POE 2 Complete PC Freeze while loading screen

Also experiencing the total pc crash randomly on loading screens.

This thread has 19 pages of people saying the same thing, how is bug not being acknowledged yet.

The error I digged into was a kernalbase.dll error that was popping up randomly during gameplay, could be the first loading screen could be after 4 hours, was totally random. My solutions so far have been to validate all the steam files, completely close anything that monitors other hardware so things like RivaTuner and MSI Afterburner as they have been known to affect .exe programs as well as alter some ingame settings like direct12 to vulkan etc I havent had a crash since making those changes but the game needs to address this issue asap.

Another solution is to go into task manager, go to details, find the poe2 file, set affinity and turn off a core or two for the game so it cannot access 100%
Last edited by Nyek#6508 on Dec 8, 2024, 4:24:03 AM
Disabling Dynamic Culling fixed it for me.

D12,
Engine Multithreading is ON,
VSync locked (idk if this changes anything)

5600x
RTX 4080
W11 Home 24H2
16 GB
"
Zarasi#7652 wrote:
If you're freezing on loading screens and you're using Windows version 24H2, and especially if you have an AMD CPU, then it's likely due to an issue with Windows 24H2 and it affects numerous games including Path of Exile 1 and 2.

Turning off "Engine Multithreading" in-game will "fix" the problem because it stops pathofexile.exe from using all your CPU, which is what causes the system to freeze. It's a huge overkill though because you are massively reducing your frame rate by only running on 1 core.

I've had this issue since around April 2024 when 24H2 was released to the general public for testing. I use BES CPU Limiter to reduce what PoE can use by a few percent so it can't hit 100% CPU, and I've not had any further issues.

For BES steps if you want to try it out:

1. Download BES CPU Limiter.
2. Unzip it, and run the .exe.
3. Launch Path of Exile 2 and stay on the log-in screen.
4. Go back to BES, and press the "Target" button.
5. Find pathofexile.exe in the list, select it, and press the "Limit this" button.
6. Set the slider at the bottom of BES between -2% and -5% (I would recommend -5%).

The task bar icon for BES should turn into a red square, Path of Exile 2 should be coloured in orange in the list inside BES, and it should say "Foe". See here for an example. Try anything between -2% and -5% (as mentioned I'd recommend -5% as -2% may not be enough to stop the system freeze).

There are other methods you can use if you don't want to use BES, such as setting the pathofexile.exe affinity in Windows Task Manager (through the Details tab) to use less CPU cores. You can also use something like Process Lasso to do the same thing, or reduce the maximum CPU usage of your system through Windows power options.


This worked brilliantly for me, thank you so much!
9800x3d
4080 Super
64GB DDr5 6000
Win 11 24H2
Intel i9-9900
RTX 2070 Super (latest gfx drivers)

Had full freeze, needing hard restart.

Following settings changes and currently able to play okay:

Vulcan
Lock foreground FPS to monitor refresh for me 144.
Lock backgrounds FPS (default setting) 30
VSync Locked

Dynamic Culling Disabled (as above user)

Multithreading - I was disabling this when I loaded a new scene but I now have it fully enabled and loading without issue.
Same issue
win 11
amd 7800x3d
nvidia 4090
Hello,

I've one method, as a temporary soultion. it DOES NOT fix the issue but if u set affinity to executable and limit it to cores (if u have 12 cores limit it to use 10 only) - game will still freeze but at least it wount freeze entire PC and u will still be able to kill it thru task manager.
same issue hard freeze that requires a pc reset, no issues with PC with other games. Most times it's when loading a zone but also happens in town and recently on the act 1 boss. Can this be investigated asap as it's spoiling a really enjoyable game.

Win11Pro 24H2
DX
9800X3D
RTX 4090
64GB DDR5 Ram
+1 happend 2 times when i tried to exit caravn in act 2. just froze need hard reset
Possible solution for game FREEZES and system reboots:
1) Update latest chipset drivers and BIOS for your motherboard. (be very careful with BIOS update watch guides or use help of experienced tech guys)
2) In BIOS settings DISABLE for ASUS-"Multicore enhancement", for MSI "Enhanced Turbo", for GIGABYTE "Tweaker tab, Enhanced Multi-Core Performance".
3) DISABLE dynamic culling in game options.
4) Clear AMD/Nvidia shader cache. (just google it)
5) Turn off Nvidia Reflex in game options.
6) CLOSE all your browsers and their processes in your system before playing the game.

!!! OR !!!
"Zarasi#7652 wrote: use BES CPU Limiter to reduce what PoE can use by a few percent so it can't hit 100% CPU, and I've not had any further issues.
For BES steps if you want to try it out:

1. Download BES CPU Limiter.
2. Unzip it, and run the .exe.
3. Launch Path of Exile 2 and stay on the log-in screen.
4. Go back to BES, and press the "Target" button.
5. Find pathofexile.exe in the list, select it, and press the "Limit this" button.
6. Set the slider at the bottom of BES between -2% and -5% (I would recommend -5%).

The task bar icon for BES should turn into a red square, Path of Exile 2 should be coloured in orange in the list inside BES, and it should say "Foe". See here for an example. Try anything between -2% and -5% (as mentioned I'd recommend -5% as -2% may not be enough to stop the system freeze)."
"
i back to 23H2, lets see if it works now


How do you downgrade a windows version?

Report Forum Post

Report Account:

Report Type

Additional Info