POE 2 Complete PC Freeze while loading screen

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Cainrith#2807 wrote:

This is not a Windows issue.

Yes, it's a Windows issue. There can be PoE bugs that would make the game freeze or stop responding. Oh, I'm sure there are quite a few of these, it's Early Access after all.

But the operating system freezing completely? Yes, it's a Windows problem, it's a Windows bug.

"
Cainrith#2807 wrote:

This part of your sentence is a complete and utter lie:
"No no, this is just a software problem, it's not going to damage the hardware."

I don't know why you are trying to harm other people but stop this behaviour.

If you were simply misinformed then you can educate yourself by reading this I'm copy-pasting from my old reply:

That is quite a stretch, congratulations. You are basically saying that any power cut to a computer is damaging the hardware.

And it's not going to damage the software either, unless said software has also bugs (which is possible, this is Windows). File systems have journaling, and properly written software will update files in a manner that is safe if interrupted at any point by a power cut (write()/fsync()/rename()/fsync(), etc.).

I'm not going to respond to every statement, but there's no need to be condescending in your peculiar crusade to claim that GGG is damaging people's hardware (programmer for the past 20 years here, plenty of CUDA/Vulkan, some contributions to the Linux kernel and system libraries, etc.).
Currently trying POE-Uncrasher, so far it got me passed the character selection which has been plaguing me for a few hours today.

After playing with Processor Lasso settings, I did manage to have POE terminate the process after 5 seconds of freezing up, atleast allowing me to restart POE2 without a hard PC reset, but today I kept crashing after character selection and couldn't even get into the game.

edit: Hard crashed after a few zones
edit2: Apparently didnt have .NET installed, now trying poe again with POE-Uncrasher actually running and the command line window monitoring the game
Last edited by durew#3403 on Dec 20, 2024, 11:28:55 PM
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durew#3403 wrote:
Currently trying POE-Uncrasher, so far it got me passed the character selection which has been plaguing me for a few hours today.

After playing with Processor Lasso settings, I did manage to have POE terminate the process after 5 seconds of freezing up, atleast allowing me to restart POE2 without a hard PC reset, but today I kept crashing after character selection and couldn't even get into the game.

edit: Hard crashed after a few zones


EVERYONE SPAM NEGATIVE REVIEWS AND FORUM SO WE CAN GET THIS RESOLVED
I've been playing for a couple days now with no crashes after crashing to desktop every portal and mid zone. I used Intel extreme tuning utility to turn my performance cores down and my crashes stopped. Separate issue I'm sure but worked for me in case anyone is having similar problems.

4090 rtx
I9 14900ks
The armchair IT guy GGG apologists are the absolute worst. Stop it.

It is not Windows. It is not peoples hardware. It is not fking unstable intel cpus or windows defender like that one guy yesterday.

It is path of exile. It only happens with path of exile 2, and reportedly poe1 can't confirm tho.

GGG needs to fix it.

"
Reid91#2041 wrote:
The armchair IT guy GGG apologists are the absolute worst. Stop it.

It is not Windows. It is not peoples hardware. It is not fking unstable intel cpus or windows defender like that one guy yesterday.

It is path of exile. It only happens with path of exile 2, and reportedly poe1 can't confirm tho.

GGG needs to fix it.



Yup. We're almost 250 pages into this issue on this forum alone. At this point every combination of hardware / software has been failing and every solution has been patchy at best.

The only common factor is they're people who paid $30 to play POE2.

Refund it now linking to this thread, or wait a couple weeks and do chargeback under 30 days if it's not fixed by then.
"
"
Cainrith#2807 wrote:

This is not a Windows issue.

Yes, it's a Windows issue. There can be PoE bugs that would make the game freeze or stop responding. Oh, I'm sure there are quite a few of these, it's Early Access after all.

But the operating system freezing completely? Yes, it's a Windows problem, it's a Windows bug.

"
Cainrith#2807 wrote:

This part of your sentence is a complete and utter lie:
"No no, this is just a software problem, it's not going to damage the hardware."

I don't know why you are trying to harm other people but stop this behaviour.

If you were simply misinformed then you can educate yourself by reading this I'm copy-pasting from my old reply:

That is quite a stretch, congratulations. You are basically saying that any power cut to a computer is damaging the hardware.

And it's not going to damage the software either, unless said software has also bugs (which is possible, this is Windows). File systems have journaling, and properly written software will update files in a manner that is safe if interrupted at any point by a power cut (write()/fsync()/rename()/fsync(), etc.).

I'm not going to respond to every statement, but there's no need to be condescending in your peculiar crusade to claim that GGG is damaging people's hardware (programmer for the past 20 years here, plenty of CUDA/Vulkan, some contributions to the Linux kernel and system libraries, etc.).


This just shows you do not understand the issue. The operating system is freezing because POE is taking all available cores at full capacity, not leaving any resources for windows, which is causing OS crashes among win 10, win 11, and linux users.
"

This just shows you do not understand the issue. The operating system is freezing because POE is taking all available cores at full capacity, not leaving any resources for windows, which is causing OS crashes among win 10, win 11, and linux users.

We aren't in the era of Windows 3.1 and cooperative multitasking, where a process would hog a CPU until it decided to release it. Modern operating systems are built on preemptive multitasking, where the kernel perform task switching at any time on the threads of a process, to run whatever it wants on the CPU cores.

Yes, the threads are probably all spinning within the kernel (after a syscall), and for some reason, Windows isn't preempting them (possibly because the calls are supposed to return promptly, and yet they don't somehow). PoE might be doing something wrong, but there's still a bug in Windows.

(The Linux users who know their way around were able to kill the process, it didn't freeze their OS)

If I ever get a PoE 2 freeze on my box (Linux), I'll trace what's happening, it might perhaps give a tiny bit of insight... or even a solution: what syscalls lead to the situation, which means we could install a proxy DLL around the problematic calls to serialize them, or such.
"
"

This just shows you do not understand the issue. The operating system is freezing because POE is taking all available cores at full capacity, not leaving any resources for windows, which is causing OS crashes among win 10, win 11, and linux users.

We aren't in the era of Windows 3.1 and cooperative multitasking, where a process would hog a CPU until it decided to release it. Modern operating systems are built on preemptive multitasking, where the kernel perform task switching at any time on the threads of a process, to run whatever it wants on the CPU cores.

Yes, the threads are probably all spinning within the kernel (after a syscall), and for some reason, Windows isn't preempting them (possibly because the calls are supposed to return promptly, and yet they don't somehow). PoE might be doing something wrong, but there's still a bug in Windows.

(The Linux users who know their way around were able to kill the process, it didn't freeze their OS)

If I ever get a PoE 2 freeze on my box (Linux), I'll trace what's happening, it might perhaps give a tiny bit of insight... or even a solution: what syscalls lead to the situation, which means we could install a proxy DLL around the problematic calls to serialize them, or such.


Ok, then please inform me why this issue is not happening in any other game? If it's a windows issue, surely I would be having trouble with other games. Especially ones with high CPU demand during loading. But alas, despite all the talk about the windows update across the internet, I have zero issues with anything but poe1 and poe2.

If it is partially a windows issue, then that only matters while playing POE. Which makes it seem like more a POE issue. I know that multiple things can be happening at once, but usually the simplest answer is the correct one.

Last edited by DomzyPrivs#5120 on Dec 21, 2024, 12:38:00 AM
I love path of exile when I can play but I have to say this might be the most disruptive application I've ever opened in my 33 years of using a PC because of this issue. It's essentially a virus.
Last edited by AdventureTom#1326 on Dec 21, 2024, 12:54:52 AM

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