Hard crashing PC locks up

Had problems with pc reboot in this game windows/linux (Cache Hierarchy Error). Fixed by disabling curve optimizer+pbo in bios.

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Kapps#5390 wrote:

For those who are having the issue where your PC hard freezes during loading screens, either this tool or the manual workaround (setting the process affinity of PoE) might help: https://github.com/Kapps/PoEUncrasher/

Helped flawlessly, thank you!

I'm no expert, but maybe this helps since I can't actually PM Tim. Here is the last info PoE2 logged before I had the full PC crash after selecting a character and logging in. Spoiler, I never loaded in. Watch out for those biceps and clavicles .



2024/12/08 09:17:18 2320875 daa6b547 [INFO Client 2536] [STARTUP] Registration Start
2024/12/08 09:17:18 2321140 daa6b5a0 [INFO Client 2536] [STARTUP] Registration in 0.262887 seconds
2024/12/08 09:17:18 2321812 74d0f220 [WARN Client 2536] L[VIDEO] Failed to open Bink file "Art/Videos/cinematic_video.bk2"
2024/12/08 09:17:20 2323140 4228e2c3 [DEBUG Client 2536] [ENTITY] Destroy static entities
2024/12/08 09:17:20 2323171 992412d1 [DEBUG Client 2536] [SCENE] Height Map Texture: 525 x 3000
2024/12/08 09:17:20 2323234 4228e42f [DEBUG Client 2536] [ENTITY] Finalize static entities
2024/12/08 09:17:20 2323687 62cf86ba [INFO Client 2536] [DXC] Successfully loaded "dxcompiler.dll"
2024/12/08 09:22:14 2617734 4f3e4ccd [INFO Client 2536] Async connecting to dal01.login.pathofexile2.com:xxxxx
2024/12/08 09:22:14 2617781 4f3e4b40 [INFO Client 2536] Connected to dal01.login.pathofexile2.com in 31ms.
2024/12/08 09:26:30 2873468 4228e2c3 [DEBUG Client 2536] [ENTITY] Destroy static entities
2024/12/08 09:26:30 2873468 4228e42f [DEBUG Client 2536] [ENTITY] Finalize static entities
2024/12/08 09:26:30 2873500 2d8e8ab9 [DEBUG Client 2536] Got Instance Details from login server
2024/12/08 09:26:30 2873500 403248f7 [INFO Client 2536] [SHADER] Delay: OFF
2024/12/08 09:26:30 2873500 91c6da6 [INFO Client 2536] Connecting to instance server at xxx.xxx.xxx.xxx:xxxxx
2024/12/08 09:26:30 2873546 91c69aa [DEBUG Client 2536] Connect time to instance server was 31ms
2024/12/08 09:26:30 2873562 91c4c6b [DEBUG Client 2536] Client-Safe Instance ID = xxxxxx
2024/12/08 09:26:30 2873562 2caa1679 [DEBUG Client 2536] Generating level 1 area "G1_1" with seed xxxxxxx
2024/12/08 09:26:30 2873656 bfabe408 [WARN Client 2536] [FMT] Zero scaled mesh vertex group in 'Art/Models/Effects/FXModels/Bones/MB/buildBiceps01.fmt'
2024/12/08 09:26:30 2873656 bfabe408 [WARN Client 2536] [FMT] Zero scaled mesh vertex group in 'Art/Models/Effects/FXModels/Bones/MB/buildClavicle01.fmt'
2024/12/08 09:26:31 2874625 f0c29e12 [INFO Client 2536] Tile hash: 2144171571
2024/12/08 09:26:31 2874625 f0c29e11 [INFO Client 2536] Doodad hash: 2025781615
2024/12/08 09:26:31 2874703 4228e2c3 [DEBUG Client 2536] [ENTITY] Destroy static entities
2024/12/08 09:26:31 2874781 992412d1 [DEBUG Client 2536] [SCENE] Height Map Texture: 630 x 720
2024/12/08 09:26:32 2874875 4228e42f [DEBUG Client 2536] [ENTITY] Finalize static entities
2024/12/08 09:26:33 2876265 d7c7387b [WARN Client 2536] Steam stat ActivateLegionMonolith has a Steam ID but has not been published to Steam
2024/12/08 09:26:33 2876265 d7c7387b [WARN Client 2536] Steam stat KillActBoss has a Steam ID but has not been published to Steam
2024/12/08 09:26:33 2876265 d7c7387b [WARN Client 2536] Steam stat CompleteYellowOrRedMap has a Steam ID but has not been published to Steam
2024/12/08 09:26:33 2876265 d7c7387b [WARN Client 2536] Steam stat KillElder has a Steam ID but has not been published to Steam

