Account locked Help
"ive gotten 3 like that the original email had to correct info |
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"ive gotten 3 like that the original email had to correct info |
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The level of support is honestly embarrassing. 0 communication
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I gave up made a new account, if i ever get my steam version back im just going to transfer all my gear and currency to the new account and call it a day RIP 150 exalts
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i got one of the general copy pasta emails asking for the info that i put in the original email To GGG, its like they didnt eve nread the email
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Basically their tactic is to wait us to give up and pretend nothing happens. Since we already paid for it,they will let us rot ourself.
Since so many youtuber praise their game....i really hope a youtuber that didnt get their benefits will farm on our issue. And anyone active in social media...please #hastag and spam in their X or FB. |
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bump
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" I would just complain to the Consumer Protectionin of your country. Write to gaming news organisations outlets like GameSpot, GameRadar, IGN, Kotaku, Eurogamer or Polygon. Write to them under the their Editorial Inquiries about these points * frustrating process unlock your account * how much money you spend on the game * how many threads/users that has this problem * How they don't answer * How many days have gone by * Can't refund the game (waste of money on something that doesn't work.) |
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entering day 5 of locked account.
no reason why. no reply. nothing. and it's not like the company is oblivious and doesn't read these posts. likely the support employees have a specific list of things they're allowed to engage with, and whoever created that list didn't include locked accounts. Probably it's viewed as being addressed already and lumped in with everyone who didn't receive their glowing helmet or whatever the f kinda purchase. in another post, a bunch of people in Brazil lost access the other day, some kind of automated system banned a whole lot of em. it was fixed right away, restoring their access. what's even the difference between a ban or a locked account? either way, one can only assume we both lost access due to some kind of problem on serverside, versus any kind of terms of service violation. | |
" If its being worked they need to communicate that instead of leaving us all in the dark i bet theres 10000+ if not 100000+ players with locked accounts and noones getting help |
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