere, first for throttling (reducing performance), and forced shutdown in the worst case. It's not healthy for the hardware in the long run, of course, but it's not something that happens in days (I have burned a GPU after 5 months on 100% load once, fluid dynamics work stuff). Thankfully the graphics card was fine. It was the PSU that burned out, and there were knock-on effects of that (the motherboard stopped being able to run/register about half the fans in the case for example). It was easier to RTB the whole system and get it repaired by a professional than try to fix it myself.	Posted by Greenboots#0648 on Dec 21, 2024, 2:20:57 PM Quote this Post
i am experiencing the same issues. pc locks up, reboot is required unless i restrict poe not to run on several cpus. " Host Name: DESKTOP OS Name: Microsoft Windows 11 Pro OS Version: 10.0.26100 N/A Build 26100 OS Manufacturer: Microsoft Corporation OS Configuration: Standalone Workstation OS Build Type: Multiprocessor Free Registered Owner: xxx@xxx.com Registered Organization: Product ID: Original Install Date: 30-Nov-24, 21:06:43 System Boot Time: 20-Dec-24, 02:04:29 System Manufacturer: Micro-Star International Co., Ltd. System Model: MS-7E49 System Type: x64-based PC Processor(s): 1 Processor(s) Installed. [01]: AMD64 Family 26 Model 68 Stepping 0 AuthenticAMD ~4700 Mhz BIOS Version: American Megatrends International, LLC. 1.A1A, 21-Nov-24 Windows Directory: C:\WINDOWS System Directory: C:\WINDOWS\system32 Boot Device: \Device\HarddiskVolume2 System Locale: en-us;English (United States) Input Locale: en-us;English (United States) Time Zone: Total Physical Memory: 31,801 MB Available Physical Memory: 21,919 MB Virtual Memory: Max Size: 33,849 MB Virtual Memory: Available: 20,937 MB Virtual Memory: In Use: 12,912 MB Page File Location(s): C:\pagefile.sys Domain: WORKGROUP Logon Server: \\DESKTOP-I7-9700 Hotfix(s): 3 Hotfix(s) Installed. [01]: KB5048162 [02]: KB5046740 [03]: KB5049685 Network Card(s): 3 NIC(s) Installed. [01]: Realtek Gaming 2.5GbE Family Controller Connection Name: Ethernet 3 DHCP Enabled: Yes DHCP Server: 192.168.1.1 IP address(es) [01]: 192.168.1.2 [02]: [02]: Realtek PCIe 5GbE Family Controller Connection Name: Ethernet 2 Status: Media disconnected [03]: Bluetooth Device (Personal Area Network) Connection Name: Bluetooth Network Connection Status: Media disconnected Virtualization-based security: Status: Not enabled App Control for Business policy: Enforced App Control for Business user mode policy: Off Security Features Enabled: Hyper-V Requirements: VM Monitor Mode Extensions: Yes Virtualization Enabled In Firmware: Yes Second Level Address Translation: Yes Data Execution Prevention Available: Yes	Posted by PharonReichter#3339 on Dec 21, 2024, 2:24:34 PM Quote this Post
" Blubidiblub#0068 wrote: following worked (for me) and game stopped freezing completly, nothing else worked (tried everything with cpu/fps lock, nothing worked) : make a exception in the Windows defender for follwing folder: "C:///User/User/appdata/roaming/Path of exile 2" --> restart computer one time --> no freezes and much smoother loading without any lag --> windows defender was checking the shader cache everytime while it was created during the loading I tried this, and it hasn't crashed since. I was also able to set everything to max and use DX12, and it runs smoother now.	Posted by Skérzo#1602 on Dec 21, 2024, 2:33:26 PM Quote this Post
" Greenboots#0648 wrote: Just chiming in that this error bricked my brand new PC completely. It was a day old, just unboxed, installed steam, installed Poe2, started playing and everything froze in the first couple of zone changes. Nothing worked. I had to hard reboot because ctrl-alt-del didn't work. This happened a couple more times. I had monitors running, and they recorded the CPU usage shooting up to 100% just before everything became unresponsive. During one of these freezes, the PC powered itself off suddenly and refused to turn back on. Brand new 2000+ dollar PC turned into a brick. It's since been repaired and the necessary parts were replaced [...] Absolutely, unequivocally unacceptable. I would send the invoice to GGG, probably won't get anything back but I think they still need to get some reality check like that. Also reported the game on steam for the lack of warning over there, and the potential harm to people's pc, it's early access sure, but they still need to do better. Much better. Not enough hardware has bricked to get a New World type of press coverage I guess...	Posted by monkeyskank#1595 on Dec 21, 2024, 2:39:14 PM Quote this Post
**null Last edited by Ulsarek#7159 on Dec 29, 2024, 4:01:45 PM	Posted by Ulsarek#7159 on Dec 21, 2024, 2:39:55 PM Quote this Post