Incident Report for 26th March Item Corruption
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Oh no, my fishing rod of overkilling doomcharge is gone =)
Thx for the information, very appreciated. |
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I, for one, am impressed with y'all s level of support and commitment. Thank you for all the time and effort you have put into this game! :)
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" Well said. I don't think I was impacted by this incident because I was having a dinner break. But all the people who lost the level 20 gems their builds depend on really got the shaft here. Saying sorry after you take a shit on someone's face doesn't do anything because they still have shit on their face. If anyone needs gems to replace stuff they had removed just contact me on standard and I can try to repair the damage by giving you some free level 1 gems to replace the stuff you depend on. IGN: Narbays Last edited by Simon_GGG#0000 on Mar 26, 2014, 5:03:30 PM
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" I'd think that MTX issues would take priority over race reward oddities. Considering race reward/pts issues happen often enough (so likely not an easy fix). But this is rather big. GL SSF since ~OB
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" [Removed by Support] SSF since ~OB Last edited by Simon_GGG#0000 on Mar 26, 2014, 5:08:36 PM
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ERMAHGERD GGG WORST COMPANY EVER!!1!11 REEEEP POE !!11!ONE!!1
I'm in an abusive relationship with life. It keeps beating the hell out of me and I'm too cowardly to leave it.
IGN • NCPEREIRA STEAM • steamcommunity.com/id/NCPereira |
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I wasn't on during the 18 minutes of item corruption, and I was surprised to hear that it happened. Even the best make the occasional odd (admittedly big) mistake.
What matters (in my opinion) is that the problem was admitted to and that of all the possible fixes available, the one that was best for everyone was chosen; and done so in a very transparent way. You all at GGG have my sincere thanks and respect. |
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It's perfectly fine; GGG. Mistakes happen; and in light of the mistakes that took place, it's still impressive you all could respond so quickly and still keep the game up and running un-interrupted. Very good job. And regardless; for a majority of those who were playing at the time it was absolutely entertaining, and we were even writing it off as an early playoff to "April Fools." Yes, it was very fun to witness.
However what's even more appreciated is the level of detail you divulge to us, your players. Makes me glad to be one of your customers. Carry on the good work guys. |
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bought a 1h from the vendor and lost it with all 3 gems i had been leveling in it.
GG GGG
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It did create a hassle. I think I know a solution that would not negatively effect the PoE economy. Countless games have done it as an apology to their users for an error on their part. Everyone that was logged in at the time of the error should get some coins to use on a micro-transaction or two? Just spitballing here... Might ease some flared tempers.
RIP Solstice
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