Hard crashing PC locks up

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MisterAgent#7260 wrote:

November 21, 2024-KB5048162 Cumulative Update Preview for .NET Framework 3.5 and 4.8.1 for Windows 11, version 24H2
- Addresses an issue where in rare cases where an infinite loop could occur when a thread enters CLR for the first time.

Known issues in this update
- Microsoft is not currently aware of any issues in this update.

Just got the update, fingers crossed. If anybody else is interested in giving it a shot, just go to "Windows update" and look for "optional updates".

That doesn't help. I have since mid November and if I wouldn't crash I wouldn't be here.

Actually CRAZY that this is still not fixed, wow, just wow.

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SirPandamonium#2293 wrote:

The only solution to this I've found seems to be the temporary solution of disabling multithreading every time before a loading screen. I've had this issue since the start of EA, it's starting to get rather tediuous.

Why am I the only one whose disabling multithreading does not solve the problem?? I disable it, save it, try to connect to my char and insta crash to desktop.

GGG please give us an update on this.

Still not fixed, and it crashes much more rn or am i getting delulu

sigh. crashing for me too constantly.

5600x
4070ti super
64gb ram

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Danuba_Rei#6774 wrote:

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SirPandamonium#2293 wrote:

The only solution to this I've found seems to be the temporary solution of disabling multithreading every time before a loading screen. I've had this issue since the start of EA, it's starting to get rather tediuous.

Why am I the only one whose disabling multithreading does not solve the problem?? I disable it, save it, try to connect to my char and insta crash to desktop.

GGG please give us an update on this.

The multithreading solution fixes my PC hard freezing, completely locking up - forces me turn the PC off and on again. Maybe crash to desktop is different issue?

I have a gaming laptop i7 9750h and a desktop 9800x3d 4080super and both have windows 11 24H2 installed. Only my desktop has crashes like this

My Rig:
7800x3d
4090
32GB RAM

was crashing before every 3rd or so loading screen.
Tried Process Lasso, Hard Setting SMT Disabled.
Vulkan instead of DX12

All of this made the problem better but i would still get occasional crashes now and then.

Only thing that helped was setting Engine Multithreading to False which results in much lower FPS.

BUT I might have found the cause (atleast on my system) and a solution for it:

I was looking at Task manager and i saw that the
Antimalware Service Executable (Windows Defender) had super high CPU Load during Loading Screens.
Upon further investigation with Resource Monitor, it was scanning the Shadercache Files on each loading screen.

I always set an Antimalware Exclusion for my Games for their Folder and also did this for POE2 before launch, but the "problem" is that they moved the shadercache files from the gamefolder to "C:\Users\username\AppData\Roaming\Path of Exile 2\ShaderCacheD3D12" which is obviously not excluded from Windows Defender.

After adding the ShaderCacheD3D12 Folder to exclusions the loading never crashed since more than 8 hours now. I can set Engine Multithreading and DX12 back and it works perfectly.

If you wanna try it too:
1. Open Windows Security (From Startmenu)
2. Click on Virus&Thread Protection
3. Under "Virus & Thread Protection Settings" Click on "Manage Settings"
4. Scroll all the way down to "Exclusions" and click on "Add or Remove Exclusions"
5. Click on "Add Exclusion" and then "Folder" and navigate to the app data folder (easiest way is to click into the navbar in the top and then type "%appdata%" which is a shortcut to the appdata folder)
6. Scroll down to "Path of Exile 2" double click on the folder and then choose "Select Folder"

7. Optional: Add an exclusion for the Path of Exile 2 Game folder the same way

Ran into this twice by now. Even if I'm AFK in hideout, there have been two instances where my PC will lockup with the usual noisy audio lockup spam and I'm forced to hard reboot PC.

Even if it cannot be fixed quickly, at least give us a 'disable multithreading during loading screens' check box in the options menu? This would automate the fix most of us are using right now and surely be pretty simple to implement short term GGG?