Incident Report for 1.0.2 deployment downtime

u never let us down dw :)

Great post. Thanks for sharing this Jonathan!

Great post from GGG again. I love the transparency and I hope the community embraces this kind of communication rather than criticize. The servers weren't even down for one hour, and I personally wasn't even affected as I was eating some leftover turkey at the time. Keep up the good work, I'll be saving my pennies to buy that Champion Pack soon =)

Thx, love you mean it..never stopped though.

Great to hear everything is sorted now!
Very interesting to see the step-by-step incident report as well.

Major props for your continued transparency & integrity :).

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Jonathan wrote:

Texts thats shows he cares

Admirable. well done guys, i will buy something in the shop for this insanely good community communication

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MeteorKnuckle wrote:

Posts like these are exactly why I respect GGG and what you do for the community; you wouldn't likely see any kind of post like this on another game's forums.

Thanks to you for letting us know what happened, and showing us a little of what's under the hood.

Agreed. No company has, have, will have, are, will EVER do anything like this.

Having an issue and then explaining it? This is absolute insanity. GGG is setting a new standard.

make apology post for 45min downtime
while other game have hours of downtime during patches.

This seems to be a sign of honest respect towards the playerbase. Actually something fresh in the market.

A nice way to save a lot of time for like tracing all the collateral damage made after some auction house gold duping bug or something, if you know what I mean...

GGG never ceases to amaze me. Thank you for the break-down and transparency. Please never change!