POE 2 Complete PC Freeze while loading screen

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ViperThunder#0584 wrote:

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Devilspunch#6651 wrote:

It is absolutely RIDICULOUS that you guys have not fix or acknowledged this issue yet. Im done with this game.

It has been acknowledged and is being looked into. You can see that very easily by filtering by dev posts on this forum.

I mean... ok yeah technically they did acknowledge it. With poor communication about whats the cause and whats being done about it. Leaving us to risk it, or guess on fixes or work arounds. And then they dipped for 2 weeks for the holidays... If this was blizzard there would be outrage. When its tencent (GGG) its fine..?

Their response is bellow the standards of what a company who just made $30m+ beta testing their game should be. They are not a little indy company anymore and do not deserve some sort of free pass for a massive f**K up.

I know there is plenty of people already reporting it, more data helps to understand better.

I was monitoring the cpu/gpu cuz I thought my crashes were due overheating, but I was wrong :)

100% cpu usage :/

I just uninstall the latest windows 11 updates to test, if I find anything different I will update this reply or add a new one.


PC Specs:
Ryzen 5 3600
RTX 2070 Super
MB ASUS Prime B450M-A
4X 8GB Corsair DDR4

bump

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tivivi#5576 wrote:

I know there is plenty of people already reporting it, more data helps to understand better.

I was monitoring the cpu/gpu cuz I thought my crashes were due overheating, but I was wrong :)

100% cpu usage :/

I just uninstall the latest windows 11 updates to test, if I find anything different I will update this reply or add a new one.


PC Specs:
Ryzen 5 3600
RTX 2070 Super
MB ASUS Prime B450M-A
4X 8GB Corsair DDR4

Not 100% - higher, from my tests - 137% was the peak

this is a core problem with their proprietary engine and they DELIBERATLY dont adress it ... and are even refusing to apply at least a simple workaround by offering a option to automatically disable engine multithreading during loading screens and on loading the game itself.

Theres thousands and thousands of players affected by this, and only a small fraction will report about it, and now look at the size of this thread and do some statistical predictions.

I have this crash for YEARS in Poe1 and thats one of the main reason why i quit the game .

To pretend that they have no idea what this is about and to act with standard requests for DXDIAG files which NEVER have any useful information beyond the most basic crap is just deflecting and stalling. What the frack is this .. no way the never encountered that themselves in all this time internally playing their builds.

Same issue with RTX 4080 & 9800x3D, can't believe this still hasn't been fixed.

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ShebTNT#0131 wrote:

This problem got better for me after removing CPU affinity for a few cores and reducing the amount of apps running concurrently.

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Stewski#1191 wrote:

"setting the pathofexile.exe affinity in Windows Task Manager (through the Details tab) to use less CPU cores."

This seemed to work for me, so far. I changed it to run on 14/15 cpu. The gears in the loading screen stop and seem to want to jam but don't. They start spinning again and then I get loaded into the instance.

For anyone wanting to set CPU affinity automatically, every time you launch Steam-based PoE2, I have a tool that will do it for you: https://www.pathofexile.com/forum/view-thread/3671877

https://github.com/Kapps/PoEUncrasher

this worked for me now, about 50hr no hard freezes. useally got one every 1-2 hr

edit:
the log displayed by the PoEUncrasher app can show when a hard freeze is also been avoided by the app.
yesterday i have had plenty such entries, no freezes tho. lets see whats in for today

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Cainrith#2807 wrote:

Vulnerability is one part of the equation, the more important part is the exploiter. And sometimes "vulnerability" is due to the alternative being more inconvenient for a good-faith user. Think it like this: You can simply not put windows when building a house, this way you can avoid burglars coming in. There is no longer a "windows vulnerability" in this case. But not having a window in your home is not really a desirable outcome for the regular people so we make do with creating closable windows, putting window guards etc... At this point you are reasonably protected and if a burglar were to weld open those irons well... That's on them.

PoE2 is a bit different.

In this analogy PoE2 is your mate's 5 year old kid who is running in your house, breaking things. You really want to spend time with the kiddo because you were abroad while he was growing up so you only had some videos and pictures but at one point the damages rack up and you wonder if he needs professional help. When you ask your mate, his wife evasively mumbles something about conduct disorder but assures you that this only seems to happen in homes with people in it.

At this point your windows being open is not related to the damages you have incurred.

Furthermore, I ask anyone who sees this message to please give a negative review for Path of Exile 2 on Steam.

Not very accurate analogy but if the window in our house is a sort of "vulnerability" and presented as a gaping hole it's design flaw. A window is not just a gaping hole. We will use a frame, glass or plastic. Or even a composite material. And also, if neccessary, a steel grate on the outside to protect the window from the bulgers. And also an alarm and a controller that checks the integrity of the window. Because it is question of time when someone will throw a ball or rock in the window and may damage coffee machine or someone from our family. Relying on the attacker that it WON'T do this is a bad approach. And it doesn't matter who will be: Cyberpunk 2077 or Path of Exile 2

With such decision we would still using WIndows 95 (or even MS DOS) architecture that is complete mess in terms of security and stability.

As for the kid example. Kid should not access the internals of our house and it's in our power to restrict access. Just let him go in the special designed kid room where you don't find sharp edges, electricity cables and switches, computers, oven, hot water, knives, forks and other dangerous stuff. Letting kid to have access to the critical and dangerous part in your home is very bad decision and we're responsible for that, not a little kid.

This is why the entire industry are working hard on the security, on patching, on discovering potential holes and vulnerabilities. Community has tons, I'd say huge amount of guidelines and practices what you can and what you can't do as a developer, especially if you're working on kernel mode services, because it's VERY critical and sensitive part of the modern OS.

The modern OS divided on two parts with a very high fence. Ring 0 with critical part and ring 3, where "kids" can do whatever they want. It was made for the reason. Security and stability are priority.

Microsoft Learn: User mode and kernel mode


I am not forcing you to listen me or even trust, but make your own research how the things work in the modern OS (including *nix). You will discover some interesting concepts and probably find how fragile the OS stability in terms of kernel mode services (including device drivers). And this is VERY big problem because the complexity of KMS code growing everyday. But on the other hand user mode application rarely crash or lock your system because of total isolation from the critical components like OS kernel and hardware.