A POE “Horror Story”!!!!!!!!!!!!!

"

Ulsarek wrote:

"

Lord_Highrock_2 wrote:

While I COULD make that request, I would still lose all of my unique legacy items that they no longer make anymore. And staring at 21 empty tabs would probably leave me somewhat depressed. At this point, I've been so thoroughly mistreated by GGG that I've made up my mind that it's pretty much all-or-nothing. They need to restore me 100%, or they lose me as a customer. So far, I can't even communicate with a real person. Their "Customer Service" is just a bunch of AI bots that just give you standard answers. They won't actually have a conversation with you and use logic.

In fact, I have said to "Customer Service" on several occasions, "you are doing a great job communicating what your policies are, but can you just step back for a second and ask yourself if those policies make any sense? Because I'm getting screwed here and there is nothing I can do about it.

Unfortunately, I can't seem to get anywhere with the bots at GGG - they just ignore me and refuse to answer my simple questions.

So, I will never play POE-1 (again) or POE-2 until someone at GGG reaches out to me and tries to solve my problem.

You're not getting screwed, lmao. You got banned and face the consequences. GGG doesn't owe you anything. On that note, have you tried not getting banned? It really is that simple.

"

Lord_Highrock_2 wrote:

"

Ulsarek wrote:

"

Lord_Highrock_2 wrote:

While I COULD make that request, I would still lose all of my unique legacy items that they no longer make anymore. And staring at 21 empty tabs would probably leave me somewhat depressed. At this point, I've been so thoroughly mistreated by GGG that I've made up my mind that it's pretty much all-or-nothing. They need to restore me 100%, or they lose me as a customer. So far, I can't even communicate with a real person. Their "Customer Service" is just a bunch of AI bots that just give you standard answers. They won't actually have a conversation with you and use logic.

In fact, I have said to "Customer Service" on several occasions, "you are doing a great job communicating what your policies are, but can you just step back for a second and ask yourself if those policies make any sense? Because I'm getting screwed here and there is nothing I can do about it.

Unfortunately, I can't seem to get anywhere with the bots at GGG - they just ignore me and refuse to answer my simple questions.

So, I will never play POE-1 (again) or POE-2 until someone at GGG reaches out to me and tries to solve my problem.

You're not getting screwed, lmao. You got banned and face the consequences. GGG doesn't owe you anything. On that note, have you tried not getting banned? It really is that simple.

Since you have this all figured out, Mr. Smarty Pants, why don't you tell me specifically what I did to get banned. GGG has never told me. And don't say, "you know what you did"......because I sincerely don't know.

"

Ulsarek wrote:

"

Lord_Highrock_2 wrote:

While I COULD make that request, I would still lose all of my unique legacy items that they no longer make anymore. And staring at 21 empty tabs would probably leave me somewhat depressed. At this point, I've been so thoroughly mistreated by GGG that I've made up my mind that it's pretty much all-or-nothing. They need to restore me 100%, or they lose me as a customer. So far, I can't even communicate with a real person. Their "Customer Service" is just a bunch of AI bots that just give you standard answers. They won't actually have a conversation with you and use logic.

In fact, I have said to "Customer Service" on several occasions, "you are doing a great job communicating what your policies are, but can you just step back for a second and ask yourself if those policies make any sense? Because I'm getting screwed here and there is nothing I can do about it.

Unfortunately, I can't seem to get anywhere with the bots at GGG - they just ignore me and refuse to answer my simple questions.

So, I will never play POE-1 (again) or POE-2 until someone at GGG reaches out to me and tries to solve my problem.

You're not getting screwed, lmao. You got banned and face the consequences. GGG doesn't owe you anything. On that note, have you tried not getting banned? It really is that simple.

"

WarhawkOfficial wrote:

is it anything to do with or have you use that Gibhub thing where u can see how much u have spent on ur account? i used it to make sure i have spent enuff money to receive a life time beta key, for PoE2


alot of the people in the poe community i speak to used that as well were all in a discord together because if this is the case i need to pled my innocence now.

also going in my favour is im on console and the Github thing just reads ur account on the website i think (reads the mtx transaction part) on Pathofeixle website

outside of that i dont know dude GGG seem to know what hat, u havnt used or bought anything off someone via "RTM" have you so there was a guy i think selling some dodgie jewels on TM i see a YT video about it saying stay well clear of them they were unidentifed Jewels

either way if ur genuine i hope u get it sorted if you have done summit you should u just need to own up and accept it

"

Lord_Highrock_2 wrote:

every player in my guild uses the same stuff I use and none of them were banned.

"

Ulsarek wrote:

"

Lord_Highrock_2 wrote:

every player in my guild uses the same stuff I use and none of them were banned.

None of them were banned yet.

"

Lord_Highrock_2 wrote:

"

Ulsarek wrote:

"

Lord_Highrock_2 wrote:

every player in my guild uses the same stuff I use and none of them were banned.

None of them were banned yet.

You just made my point.

"

Ulsarek wrote:

"

Lord_Highrock_2 wrote:

"

Ulsarek wrote:

You just made my point.

Nah. Emphasis on yet. Honestly serves you and everyone else right though, GGG should be even stricter in my opinion. No third party cringe equals an even playing field for everyone.

You can't just ban someone without warning and with no specific explanation of what they did wrong. I gave GGG hundreds of dollars over ~4 years. If i was doing something wrong, I would have stopped if they just sent me an email telling me what I was doing wrong. Like, i know there are skilled coders and such out there who get their kicks trying to figure out ways to beat the system. I'm not that skilled. I'm just an ordinary dude who barely knows how to fix my mouse when the battery goes dead. I loved playing POE and was not breaking any rules that I was aware of, until one morning I wake up and I am unable to log on to my account....four years of work down the drain - and they didn't even give me a specific explanation of why.

I have no problem with GGG banning bad actors - those guys ruin the game for all of us - but when you start banning people without warning for stuff they don't even know they are doing - and then you don't ban other people who are doing the same things......it's just bad news, man....it's terribly unjust.