Hard crashing PC locks up

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Collegekids#6746 wrote:

A week later and still no fix. A game at this level in 2024 shouldn’t have these issues. It’s so bad I switched over to PlayStation because my computer locks after 30 minutes and I have to hard reset. Fucking fix this!

It is currently 13/14 days of the two-week anniversary of this poe2 crash. Poe1 users were predicting this will happen on launch day (December 6) weeks before (November 20 - December 4)

Those dates are from a discussion under bug reports for POE1

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godimpulse#1516 wrote:

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Collegekids#6746 wrote:

A week later and still no fix. A game at this level in 2024 shouldn’t have these issues. It’s so bad I switched over to PlayStation because my computer locks after 30 minutes and I have to hard reset. Fucking fix this!

It is currently 13/14 days of the two-week anniversary of this poe2 crash. Poe1 users were predicting this will happen on launch day (December 6) weeks before (November 20 - December 4)

Those dates are from a discussion under bug reports for POE1

Could you please link that thread if it is not a bother?

Furthermore, I ask anyone who sees this message to please give a negative review for Path of Exile 2 on Steam.

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Cainrith#2807 wrote:

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godimpulse#1516 wrote:

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Collegekids#6746 wrote:

A week later and still no fix. A game at this level in 2024 shouldn’t have these issues. It’s so bad I switched over to PlayStation because my computer locks after 30 minutes and I have to hard reset. Fucking fix this!

It is currently 13/14 days of the two-week anniversary of this poe2 crash. Poe1 users were predicting this will happen on launch day (December 6) weeks before (November 20 - December 4)

Those dates are from a discussion under bug reports for POE1

Could you please link that thread if it is not a bother?

Furthermore, I ask anyone who sees this message to please give a negative review for Path of Exile 2 on Steam.

I just want to say thank you for your service. Keep up the fight!

I added a new build to PoE Uncrasher that should avoid false positives from virus scanners, but it requires .NET 9 to be installed on your computer. I don't remember if this is something that tends to be installed by default nowadays. But if you have issues with it getting flagged as a virus, that can be used instead.

As a reminder, if you run this tool it should prevent freezes from locking up your computer. If you run the tool as an administrator (rightclick -> Run as Administrator), it should automatically recover PoE when it freezes.

https://github.com/Kapps/PoEUncrasher/releases/tag/v1.2.0

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SirBlogzaLot#1061 wrote:

Would the Auto HDR issue be relevant to those of us having the crashes with 23H2?

I can't say for sure, but if the issue is related to Auto HDR, I think it's worth testing the setting.

Make sure the color depth is set to 8-bit in 'Advanced display' on Windows and disable HDR in the monitor settings.

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NewKen0#3750 wrote:

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SirBlogzaLot#1061 wrote:

Would the Auto HDR issue be relevant to those of us having the crashes with 23H2?

I can't say for sure, but if the issue is related to Auto HDR, I think it's worth testing the setting.

Make sure the color depth is set to 8-bit in 'Advanced display' on Windows and disable HDR in the monitor settings.

I don't even have a support for Auto HDR in the system, but have dead lock freezes on load screens.

I believe it all happens when game is creating location objects during the loading. And if there is a certain object to be created during the process, it overloads the cpu due to some recursion in the code, etc...

I've been only having these PC-lockup hard crashes since Build ID 16767915, the update released on Dec 17th. Haven't had catastrophic issues like this on the older patches, just some crashes to desktop maybe, but not a full hard lock. Now I get locked up every session I'm playing more than an hour or two, really annoying. On a 7800x3d/3080/win11.

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miendude#3036 wrote:

I've been only having these PC-lockup hard crashes since Build ID 16767915, the update released on Dec 17th. Haven't had catastrophic issues like this on the older patches, just some crashes to desktop maybe, but not a full hard lock. Now I get locked up every session I'm playing more than an hour or two, really annoying. On a 7800x3d/3080/win11.

The thing is that on Dec18 there were also a several PoE2 patches which also fixed some instance crashes. And as QA i know very well that sometimes by fixing one bug developers bring 2 another.

So you can't say for sure what is the reason - new changes with a game patch or new Win11 build.

You can revert to previous Win11 build version, and see if that helps. I would do it myself but removed the old files after update :/

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judikator#2053 wrote:

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miendude#3036 wrote:

I've been only having these PC-lockup hard crashes since Build ID 16767915, the update released on Dec 17th. Haven't had catastrophic issues like this on the older patches, just some crashes to desktop maybe, but not a full hard lock. Now I get locked up every session I'm playing more than an hour or two, really annoying. On a 7800x3d/3080/win11.

The thing is that on Dec18 there were also a several PoE2 patches which also fixed some instance crashes. And as QA i know very well that sometimes by fixing one bug developers bring 2 another.

So you can't say for sure what is the reason - new changes with a game patch or new Win11 build.

You can revert to previous Win11 build version, and see if that helps. I would do it myself but removed the old files after update :/

This is not a Win 11 issue. We have people here that reverted and then crashed again. We also have people here that were already crashing on the reverted version.

Furthermore, I ask anyone who sees this message to please give a negative review for Path of Exile 2 on Steam.

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Cainrith#2807 wrote:

link

Just found more of these threads about pc freeze in poe1

This is the thread i was referring to: (4page) https://www.pathofexile.com/forum/view-thread/3534962/page/4

More threads:
Oct 4 2024 https://www.pathofexile.com/forum/view-thread/3580100
Feb 12 2024 https://www.pathofexile.com/forum/view-thread/3491289
Nov 14 2024 https://www.pathofexile.com/forum/view-thread/3586533
Nov 30 2024 https://www.pathofexile.com/forum/view-thread/3590978
Dec 3 2024 https://www.pathofexile.com/forum/view-thread/3591818

note that all of there are recent cause i set the search on thread to recent or within a year

Let's play a game where you get a point each time you write a month in the past decade of POE1 where no one reported a PC Freeze