POE 2 Complete PC Freeze while loading screen

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maclane#2974 wrote:

Hello everyone I believe i have discovered an actual real fix.
the culprit appears to be hardware-accelerated gpu scheduling.
this windows feature can be disabled like so
settings->system->display->graphics->advanced graphics settings->hardware-accelerated gpu scheduling->off and then restarting your pc

if you are experiencing complete hard pc lockup during loading screens, (especially on latest windows update 24h2) then try disabling this feature as it seems to have a very bad interaction with poe 2.

I was experiencing hard pc lockup at least 50% of the time when loading into a new zone. I tried pretty much every potential solution i could come across with no success. After disabling this feature i have had no lockups and no crashes.

If disabling this feature doesn't completely prevent the issue for you then you can also try enabling v-sync and capping framerate at least below 100fps in the games settings.

to add further info a modern cpu should be designed to reach 100% utilization without crashing a system, therefore this is likely not the direct cause as many people have assumed. The issue seems to be a combination of this windows feature and the game itself.

Hardware-accelerated gpu scheduling for those wondering is a feature integrated into windows that is designed to offload certain tasks from the cpu to the gpu. This in theory reduces the load on the cpu, however the opposite effect seems to occur with poe 2. There is no need to worry about disabling this feature as it is only really designed to help pcs that are bottlenecked by a weaker cpu, and it can be re-enabled at any time.

I hope this helps everyone, and thanks for reading!

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maclane#2974 wrote:

Hello everyone I believe i have discovered an actual real fix.
the culprit appears to be hardware-accelerated gpu scheduling.
this windows feature can be disabled like so
settings->system->display->graphics->advanced graphics settings->hardware-accelerated gpu scheduling->off and then restarting your pc

if you are experiencing complete hard pc lockup during loading screens, (especially on latest windows update 24h2) then try disabling this feature as it seems to have a very bad interaction with poe 2.

I was experiencing hard pc lockup at least 50% of the time when loading into a new zone. I tried pretty much every potential solution i could come across with no success. After disabling this feature i have had no lockups and no crashes.

If disabling this feature doesn't completely prevent the issue for you then you can also try enabling v-sync and capping framerate at least below 100fps in the games settings.

to add further info a modern cpu should be designed to reach 100% utilization without crashing a system, therefore this is likely not the direct cause as many people have assumed. The issue seems to be a combination of this windows feature and the game itself.

Hardware-accelerated gpu scheduling for those wondering is a feature integrated into windows that is designed to offload certain tasks from the cpu to the gpu. This in theory reduces the load on the cpu, however the opposite effect seems to occur with poe 2. There is no need to worry about disabling this feature as it is only really designed to help pcs that are bottlenecked by a weaker cpu, and it can be re-enabled at any time.

I hope this helps everyone, and thanks for reading!

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Elenher#4379 wrote:

Who the fuck invited you to this party, and more importantly, why the fuck are you attacking me for trying warn someone that's experiencing something I experienced too? How the fuck is that forgetting about the topic in this thread?

My pc was 10 years old and started malfunctioning after a hard freeze playing Destiny 2. It hard freezed while playing and after that, it'd boot without video output. 3 months after, it was completely dead.

So yeah, it absolutely was a game causing a hard freeze that killed my old pc. Had to power it down with the button and some voltage regulator component went bad and over time, it fried the PSU, videocard and mobo. The fuck do you know about anything? My god, people this days. Absolute numbnuts.

If someone is experiencing no video output after a hard freeze, don't you see it's like, normal, to give them the heads up about their pc maybe dying, when I experienced a big problem because of it? In a thread about hard freezes, I wouldn't say that's even off-topic. Nor did I forget what the thread's about, if you check my messages here I often am answering about missinformation.

Don't bother answering my dude, I'm not going to read your sorry reply.

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Elenher#4379 wrote:

The fuck do you know about anything?

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Ulsarek#7159 wrote:

Linux

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Davajita#3875 wrote:

i have been having the same PC-wide crashes as everyone during loading screens. For the last few days, I have been playing successfully by disabling engine MT before traveling and reenabling once done. Not a single crash (of this type) so far doing that. So for me, the issue seems clearly related to the game attempting to use multiple threads during loading screens.

However a strange thing happened the other day. At one point, I forgot to turn off MT before clicking my portal. When I got into the loading screen, the gears froze, the sound started repeating the same half second period over and over, I couldn’t move the mouse, all the signs that a hard lockup was about to happen. But then, it recovered and I loaded into the zone normally. That has never happened before.

I was not willing to risk another hard reset by testing it again, but has anyone else had that happen?

9800x3d
4090
24H2

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Stormscourge#2254 wrote:

Ok, so which brave soul with a Nvidia GPU wants to install this and let us know if it fixes anything with POE2?

https://nvidia.custhelp.com/app/answers/detail/a_id/5608

Sounds like it only targets the Ubisoft engines, and the one Indiana Jones game though.

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pidge2k
5h ago
NVIDIA Forums Representative
We believe this is fixed in our next driver scheduled for next month