Incident Report for 1.0.2 deployment downtime

"
google337 wrote:
WE DONT CARE ur end game sucks so fix it


Go back to diablo 3 and cry on their forums again, like you did with the magic find changes

Is your gimmick just to go around acting like a 5 year old on every game?
I am the world's best path of exile player, I strong I kill all monster with amazing power
Great service guys and nice to see such a straight, honest and open approach to problems.

GGG are leaders against much bigger opposition.. most impressed.
Thanks a lot GGG, appreciate you guys working late on a Friday.
"
Jonathan wrote:
In total the realm was completely down for 46 minutes.

I would like to personally apologise to everyone who was affected and assure you that we will take steps to make sure that this does not happen again.

Once again, I would like to apologise for this incident. It does not represent the quality that I would hope you would expect from our company and I, personally, let you down. I hope you enjoy patch 1.0.2.

Jonathan Rogers
Technical Director
Grinding Gear Games


Holy shit, most companies take several hours to patch and then some more.

Thanks for the post, it shows how much you care about the players.
Awesome post, and thanks for sharing a little bit of behind-the-scenes info ... very interesting!
BLAMT!
I petered out on reading this thread around page 10, just wanted to add my voice to the mass's in saying that posts like the OP here are precisely why I have 3 forum titles :).

GGG's behavior as a dev team has always been my #1 reason for paying for this free game.
Support a free Hong Kong.

I do not feel obliged to believe that the same God who has endowed us with
sense, reason, and intellect has intended us to forgo their use.
-Galileo Galilei
Last edited by Archwizard#2334 on Nov 29, 2013, 11:54:41 PM
I am amazed every time by the magnitude GGGGG goes out of their way. This post is brilliant flow-of-information practice!
Last edited by grawobi#7347 on Nov 29, 2013, 11:58:45 PM
Thank you, Jonathan.

Love you, GGG.

...and your game.

Can't wait to see what's next.
"
grawobi wrote:
I am amazed every time by the magnitude GGGGG goes out of their way. This post is brilliant flow-of-information practice!

I agree.
This post made me buy a supporter pack!
IGN: discoCowboy

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