Well after reading a few posts talking about doing a fresh install and trying everything else bar finding an old version of windows I uninstalled poe2, cleaned up all the folders left behind in appdata/roaming/ - users/my games - steamapps/common, did a clean install of nvidia drivers and the game itself and after a reboot tentatively started up poe2 without any cores disabled and multithreading on. This would normally cause me to crash within 4-5 loading screens (less after the most recent patch) and require a hard shutdown due to not disabling cores 0+1.

I have been mapping since this morning and haven't crashed once, alt tabbing out, the works. The only tweak I still have in place is maximum processer state at 99% in power settings. HWinfo is still showing core usage of up to 99.9% but no lockups, no crashes and temps are down too. I waited all day before making this post because every other "solution" has worked for an hour or two tops but for whatever reason this seems to have worked for me.

If you have tried everything else in this thread and are at a loss, give a fresh install of the game and your display drivers a chance and make sure you clean up all the folders I mentioned that are left behind after uninstalling on steam.
I will be checking my client.txt later but I wouldn't be surprised to find that the various shader errors that have been preceding the lockups are no longer happening.

9800X3D
4070TI super
Win11H 24h2
Using vulkan renderer and dlaa

Hope it works for someone and I will edit if I do end up crashing.

One of the patches prior fixed my pc hard freezes then this latest patch 0.1.0e made it x10 worse.
How can the game run flawless at 100fps+ all times, then hard lock my pc on loading screens.
Stop wasting time on balancing when your game is broken for thousands of players.

I have currently disabled Intel HyperThreading technology in the BIOS.

Previously, I couldn't even run the game because the entire computer froze at the start.

Now I can play without any problems and I managed to launch the game.

Perhaps a similar situation exists with AMD processors and SMT needs to be disabled in the BIOS.

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Kapps#5390 wrote:

For those who are having the issue where your PC hard freezes during loading screens, either this tool or the manual workaround (setting the process affinity of PoE) might help: https://github.com/Kapps/PoEUncrasher/

It's possible to make it to disable 4 or more affinites instead of only 2?

Since the hard crash still happening on my intel CPU but it's less now.
I used BES which working but the peformance is bad when using it at -15% all the time.

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Ali_S#0148 wrote:

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Kapps#5390 wrote:

For those who are having the issue where your PC hard freezes during loading screens, either this tool or the manual workaround (setting the process affinity of PoE) might help: https://github.com/Kapps/PoEUncrasher/

It's possible to make it to disable 4 or more affinites instead of only 2?

Since the hard crash still happening on my intel CPU but it's less now.
I used BES which working but the peformance is bad when using it at -15% all the time.

With the new version (v1.1), if you type in a number in the window and hit enter, it'll park that many cores. So if you wanted to park 4 cores, after launching the program just type in 4 and hit enter. It doesn't save between runs of the program though, and I had stability issues getting PoE to start when parking too many cores.

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Nepharios#6829 wrote:

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Azenqos#0523 wrote:

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Kapps#5390 wrote:

For those who are having the issue where your PC hard freezes during loading screens, either this tool or the manual workaround (setting the process affinity of PoE) might help: https://github.com/Kapps/PoEUncrasher/

work for me thank !!

Just as a quick headup: tried this manually. As may exiles posted here most of the time this will NOT avoid freezing. This will only make so you can alt+F4 or taskmanager, since not all cores are at 100%. You still lock you game down tho.

Yeah, initially it looked like all my game freezes were fixed with it, but now they came back today so I guess I just got lucky for a time. :(

Same issue, brand new PC Windows 11, way over the required GPU and CPU. I can't afford to buy another nice computer atm and I don't see them paying for mine if they break it. So I'm done with this game.