Hard crashing PC locks up

it helped me 100% to roll back the windows 11 update !!!!

I recommend it
Btw, does anyone else has this issue for PoE1 aswell?

I had it freeze like 10 times now on PoE2 and when i tried to play PoE1 instead i had it happen 3 times aswell now.
From today I am getting hard crashing every 20 minutes or so. My whole system shuts down. Nothing in any event logs.

"
NVIDIA RTX3090 - driver 566.36
Processor AMD Ryzen 5 3600 6-Core Processor 3.95 GHz
Installed RAM 32.0 GB
System type 64-bit operating system, x64-based processor

Edition Windows 11 Home
Version 23H2
Installed on ‎18/‎04/‎2024
OS build 22631.4602
Experience Windows Feature Experience Pack 1000.22700.1055.0


Can most consistently get it when returning to character select screen, but also happens when a lot happening like fighting a boss.

No issues in any other games. Half way through Indiana Jones on max (no ray tracing) without a single crash.
"
CptQaoz#6689 wrote:
Btw, does anyone else has this issue for PoE1 aswell?

I had it freeze like 10 times now on PoE2 and when i tried to play PoE1 instead i had it happen 3 times aswell now.


Yes, I had the exact same issue during Settlers league some months ago.
I thought it was my rig so I removed 2 sticks of RAM etc.
Was not able to get it fixed so I quit playing PoE1.

I was offered Windows 11 24H2 already on early October so that might have already be installed back then on my PC.
And PoE1 was crashing the same way PoE2 is stalling now.
"
megaton2#1441 wrote:
it helped me 100% to roll back the windows 11 update !!!!

I recommend it


You recommend it? It's unacceptable that we need to rollback a windows version because of Path of Exile. You do know that your PC will be at risk, right? How can you recommend it?

I refuse to rollback my Windows because of a poor game development.
"
megaton2#1441 wrote:
it helped me 100% to roll back the windows 11 update !!!!

I recommend it


It did not help me, if anyone's interested.
"
megaton2#1441 wrote:
it helped me 100% to roll back the windows 11 update !!!!

I recommend it


It doesn't do anything, you will probably crash again sooner or later.
"
"
megaton2#1441 wrote:
it helped me 100% to roll back the windows 11 update !!!!

I recommend it


You recommend it? It's unacceptable that we need to rollback a windows version because of Path of Exile. You do know that your PC will be at risk, right? How can you recommend it?

I refuse to rollback my Windows because of a poor game development.


Some people are willing to do anything for the game. If you tell them that it will only work with Windows 7, then they will happily use it.

My Windows was updated over a month ago, and I can't roll back it EVEN if I wanted to. The truth is that I have not experienced any problems anywhere except POE2.
I tried to run the game again this morning.

The game now crashes on me during the logo screen.

I can't even get to the LOGIN window without crashing.

I rebooted my PC, and ran all sorts of stress tests and benchmarking - no crashes.

Cinebench 23 - pass
Cinebench 24 - pass
3dMark Time Spy - pass
OCCT stability tests: CPU, CPU + RAM, both GPU tests, POWER, VRAM, SYS RAM -all pass
-No thermal throttling, No power throttling, no WHEA errors

I boot up Diablo 4, run around a Helltide for 20 minutes shooting off my Spiritborn's flashiest skills in the middle of large pack of monsters - no problem.

I run No Man's Sky, all settings maxed out - no problem.

I run Elden Ring, all settings maxed - no problem.

I run Starfield, all settings maxed - no problem.

I run Last Epoch, run around with my Echoing Warpath Void KNight mowing down a whole zone of monsters, all settings maxed out - no problem.


I run POE2 with the first two CPU cores disabled = instant whole-system crash during the logo screen. The SPINING GEARS LOGO SCREEN! I didn't even get a chance to see my character on the selection screen! This has gotten progressively worse. Whatever this game is trying to load is failing.


Windows 11 (Steam), AMD 5800X3D, RTX 4070 Ti Super 16GB, 32BG DDR4 3200, Samsung 980 Pro SSD
Last edited by Stormscourge#2254 on Dec 16, 2024, 7:19:15 AM
"
I tried to run the game again this morning.

The game now crashes on me during the logo screen.

I can't even get to the LOGIN window without crashing.

I rebooted my PC, and ran all sorts of stress tests and benchmarking - no crashes.

Cinebench 23 - pass
Cinebench 24 - pass
3dMark Time Spy - pass
OCCT stability tests: CPU, CPU + RAM, both GPU tests, POWER, VRAM, SYS RAM -all pass
-No thermal throttling, No power throttling, no WHEA errors

I boot up Diablo 4, run around a Helltide for 20 minutes shooting off my Spiritborn's flashiest skills in the middle of large pack of monsters - no problem.

I run No Man's Sky, all settings maxed out - no problem.

I run Elden Ring, all settings maxed - no problem.

I run Starfield, all settings maxed - no problem.

I run Last Epoch, run around with my Echoing Warpath Void KNight mowing down a whole zone of monsters, all settings maxed out - no problem.


I run POE2 with the first two CPU cores disabled = instant whole-system crash during the logo screen. The SPINING GEARS LOGO SCREEN! I didn't even get a chance to see my character on the selection screen! This has gotten progressively worse. Whatever this game is trying to load is failing.





Visual C++ Redistributable Runtimes All-in-One Nov 2024
LATEST

download from here
https://www.techpowerup.com/download/visual-c-redistributable-runtime-package-all-in-one/#changes-nov-2024

Please post if this helped. Didn’t have time to install on my pc.
Last edited by Seba2007#3315 on Dec 16, 2024, 7:28:52 AM

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