Improving Communication: The Development Manifesto (Please Read First!)

Hate to bump an old thread but was just browsing the forums and noticed you guys mentioned that you valued communication with your community as a priority. Well I am sorry to say that I have been waiting for more than 2 months now for some actual customer support through the email team and I had to point it out here. Maybe this will ignite some fire beneath the teams feet and get them moving again as it currently feels like it's at a stand still.