POE 2 Complete PC Freeze while loading screen
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POE use to have great customer service now they reply to nothing :( looks like they following Blizzard rules sadge
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" we were crashing at day 1 first hour first boss (town gatekeeper) entering town Last edited by godimpulse#1516 on Dec 14, 2024, 7:57:21 PM
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" Understood, I crashed at the initial loading screen the day Early Access launched. 0.1.0d may have helped me, but I had to try a million things to get it to work either way. PoE2: A good, giving game
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same here i cannot log in at all on any of my characters that logged out in town for some reason
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Bump
I'm experiencing the same issue where the game crashes to the desktop after about 20-30 minutes of play. Here are my system specs: CPU: i7-11700K GPU: RTX 3080 Ti OS: Windows 11 242H RAM: 32GB DDR4 4000MHz CL15 Graphics API: Vulkan or DX12 I've followed nearly every troubleshooting suggestion available, including hardware checks, running MemTest, stress testing, removing overclocking, setting affinity through Lasso, and even reinstalling both Windows 10 and 11 (as well as older versions). Based on all of this, I'm thinking that the hardware isn't the issue. I suspect it could be an access violation or a memory leak. However, others, like my wife's system, are working perfectly fine, which makes me wonder if it is a hardware problem. I'm really stumped. The crash points to an access violation (Exception Code c0000005), which suggests that the program is trying to access invalid memory. While this issue can sometimes be linked to faulty RAM, MemTest came back clean, and I haven't experienced any problems with other games on my system. This game initially ran fine on Windows 11 with the latest updates and Nvidia drivers. However, around 6 hours in, it crashed, and the issue has persisted ever since. -------------------------------------------------- Faulting application name: PathOfExileSteam.exe, version: 0.0.0.0, time stamp: 0x675b8c76 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x000001959eb00448 Faulting process id: 0x291C Faulting application start time: 0x1DB4E875C09BEAD Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Path of Exile 2\PathOfExileSteam.exe Faulting module path: unknown Report Id: 7cd18ec5-fa14-401a-9d23-816344ad66c2 Faulting package full name: Faulting package-relative application ID: --------- Version=1 EventType=BEX64 EventTime=133786958087892372 ReportType=2 Consent=1 UploadTime=133786958094733646 ReportStatus=268435456 ReportIdentifier=efdde205-cd5e-4574-bc35-974a2e1e7cce IntegratorReportIdentifier=7cd18ec5-fa14-401a-9d23-816344ad66c2 Wow64Host=34404 NsAppName=PathOfExileSteam.exe AppSessionGuid=0000291c-0001-0015-adbe-095c874edb01 TargetAppId=W:0000578e0167d7679a8457698e40f2c5dde70000ffff!00006b4a3e05e0533e5aa129fe8608cba01bad95e529!PathOfExileSteam.exe TargetAppVer=2024//12//13:01:23:02!3e8f9c9!PathOfExileSteam.exe BootId=4294967295 TargetAsId=753 UserImpactVector=808464656 IsFatal=1 EtwNonCollectReason=1 Response.BucketId=e9bd84dc30340a9b7c5fc72bcabd3b89 Response.BucketTable=5 Response.LegacyBucketId=2044571746748414857 Response.type=4 Sig[0].Name=Application Name Sig[0].Value=PathOfExileSteam.exe Sig[1].Name=Application Version Sig[1].Value=0.0.0.0 Sig[2].Name=Application Timestamp Sig[2].Value=675b8c76 Sig[3].Name=Fault Module Name Sig[3].Value=StackHash_1455 Sig[4].Name=Fault Module Version Sig[4].Value=0.0.0.0 Sig[5].Name=Fault Module Timestamp Sig[5].Value=00000000 Sig[6].Name=Exception Offset Sig[6].Value=PCH_AD_FROM_unknown+0x0000000000000000 Sig[7].Name=Exception Code Sig[7].Value=c0000005 Sig[8].Name=Exception Data Sig[8].Value=0000000000000008 DynamicSig[1].Name=OS Version DynamicSig[1].Value=10.0.26100.2.0.0.256.48 DynamicSig[2].Name=Locale ID DynamicSig[2].Value=3081 DynamicSig[22].Name=Additional Information 1 DynamicSig[22].Value=1455 DynamicSig[23].Name=Additional Information 2 DynamicSig[23].Value=1455c49e35f6560b653beade5533551d DynamicSig[24].Name=Additional Information 3 DynamicSig[24].Value=6fe1 DynamicSig[25].Name=Additional Information 4 DynamicSig[25].Value=6fe1b9fb06202e034dac0350d61d0610 