POE 2 Complete PC Freeze while loading screen

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Elenher#4379 wrote:

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Grayer#1680 wrote:

I rolled back to 23H2 last week and haven't had a single freeze yet. I'm 100% convinced the problem is from the latest windows version. Anyone who says that 23H2 doesn't work for them is likely experiencing a different issue than what this thread is about.

It's not, there's a guy here who has freezes on Nobara Linux distro, and at least one more Linux that didn't say the distro he was using.

The problem where the CPU gets locked up during the loading screen is 100% related to Windows 24H2 and the solution is simple, just roll back with a clean install.

It's possible that it also happens in some Linux distro I don't know that much. Or maybe that guy is talking about a different type of freeze. But to me the solution is clear, just fucking roll back if you're on 24H2, simple.

Hi,

So just started the PC. And 2 mins after I went in game, I got the "full CPU freeze with mouse moving" while clicking a portal.
For the moment, I have tried to set Affinity with CPU 0 unchecked in Task Manager. After that, PoE2 stopped using CPU0.
Lets see how it goes. Anyone else tried this, so we don't switch off multithreading from the game ?

AMD Ryzen 7 7800X3D

FPS seem still good.

Thank you.

Br,
Cristi

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Grayer#1680 wrote:

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Elenher#4379 wrote:

"

Grayer#1680 wrote:

I rolled back to 23H2 last week and haven't had a single freeze yet. I'm 100% convinced the problem is from the latest windows version. Anyone who says that 23H2 doesn't work for them is likely experiencing a different issue than what this thread is about.

It's not, there's a guy here who has freezes on Nobara Linux distro, and at least one more Linux that didn't say the distro he was using.

The problem where the CPU gets locked up during the loading screen is 100% related to Windows 24H2 and the solution is simple, just roll back with a clean install.

It's possible that it also happens in some Linux distro I don't know that much. Or maybe that guy is talking about a different type of freeze. But to me the solution is clear, just fucking roll back if you're on 24H2, simple.

if it was that simple, this post wouldn't have 256 pages and counting.

Devs, maybe it will help to fix.

I have recorded which events were the last in the Event Log before the freeze. The system measured the delay of synchronous I/O reading and it was equal to 140 ms (with a norm of 10 ms, which indicates a significant delay in the disk subsystem. Given that the freeze usually occurs when loading a location, it is possible that there are too many disk accesses at the same time and it is worthwhile to somehow limit the number of one-time disk accesses.

Just another quick confirmation that PoEUncrasher (https://github.com/Kapps/PoEUncrasher) is indeed able to prevent the freezes caused by the Windows 24H2 update.

Huge kudos for the author!

Trying a lot of games today just to see if it happens in any other game (it dosnt).

And Guess what? I happens also in POE 1, game freeze and complete lock off pc, there are a lot of post since AUGUST poe 1 24h2 problem... and it's not solved...

Not good news :(

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LaioNoob#1780 wrote:

Trying a lot of games today just to see if it happens in any other game (it dosnt).

And Guess what? I happens also in POE 1, game freeze and complete lock off pc, there are a lot of post since AUGUST poe 1 24h2 problem... and it's not solved...

Not good news :(

to be fair, PoE 1 isn't their primary focus of fixes atm.

7500f 4060ti
win11 24h2

Same here. Freezing occurs. Nothing works, forcing the computer to shut down. After that, a blue screen occurs. There was 1 reinstall because the windows broke down. I'm so angry.

There is a solution, PoEUncrasher : https://github.com/Kapps/PoEUncrasher/releases/.
Use it for 2 days and works for me, don't have to lock pross power and/or remove one core.

download it, unzip where you want, putPoEUncrasher and the game on admin.
Launch PoEUncrasher before the game and enjoy.

Have fun

So,

After changing (after every startup) the affinity, to NOT use CPU0, as you can see, I am able to use Windows while the game is fully frozen.
I've done a MemoryDump (15GB for 5GBmemory use) and in it I find:

FILE_IN_CAB: PathOfExileSteam.DMP

NTGLOBALFLAG: 0

APPLICATION_VERIFIER_FLAGS: 0

EXCEPTION_RECORD: (.exr -1)
ExceptionAddress: 0000000000000000
ExceptionCode: 80000003 (Break instruction exception)
ExceptionFlags: 00000000
NumberParameters: 0

FAULTING_THREAD: 000031dc

PROCESS_NAME: PathOfExileSteam.exe

ERROR_CODE: (NTSTATUS) 0x80000003 - {EXCEPTION} Breakpoint A breakpoint has been reached.

EXCEPTION_CODE_STR: 80000003


Maybe this will help further investigating.

Thank you.

Br,
TheScepticOne