POE 2 Complete PC Freeze while loading screen

Yep. Me too.

Just tried to swap from DX12 to Vulkan and guess what, the game froze my whole system again.

I'm legit uninstalling the game until further notice. Not going to brick hardware simply to beta test.

bump

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4esquinas#2714 wrote:

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BaumisMagicalWorld#0673 wrote:

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taylorlevasseur1992#4592 wrote:

Yesterday I tried to play and my PC blue screened when I clicked my Portal. My CPU fan goes crazy when I play PoE and PoE 2. My PC smelled like it was burning and then it blue screened. My fans were clear of dust and everything is up to date.

Completely different issue not related to the game. Your CPU cooling is insufficient, that's why you are getting bluescreens. Thermal throttling and then shutdowns cuz your CPU is getting cooked. Not the game's fault.

Just go troll elsewhere, I see you haven't read nything on this threads,

First of all, I have the same issue and it's widely reported. Second of all, this doesn't cause a bluescreen. Educate yourself.

Imagine being able to play.

WOW, they're still ignoring this thread.

I also use AMD x3d and freeze frequently at load screen and need to hard reset my PC. Turning off multithreading solves this issue but my fps stays at 10-20fps so I can't play either way. I hope it gets fixed before the holiday.

Same here, 9800x3d, 4080, win 11 24H2.

It's kinda random, yesterday i was able to play few hours straight whitout freezing my PC, then suddenly got 2 freezes in like ONE hour. I will not try any "fix". GGG should do that rather than ppl. I understand that ppl want some temp fix but it doesnt solve the problem. I hope it will be fixed soon.

I have 3 pc's and luckily 2 of them work... My GF was able to play the first week, but then her pc (pc3) got a update and failed ever since.... Tried to help her with BES 99, 95, 90, 85% no luck, task manager affinity and priority, creating a script to clear cache before game launch. Absolutely no luck, not interested in downgrading os from 23h2 to 24h2 as it clearly works on pc1...


(pc1)5800x3d + 6950xt + 32gb ram+ 24h2 = runs perfectly fine
(pc2)3800x + 6750xt + 32gb ram + 23h2 = runs fine, tried 1 crash (not loading screen)
(pc3)i5-12400f + 3070 ti + 32gb ram + 24h2 = Runs fine fps wise, crashes after 1-3 map changes and freezes entire system.

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DomzyPrivs#5120 wrote:

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StragusPoE#7529 wrote:

If I had a computer where I could reproduce the bug, I would try making a proxy DLL that would serialize (only allow one at a time, through a mutex) specific Vulkan calls. It occurs during loading, when all threads are pushing data to the GPU simultaneously, so that narrows it down quite a bit.

But hey, if people have solved the problem by disallowing some CPU cores to PoE, then great! Has that solution worked for everyone?

It helps, but the game will still freeze. It just doesn't lock up the OS.

Right, okay... Is there a C/C++ programmer, who is currently experiencing the bug, who would like to waste a day to produce a DLL that gets around the bug?

Given that we know the bug doesn't occur when multithreading is disabled within PoE, then serializing all Vulkan calls will also solve the problem. But this is also way overkill.

The idea would be to create a proxy DLL that catches specific Vulkan calls and only allows one call at a time to go through (though a mutex, or a CRITICAL_SECTION in winapi speak).

So vkCreateWin32SurfaceKHR() would get caught, where you grab the function pointers (GetModuleHandleA()/GetProcAddress()) for many Vulkan functions, including vkCreateWin32SurfaceKHR() itself, where the call is then forwarded.

It would be an iterative process to converge on the minimum set of Vulkan functions that must be caught and serialized, to prevent the issue from occurring while providing best performance.

Tedious, it would take about a day, and help a bunch of people. I can help with guidance and/or code but I can't reproduce the problem on any machine here, so I couldn't do much.