Early Access Bug Reports - POE 2 Complete PC Freeze while loading screen - Forum

" alik0912#7193 wrote: " Mechakoopa#9191 wrote: I've started emailing game journalists, if GGG won't acknowledge this issue and treat it with the seriousness it deserves, then leaving reviews and reaching out to journos is basically all that is left. I encourage others to do the same. Known Issue " High priority issues: - Investigating cases where some players experience crashes related to Multithreading and have to restart their PCs. This seems to mostly be for players with the Windows 24H2 update. What do u mean "GGG won't acknowledge this issue"? Or u blind? They still keep that "mostly Win 11 24H2" nonsense there. They did not check dxdiags (people reported that files were not accessed on their clouds/drives) They did not update anyone. Every day, in each thread we have a tourist like danteafk#2688 coming in to tell us that this is a Win 11 24H2 issue despite the fact that we have crash reports from all kinds of builds: Win10, Win11, LINUX... There are no bugs that are more important than this. This is not "I cannot use X skill bug". This is "improper usage of system APIs by the application" causing "100% CPU utilization" leading to a crash, resulting in "shortened component lifespan and possibly bricking PC". There are people who have lost their PSUs, SSDs, GPUs, CPUs, Bluetooths, USBs... Any part you can put in a PC, there is someone on the forum that have lost it due to this "bug". Even if they cannot fix it ASAP, they should be putting stickies, pinned notes, a message at the start of the game warning people to not play the game if it hard crashed.	Posted by Cainrith#2807 on Dec 18, 2024, 5:14:14 PM Quote this Post
" FiveKing#5615 wrote: " Kapps#5390 wrote: Posted this in the other thread as well, but would be curious if it works for people: For those who are having the issue where your PC hard freezes during loading screens, either this tool or the manual workaround (setting the process affinity of PoE) might help: https://github.com/Kapps/PoEUncrasher/ Is this a permanent fix or do we have to run the script every launch? If it's permanent, how do we reverse the script's changes? Thank you for the script, it has been working really well on my end! One issue I still have sometimes, sadly, is that the game will also freeze as soon as I launch it on the initial loading screen before reaching the main menu, can the script be modified to also apply on that instance? A new version is up on the releases page that handles the initial loading screen on launch.	Posted by Kapps#5390 on Dec 18, 2024, 5:20:46 PM Quote this Post
" hex7#5218 wrote: Ok well, I’m typing this on my phone because my pc is currently being restored to factory settings. This is because after yet again another poe2 system crash, windows would not fully start. It would partially start then do nothing and it would not even let me ctrl alt del and go to task manager Wouldn’t let me restart the pc without holding the power button to hard shut it off (once again) This time I didn’t even need to start poe2 for this to happen My pc is not bricked as far as I know, but windows was! I’m sure the hard resets that I did over and over again corrupted my windows files, as expected to be honest I do not think it’s possible to damage your hardware from hard power off, but it is understood that software can be And that’s what happened to me. I’ve been using lasso lately, but since standalone wouldn’t even start for me without crashing, I decided to try steam, but I forgot that I didn’t set lasso to disable the first 2 cores on steam version. And then pc crashed. Lately only Poe 2 would crash because I been using lasso lately. But I forgot to configure lasso for steam version and pc crashed. And this crash was the one before my windows got fucked Be careful, back up your important files on windows, put them in a cloud or something. Or at least use lasso or task manager to disable the first 2 cores for poe2 so you can close poe2 when it crashes before your pc crashes Because your windows might have a problem like me and you have to reset your pc This happened to me but I was able to reinstall my video driver and recover my OS. I have stopped playing this disaster until they have fixed it and I'd recommend anyone hard crashing to do so. Maybe seeing a massive drop in steam concurrent players will get their attention.	Posted by AnubisXT#0335 on Dec 18, 2024, 5:22:48 PM Quote this Post
for me complete freeze started after i updated to windows version 24h2. before that game crashed and i could simply close it and reopen it, but now its fuck you reset whole thing...	Posted by BulsiT#4951 on Dec 18, 2024, 5:23:31 PM Quote this Post
Started happening to me also since the windows update a couple days back. I can maybe get 1 hour of gaming in before entire PC freezes when loading into a zone in-game. Had 0 issues since launch until now.	Posted by Bayen#1744 on Dec 18, 2024, 5:24:44 PM Quote this Post
Can we get some sort of public announcement here? Should we avoid the game until you fix this shit? Or in case you brick our parts, should we just file claims against you so you replace the parts? What am I supposed to do? Please let me know. I thought it was better after swapping to Vulkan instead of DX12 (Which sure, has some CPU interactment but is mostly GPU related), but eventually it started crashing my PC again and I need to powercycle, no possibility of task manager or anything. Then after todays patch, played for over an hour and it seemed fine, then again, BAM. Crash and CPU goes to 100 on all cores, have to powercycle PC. temps CAN'T go crazy because my cooling is great, otherwise we'd already be in the shitters. (They would if it wasn't for the cooling thought). And whenever I now try and log in again, can play for like 2 minutes but when there is a port between zones, or entering a new zone, it instantly locks it again. CAN YOU PLEASE TELL ME WHAT TO DO, DEVELOPERS. For reference, it's not my parts being the issue: 7800X3D RTX 4700 6000 CL30 RAM Last edited by Lynyx#6650 on Dec 18, 2024, 5:37:12 PM	Posted by Lynyx#6650 on Dec 18, 2024, 5:35:51 PM Quote this Post
We should also all be posting negative reviews on Steam.	Posted by rmwrip123#1564 on Dec 18, 2024, 5:37:50 PM Quote this Post
Same issue here since launch. Sometimes hard locks on initial loading screen. Sometimes I can play for a couple of hours - but my sessions invariably end with having to hard boot my PC. I have never seen this is 20+ years of PC gaming... This should be the top priority. I'm done playing because this is so disruptive to the Gameplay. I can be exploring a map - port back to town and crash either the way there or the way back and lose all of my exploration progress.	Posted by Monnster#6346 on Dec 18, 2024, 5:47:12 PM Quote this Post
the patch is starting to take a while.. no news from the devs to repair the game.	Posted by MâTr1x#6827 on Dec 18, 2024, 5:50:31 PM Quote this Post
" Lynyx#6650 wrote: Can we get some sort of public announcement here? Should we avoid the game until you fix this shit? Or in case you brick our parts, should we just file claims against you so you replace the parts? What am I supposed to do? Please let me know. I thought it was better after swapping to Vulkan instead of DX12 (Which sure, has some CPU interactment but is mostly GPU related), but eventually it started crashing my PC again and I need to powercycle, no possibility of task manager or anything. Then after todays patch, played for over an hour and it seemed fine, then again, BAM. Crash and CPU goes to 100 on all cores, have to powercycle PC. temps CAN'T go crazy because my cooling is great, otherwise we'd already be in the shitters. (They would if it wasn't for the cooling thought). And whenever I now try and log in again, can play for like 2 minutes but when there is a port between zones, or entering a new zone, it instantly locks it again. CAN YOU PLEASE TELL ME WHAT TO DO, DEVELOPERS. For reference, it's not my parts being the issue: 7800X3D RTX 4700 6000 CL30 RAM Don't play it, it's not worth the risk, at all. There are thousand of good games out there that certainly won't damage your computer. Stop playing it and come back once they openly talk about this specific issue and they fix it. Last edited by Voodoomed#2672 on Dec 18, 2024, 5:52:24 PM	Posted by Voodoomed#2672 on Dec 18, 2024, 5:51:50 PM Quote this Post