POE 2 Complete PC Freeze while loading screen

So far using POE uncrasher and turning off nvidia reflex has completely stopped all CTD's for me. POE uncrasher for loading screen CTD's and apparently nvidia reflex specifically was causing my out of loading screen CTD's which include the Direct X texture not loading crash as well as CTD's with no error screen.

For anyone using POE uncrasher that is still crashing to desktop make sure you are running it as administrator otherwise it can't change your game priority to real time to prevent the crash.

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pinimo#0250 wrote:

theres no way for PoE2 to cause a bluescreen - freeze as its a userland process, the fault doesnt fall on GGG but on the GPU driver, is it the latest? no game will ever cause a bluescreen or freeze unless it makes use of kernel-mode drivers.

Edit:

or a bad OC, are u pushing your RAM to hard perhaps? that could cause a OS freeze if it hit the kernel address space.

A user space process can overheat a CPU leading to a blue screen.

Anyway a lot of people can still move their cursor when the freeze occurs, they just can't click. And the cursor rendering changes when you move outside of the PoE window.

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Grayer#1680 wrote:

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SpiritsOfLight#9105 wrote:

So i tested 30 games on my PC and the Problem is only with PoE, yeah, totally Windows Update fault that this is happening only in PoE1 and 2 and how u explain that even Linus Users has this freezing problem? Bad new Windows Update right? There was also already people who have the problem still with the old Windows Version

AND this Problem had PoE 1 already a few years ago, bet also Windows problem right? Bad Windows always, seems Microsoft hates PoE thats why they integrate a crasher in the latest Window Version that PoE has no success X)

You're absolutely full of shit, you didn't test 30 games. Also, if you do a bit of research you'll see that there are many games that have issues with 24H2 and even Microsoft has communicated this themeselves.

I really don't understand why people in this thread are so damn stubborn. Just downgrade and you'll see for yourself how the issue is resolved.

it's.that.simple

Good that u know what i tested and what not =) Sorry to dissapoint u fanboy, but yes i tested this amount of games if this problems is with any other game.

"Just downgrade", no, its GGG´s Job to fix the game that it works also with the latest Windows Update, but since over 2 weeks there is not even a official statement from them that they are working on it.

I have no reason to downgrade windows just cause of ONE game. Its GGG job to fix, not mine when everything else is working for me.

It seems PoE 2 doesn't support AMD CPU that well, my gig constantly frozen after gaming for about 5 - 10 mins while both CPU/GPU temp at 40/60 C respectively, need hard reset. Meanwhile my fr gig running Intel CPU and they are completely fine. The game literally unplayable for me atm.

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Stormscourge#2254 wrote:

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Danuba_Rei#6774 wrote:

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MartijnK72#0618 wrote:

Using the PoEUnCrasher app and switching from DX12 to Vulkan - not seen a crash in days, now.

Using PoEUncrasher, tried Dx12 and Vulkan, I still crash on both... any idea what I might be doing wrong?

I see the prompt that it is working correcly, the app parks my cores and all... but it simply doesn't recover from the freezes and I always CTD.

PoEUncrasher doesn't help everyone because some people (like me) need to disable more than 2 cores to get the game running.

I park 9 out of 16 cores to run this game. Everyone's system has different limits and this game is pushing everyone's systems to their limits.

Some people can run the game with just 2 cores disabled. Some people need to disable more. I don't know if uncrasher can be configured to park more cores or not?

There's a hidden feature in PoEUncrasher to change the number of cores. If you want to park 9 cores, after starting PoEUncrasher just type 9 hit and enter. It should say it's changing the number of cores to park. You have to do it every time you start up PoEUncrasher though (unless you set the `CORES_TO_PARK` environment variable).

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Danuba_Rei#6774 wrote:

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MartijnK72#0618 wrote:

Using the PoEUnCrasher app and switching from DX12 to Vulkan - not seen a crash in days, now.

Using PoEUncrasher, tried Dx12 and Vulkan, I still crash on both... any idea what I might be doing wrong?

I see the prompt that it is working correcly, the app parks my cores and all... but it simply doesn't recover from the freezes and I always CTD.

CTD is a different issue. PoEUncrasher will help for when PoE 2 freezes your entire computer at a loading screen, but probably won't help CTD. It might fix the freezing enough to uncover the CTD issues though.

Unfortunately, because you have a 13th/14th gen Intel CPU, there's a high chance that your issues are just a CPU problem. If you haven't updated BIOS yet, that's extremely important for anyone on one of those Intel CPUs. It might help a little bit here too, but it probably won't fully fix your issue. The problem is at some point those Intel chips get into a failure state, and at that point all you can do is get a replacement under warranty. Having the newer BIOS update prevents it from triggering that failure state, but doesn't help if your CPU is already there. If it is, the proper solution is to warranty your CPU, however you might be less likely to crash if you do the following:
1. Make sure to do the BIOS update. Super important.
2. Underclock your CPU a bit -- it's probably set to a multiplier of something like 54-56, you could try lowering it to 52. Intel XTU can do this for you.
3. Optionally, you can also try parking more cores so that your CPU uses less power. After launching PoEUncrasher, type in 10 and hit enter into the console window. It should say it's parking 10 cores. You'll need to do this every time PoEUncrasher starts.

This problem seems to be present only in the new generation of processors.
IIn my tests, I found that it tried to draw more voltage than necessary and locked up. And I discovered that this problem is caused by customized overclocking modes through the bios. When I turned off these modes, my problem was solved. My pc no longer freezes.
U can look my post. If your problem is solved, don't forget to write an answer So more people can reach it.
https://www.pathofexile.com/forum/view-thread/3663082

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Dothzer#5259 wrote:

This problem seems to be present only in the new generation of processors.
IIn my tests, I found that it tried to draw more voltage than necessary and locked up. And I discovered that this problem is caused by customized overclocking modes through the bios. When I turned off these modes, my problem was solved. My pc no longer freezes.
U can look my post. If your problem is solved, don't forget to write an answer So more people can reach it.
https://www.pathofexile.com/forum/view-thread/3663082

This is not a new generation processor problem.

We have many people here with older generation processors. That's why people ignored your first post. It did not say anything new. Nor did it say something that is true for this topic.

Furthermore, I ask anyone who sees this message to please give a negative review for Path of Exile 2 on Steam.

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AdventureTom#1326 wrote:

A user space process can overheat a CPU leading to a blue screen.

cooling system issues?

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cursorTarget#1174 wrote:

cooling system issues?

OK so if a process is stressing a CPU and cooling system to 100% for extended periods of time, it's not good for the system. These things are physical matter, temperature and power cause wear and tear.

You're right, a better cooling system could prevent the BSOD, but that wouldn't necessarily prevent the loading screen freeze. Maybe the BSOD is a completely separate issue, but they could be related. I don't know what the root cause is and I honestly don't think anyone in this thread does. But I can confidently say that one process should not be pushing a CPU (that's above the minimum system requirements) to 100% for extended periods of time.