Early Access Bug Reports - POE 2 Complete PC Freeze while loading screen - Forum

" Voodoomed#2672 wrote: " Lynyx#6650 wrote: Can we get some sort of public announcement here? Should we avoid the game until you fix this shit? Or in case you brick our parts, should we just file claims against you so you replace the parts? What am I supposed to do? Please let me know. I thought it was better after swapping to Vulkan instead of DX12 (Which sure, has some CPU interactment but is mostly GPU related), but eventually it started crashing my PC again and I need to powercycle, no possibility of task manager or anything. Then after todays patch, played for over an hour and it seemed fine, then again, BAM. Crash and CPU goes to 100 on all cores, have to powercycle PC. temps CAN'T go crazy because my cooling is great, otherwise we'd already be in the shitters. (They would if it wasn't for the cooling thought). And whenever I now try and log in again, can play for like 2 minutes but when there is a port between zones, or entering a new zone, it instantly locks it again. CAN YOU PLEASE TELL ME WHAT TO DO, DEVELOPERS. For reference, it's not my parts being the issue: 7800X3D RTX 4700 6000 CL30 RAM Don't play it, it's not worth the risk, at all. There are thousand of good games out there that certainly won't damage your computer. Stop playing it and come back once they openly talk about this specific issue and they fix it. The problem that people payed money for playing early, if I knew that problem exist, id never pay a penny for an app, that potentially risk my PC, and of course it's not my problem to find workarounds for this. And no one asking something supernatural, at least one message that we looking at it, maybe the problem not easy to fix, need to wait, you know, at least know they really doing something or at least respect us. For now we have only one message in priority issues, which hangs right along "sometime not working teleport", its a joke.	Posted by DanteKannCry#7497 on Dec 18, 2024, 6:03:23 PM Quote this Post
Okay, I think I found an actual fix. So setting the affinity of PoE to disable the first two cores will prevent your computer freezing, but PoE still gets stuck in a loop at 100% CPU without being able to make progress. When this happens, you can set the priority of PoE to realtime and whatever it's waiting on is then able to get scheduled and PoE unfreezes. You should then change it back to normal priority when the loading screen si done. The new version of PoEUncrasher detects PoE freezing, and then does this to unfreeze it, resetting it after the loading screen automatically. The new version is up at https://github.com/Kapps/PoEUncrasher/releases/tag/v1.2.0. Note that you will need to run the program as an administrator for the unfreeze feature to work. If you don't run it as an administrator, it'll say it's setting it to realtime but Windows will actually set it to High and PoE won't unfreeze. Hopefully this works for others! Last edited by Kapps#5390 on Dec 18, 2024, 6:06:05 PM	Posted by Kapps#5390 on Dec 18, 2024, 6:04:25 PM Quote this Post
" rmwrip123#1564 wrote: We should also all be posting negative reviews on Steam. This has been incredibly baffling to me, why don't people post negative reviews on Steam to get the devs to do something. There were games that got negative reviews for less, but somehow PoE gets a pass. Even in early access, the game should be in playable state, which clearly it is not. This whole situation is just mind blowing, I don't believe they didn't catch this freezing issue during testing (hope they did test it at least), so they must've knowingly decided to release this before Christmas, reasons being obvious. And all the people finding miriads of sketchy workarounds instead of demanding a fix from the company they gave money to for a product that doesn't work, I have never seen this kind of behaviour before. GGG should at least offer a refund to everyone who has been affected by this. They can cash it back later on MTX anyway.	Posted by sekyno#6517 on Dec 18, 2024, 6:05:59 PM Quote this Post
I cant even enter one single map since last update... that's it for me.	Posted by xenxenon#0530 on Dec 18, 2024, 6:09:37 PM Quote this Post
On the Known Issues thread this appeared: Investigating cases where some players experience crashes related to Multithreading and have to restart their PCs. This seems to mostly be for players with the Windows 24H2 update.	Posted by icarusv2x#0389 on Dec 18, 2024, 6:14:04 PM Quote this Post
" icarusv2x#0389 wrote: On the Known Issues thread this appeared: Investigating cases where some players experience crashes related to Multithreading and have to restart their PCs. This seems to mostly be for players with the Windows 24H2 update. So one of their devs read this thread and decided to update the known issues to be more specific to the general consensus the USERS have already provided them. What in the actual hell is going on...	Posted by Mechakoopa#9191 on Dec 18, 2024, 6:17:40 PM Quote this Post
" Voodoomed#2672 wrote: " Lynyx#6650 wrote: Can we get some sort of public announcement here? Should we avoid the game until you fix this shit? Or in case you brick our parts, should we just file claims against you so you replace the parts? What am I supposed to do? Please let me know. I thought it was better after swapping to Vulkan instead of DX12 (Which sure, has some CPU interactment but is mostly GPU related), but eventually it started crashing my PC again and I need to powercycle, no possibility of task manager or anything. Then after todays patch, played for over an hour and it seemed fine, then again, BAM. Crash and CPU goes to 100 on all cores, have to powercycle PC. temps CAN'T go crazy because my cooling is great, otherwise we'd already be in the shitters. (They would if it wasn't for the cooling thought). And whenever I now try and log in again, can play for like 2 minutes but when there is a port between zones, or entering a new zone, it instantly locks it again. CAN YOU PLEASE TELL ME WHAT TO DO, DEVELOPERS. For reference, it's not my parts being the issue: 7800X3D RTX 4700 6000 CL30 RAM Don't play it, it's not worth the risk, at all. There are thousand of good games out there that certainly won't damage your computer. Stop playing it and come back once they openly talk about this specific issue and they fix it. I shit you not, I tabbed out to view updates to this on my 2nd monitor, and when going back in to the game and going through a portal, instant-freeze and my CPU died and had to be power-cycled.	Posted by Lynyx#6650 on Dec 18, 2024, 6:17:53 PM Quote this Post
Man I had zero crashes until the recent patch, now i cant load into Utzaal without my pc locking up completly. This is fucked up. AMD Ryzen 7 7800X3D RTX 4090 64GB RAM Win 24H2	Posted by bbuns#3342 on Dec 18, 2024, 6:18:10 PM Quote this Post
" icarusv2x#0389 wrote: On the Known Issues thread this appeared: Investigating cases where some players experience crashes related to Multithreading and have to restart their PCs. This seems to mostly be for players with the Windows 24H2 update. It has nothing to do with a specific windows patch. I do not run this version, a magnitude of people have said they do not run this version (or this operating system, people on w10 have the same issue).	Posted by Lynyx#6650 on Dec 18, 2024, 6:19:29 PM Quote this Post
I sent GGG troubleshooting an email with regards to crashing a week ago. Got a response today that basically said go fuck yourself Thank you for the message and I am sorry to hear about this issue. Unfortunately we are not currently offering email Technical Support, due to limited staff resources. We apologise for any inconvenience this may cause. The development team have provided the following resource to help with troubleshooting technical issues: https://www.pathofexile.com/forum/view-thread/3072628 We also recommend checking out the Known Issues thread to see if the issue you are experiencing is listed here: https://www.pathofexile.com/forum/view-thread/1733474 Otherwise, please post your issue in the Technical Support subforum and include as much information as you can. You can find this subforum here: https://www.pathofexile.com/forum/view-forum/support Alternatively, if you believe you are experiencing a bug, you can post in the Bug Reports forum here: https://www.pathofexile.com/forum/view-forum/bug-reports Kind regards, REAL NICE!!! Paid 30$ and can’t play the game	Posted by chrisEm119#1403 on Dec 18, 2024, 6:24:56 PM Quote this Post