Winterheart, Event 45: Arctic Boss Kill

It appears that the random draw rewards were given out based on the points only being rewarded for top 20 class finishes as well, excluding everyone who only got the boss kill points.
Deleted Character... GGG this should NOT happen, points were distributed, but not correctly, this is a fault with the point distribution. I got one point for ranking 19th, but none at all for the boss kills.
where am i in the ladder? I can't find myself, my character's named ImSoLateForThis

its am marauder, i finished all the missions, still haven't deleted, cause point rewards always fuck up, but wtf I haven't received any points, nor I can find myself in the ladder
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@DjayCrimson
I received a lot of emails about players not receiving points, and I'll make sure that we fix it up as best as we can. I haven't personally looked into what went wrong yet. If people have deleted their characters, we'll try to recover the information from logs. It's time-consuming but will hopefully be possible. Unfortunately because today is Sunday and tomorrow is an NZ public holiday, the earliest our server guys can investigate is Tuesday NZT. Sorry for the delay!
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Last edited by Sam on Feb 6, 2016, 5:04:51 PM
I would like to suggest that when someone is going to delete a race character they should get a popup message reminding them that it must not be deleted before they made sure they received their points correctly.

Since it would only be a popup message it should really be very easy to implement.

Its an easy solution to not make people that don't know the rule ( e.g. not every player especially new players read a rulebook on the forums before playing the game ). Read threw the thread and you see many many players who deleted their characters and thats a potential loss of disappointed players / customers for no good reason.

( I didnt delete my character but I am concerned about those who did and are so heavily disappointed by feeling betrayed by the game )
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Last edited by AdFinitum on Feb 6, 2016, 5:14:33 PM
While not super important but curious to know how you will handle the random rewards that went out already? Assuming people without points awarded didn't get in on the lottery.
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AdFinitum wrote:
I would like to suggest that when someone is going to delete a race character they should get a popup message reminding them that it must not be deleted before they made sure they received their points correctly.

Since it would only be a popup message it should really be very easy to implement.

Its an easy solution to not make people that don't know the rule ( e.g. not every player especially new players read a rulebook on the forums before playing the game ). Read threw the thread and you see many many players who deleted their characters and thats a potential loss of disappointed players / customers for no good reason.

( I didnt delete my character but I am concerned about those who did and are so heavily disappointed by feeling betrayed by the game )


At least in the case of void league characters, a possible alternative could be that they cannot be manually deleted, but don't count towards your character limit. Just automate deleting them after all points are allocated, then that can't happen (obviously for characters moved to permanent leagues, this does not help). I do feel a little for those who deleted theirs so they were able to participate in other races.
I'm in same boat, didn't receive points. My first character killed up to Malakai and died, so I deleted and rerolled. The character I finished with is still on my account tho, in void league.
Why would you delete your character before you get points? LOL. You must be the same people that use poe.trade and whisper someone saying "hi" , "I want to buy item" . Instead of using the whisper link on the website.
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Chris wrote:
I received a lot of emails about players not receiving points, and I'll make sure that we fix it up as best as we can. I haven't personally looked into what went wrong yet. If people have deleted their characters, we'll try to recover the information from logs. It's time-consuming but will hopefully be possible. Unfortunately because today is Sunday and tomorrow is an NZ public holiday, the earliest our server guys can investigate is Tuesday NZT. Sorry for the delay!



That is, you want to say that I absolutely have to write in a support, if I didnt get points? My character is still alive and I didnt delete it. Where are my points?

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