POE 2 Complete PC Freeze while loading screen

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rkaa#6179 wrote:

I created a post with a workaround that worked for me here: https://www.pathofexile.com/forum/view-thread/3627835/page/1#p25625978

Probably a lot of ppl found similar workarounds... Sending the DXdiag to Timothy now but he probably got enough now :/

I would just really love to see this issue in the High Prio segment of their known issues :(

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mikefanta#7972 wrote:

i head that 23H2 is working or no ?

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Ex_Lazy_Cat#6341 wrote:

Ryzen 7700
RTX 4080 Super

Tried:
- rollback to 23h2 - doesn't work
- clearing cache and blocking folders - doesn't work
- enabling profile on maximum power - doesn't work
- setting cache to 100G - doesn't work
- CPU limitation at 95% - microfreezes appeared in the game, so I gave up and
didn't test it.
- disabling two cores (CPU 0,1,2,3) - doesn't work

What works:
- disabling multithreading in settings every time before transitioning between
locations/teleportation

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HyperZ_#3445 wrote:

Yes. Went back to 23h2 and no more freezes.

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Cainrith#2807 wrote:

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coyd#6278 wrote:

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KEKWayne#3888 wrote:

Why are GGG silent? Does this mean that they have no idea how to fix the problem?

Ever tried solving a complex problem involving various HW configurations as well as OS configurations. You dont have to actually answer lol.

The main issue is lack of communication. The people that are working on the technical side of things are not the same people that handle PR and Community Management. I do not really blame technical staff, although I know that if they did a proper alpha/beta test instead of glorified PR they would have caught that issue that is a moot point for now. However people are reporting that their DxDiags have not been checked(they can see who accessed the files from cloud or if it had been accessed at all), on top of this they asked for DMs for an issue that affects new players and if you are not at a certain point in the game you cannot DM, finally they said this is "mostly affecting people that use Win11 24H2", deflecting the issue while knowing fully that this is not a Win11 issue, there are people here with Win10s and Win11s of all versions.

They should be communicating about this issue constantly by now. People are losing their hardware. Even a simple "Don't play if you crash, we are investigating, sorry about that" pinned here and on Steam would be an immense step forward at this point.