All brazilian players from a huge ISP are having the same "Failed to connect to instance" problem

mymodem - 0 | 81 | 81 | 0 | 1 | 14 | 1 |
| No response from host - 100 | 16 | 0 | 0 | 0 | 0 | 0 | <<< the problem starts right here
| 187-100-84-148.dsl.telesp.net.br - 0 | 81 | 81 | 1 | 4 | 27 | 4 |
| 187-100-78-221.dsl.telesp.net.br - 0 | 81 | 81 | 1 | 5 | 29 | 3 |
| 187-100-34-153.dsl.telesp.net.br - 0 | 81 | 81 | 2 | 4 | 25 | 6 |
|grtsanem4-et-2-1-0-100-telesp.net.telefonicaglobalsolutions.com - 0 | 81 | 81 | 3 | 5 | 14 | 6 |
|te0-2-1-0-grasaoeq1.net.telefonicaglobalsolutions.com - 0 | 81 | 81 | 5 | 7 | 10 | 9 |
| No response from host - 100 | 16 | 0 | 0 | 0 | 0 | 0 | <<carried problem
| ae6.dar02.sao01.networklayer.com - 0 | 81 | 81 | 19 | 23 | 34 | 25 |
| No response from host - 100 | 16 | 0 | 0 | 0 | 0 | 0 | <<carried problem
| 3b.84.39a9.ip4.static.sl-reverse.com - 0 | 81 | 81 | 17 | 22 | 27 | 26 |

this is the original poster winmtr results, everyone can see that the problem starts right after leaving his house

heres another example from ovogancho user :

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| openrg.home - 0 | 439 | 439 | 0 | 0 | 7 | 1 |
| No response from host - 100 | 439 | 0 | 0 | 0 | 0 | 0 | <<HERE
| 187-100-37-25.dsl.telesp.net.br - 0 | 439 | 439 | 1 | 6 | 34 | 8 |
| 200-100-3-213.dsl.telesp.net.br - 0 | 439 | 439 | 2 | 6 | 31 | 10 |
| 187-100-34-153.dsl.telesp.net.br - 0 | 439 | 439 | 2 | 6 | 25 | 2 |
|grtsanem4-et-2-1-0-100-telesp.net.telefonicaglobalsolutions.com - 0 | 438 | 438 | 14 | 18 | 55 | 20 |
|te0-2-1-0-grasaoeq1.net.telefonicaglobalsolutions.com - 0 | 438 | 438 | 16 | 20 | 39 | 18 |
| 84.16.8.65 - 0 | 438 | 438 | 15 | 20 | 57 | 18 |
| ae6.dar02.sao01.networklayer.com - 0 | 438 | 438 | 17 | 21 | 33 | 23 | <<IBM
| po2.fcr01a.sao01.networklayer.com - 0 | 438 | 438 | 17 | 21 | 34 | 20 |
| 36.84.39a9.ip4.static.sl-reverse.com - 0 | 438 | 438 | 17 | 21 | 29 | 21 |
|________________________________________________|______|______|______|______|______|______|
WinMTR - 0.8. Copyleft @2000-2002 Vasile Laurentiu Stanimir ( stanimir@cr.nivis.com )

mine also looked very similar when i did this test 2 days ago, as u guys can see the problem starts right after leaving our home to dsl.telesp and the link from LOL showed similar results as well.
Im not saying this problem cant occur in other countries, but doing a quick google search shows that everyone that uses vivo are having some issues since Saturday in other games.

You should not comment about stuff you don't know about.

You clearly have no idea how to read winmtr results.


Edit:

Let me be more clear.
Those "No response from host", in the place they are, are no problem at all. They are completely normal.

i never had this no response thing prior to that, up until now, if u sent 81 packets and they received 81 packets theres zero packet loss and should not result in disconnection, but you clearly know more things than me, lets just blame GGG and IBM as they are clearly the responsible ones right

Well, I will repeat...

The "no response", in the place it is, is COMPLETELY normal. It's a result from your gateway/router settings, and it has absolutelly nothing wrong with that.

You can either accept that, go learn some more about mtr results all over the internet, or keep beeing a condescending child, helping nothing at all here.

what is the problem then, blame GGG for not getting into IBMs ass to solve the problem for us? im just like you , trying to play this game but getting extremely frustrated with all the disconnects. Im not here to fight you "Mr i haz 6 packs and i call people condescending childs in the internetz" theres no need to be rude, i cant know everything , if you say im wrong then im wrong, but im yet to see where it resides the problem. If you can explain why you think IBM is the culprit here im all ears

"f you can explain why you think IBM is the culprit here"

Where did I say that? Read the thread again, please.

Seriously, you are insane and I give up on you. Talk to yourself from now on.

"

gvieira wrote:

Exill, the problem we are talking about has nothing to do with high latency, so it's completely unrelated to the link you sent.

And yes, GGG can do something. They can contact their host (softlayer) who is the most interested in not having timeouts between their host and one of the bigest ISPs in the country.

here u said that

Same problem here, but i'm connecting from germany. Our biggest ISP had a region wide crash today.

I had created a topic showing my route because I am having the same problem.
I use VIVO as well and I tried using WTFast, which solved the problem. But now even with WTFast I am having the disconnects quite often and I can't play at all!

the guy supposed to know what is the problem disappeared but the problems didnt go away, can we get any kind of feedback from GGG? i see the staff all over posting in the front page of this forum but here. Why ignore us like that? a little hi, we cant do anything about it would suffice.