UI[2]=C:\Program Files (x86)\Steam\steamapps\common\Path of Exile 2\PathOfExileSteam.exe LoadedModule[0]=C:\Program Files (x86)\Steam\steamapps\common\Path of Exile 2\PathOfExileSteam.exe LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll LoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLL LoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dll LoadedModule[4]=C:\WINDOWS\System32\WS2_32.dll LoadedModule[5]=C:\WINDOWS\System32\RPCRT4.dll LoadedModule[6]=C:\WINDOWS\System32\IMM32.dll LoadedModule[7]=C:\WINDOWS\System32\win32u.dll LoadedModule[8]=C:\WINDOWS\System32\CRYPT32.dll LoadedModule[9]=C:\WINDOWS\SYSTEM32\dbghelp.dll LoadedModule[10]=C:\WINDOWS\SYSTEM32\WINMM.dll LoadedModule[11]=C:\WINDOWS\System32\ucrtbase.dll LoadedModule[12]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL LoadedModule[13]=C:\WINDOWS\System32\combase.dll LoadedModule[14]=C:\WINDOWS\System32\USER32.dll LoadedModule[15]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.26100.2454_none_3e0b68a2e331ad60\COMCTL32.dll LoadedModule[16]=C:\WINDOWS\System32\OLEAUT32.dll LoadedModule[17]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.26100.2454_none_6ef65b883dc4272e\gdiplus.dll LoadedModule[18]=C:\WINDOWS\System32\GDI32.dll LoadedModule[19]=C:\WINDOWS\System32\msvcrt.dll LoadedModule[20]=C:\WINDOWS\System32\msvcp_win.dll LoadedModule[21]=C:\WINDOWS\System32\gdi32full.dll LoadedModule[22]=C:\WINDOWS\System32\COMDLG32.dll LoadedModule[23]=C:\WINDOWS\SYSTEM32\dxgi.dll LoadedModule[24]=C:\WINDOWS\SYSTEM32\d3d11.dll LoadedModule[25]=C:\WINDOWS\SYSTEM32\USP10.dll LoadedModule[26]=C:\WINDOWS\System32\shcore.dll LoadedModule[27]=C:\WINDOWS\System32\SHLWAPI.dll LoadedModule[28]=C:\WINDOWS\System32\SHELL32.dll LoadedModule[29]=C:\WINDOWS\System32\ADVAPI32.dll LoadedModule[30]=C:\WINDOWS\System32\sechost.dll LoadedModule[31]=C:\WINDOWS\System32\ole32.dll LoadedModule[32]=C:\WINDOWS\System32\SETUPAPI.dll LoadedModule[33]=C:\WINDOWS\System32\imagehlp.dll LoadedModule[34]=C:\WINDOWS\System32\WLDAP32.dll LoadedModule[35]=C:\WINDOWS\SYSTEM32\HID.DLL LoadedModule[36]=C:\WINDOWS\System32\Normaliz.dll LoadedModule[37]=C:\WINDOWS\SYSTEM32\VERSION.dll LoadedModule[38]=C:\WINDOWS\SYSTEM32\bcrypt.dll LoadedModule[39]=C:\WINDOWS\SYSTEM32\dbgcore.DLL LoadedModule[40]=C:\WINDOWS\SYSTEM32\cfgmgr32.DLL LoadedModule[41]=C:\WINDOWS\SYSTEM32\directxdatabasehelper.dll LoadedModule[42]=C:\WINDOWS\SYSTEM32\kernel.appcore.dll LoadedModule[43]=C:\WINDOWS\System32\bcryptPrimitives.dll LoadedModule[44]=C:\Program Files (x86)\Steam\gameoverlayrenderer64.dll LoadedModule[45]=C:\WINDOWS\System32\PSAPI.DLL LoadedModule[46]=C:\WINDOWS\System32\clbcatq.dll LoadedModule[47]=C:\WINDOWS\SYSTEM32\amsi.dll LoadedModule[48]=C:\WINDOWS\SYSTEM32\USERENV.dll LoadedModule[49]=C:\WINDOWS\SYSTEM32\profapi.dll LoadedModule[50]=C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.24090.11-0\MpOav.dll LoadedModule[51]=C:\WINDOWS\SYSTEM32\windows.storage.dll LoadedModule[52]=C:\WINDOWS\system32\uxtheme.dll LoadedModule[53]=C:\Program Files (x86)\Steam\steamapps\common\Path of Exile 2\steam_api64.dll LoadedModule[54]=C:\Program Files (x86)\Steam\steamclient64.dll LoadedModule[55]=C:\WINDOWS\SYSTEM32\MSWSOCK.dll LoadedModule[56]=C:\Program Files (x86)\Steam\tier0_s64.dll LoadedModule[57]=C:\WINDOWS\SYSTEM32\Secur32.dll LoadedModule[58]=C:\Program Files (x86)\Steam\vstdlib_s64.dll LoadedModule[59]=C:\WINDOWS\SYSTEM32\SSPICLI.DLL LoadedModule[60]=C:\WINDOWS\SYSTEM32\CRYPTBASE.DLL LoadedModule[61]=C:\WINDOWS\SYSTEM32\dxcore.dll LoadedModule[62]=C:\WINDOWS\SYSTEM32\msasn1.dll LoadedModule[63]=C:\WINDOWS\SYSTEM32\cryptnet.dll LoadedModule[64]=C:\WINDOWS\SYSTEM32\wldp.dll LoadedModule[65]=C:\WINDOWS\SYSTEM32\drvstore.dll LoadedModule[66]=C:\WINDOWS\SYSTEM32\devobj.dll LoadedModule[67]=C:\WINDOWS\System32\wintrust.dll LoadedModule[68]=C:\WINDOWS\SYSTEM32\CRYPTSP.dll LoadedModule[69]=C:\WINDOWS\system32\rsaenh.dll LoadedModule[70]=C:\WINDOWS\system32\nvspcap64.dll LoadedModule[71]=C:\WINDOWS\SYSTEM32\ntmarta.dll LoadedModule[72]=C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_fe5a9cae5c641286\nvppex.dll LoadedModule[73]=C:\WINDOWS\SYSTEM32\apphelp.dll LoadedModule[74]=C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_036aca5c7729dd8d\igd10um64xe.DLL LoadedModule[75]=C:\Program Files (x86)\Steam\steamapps\common\Path of Exile 2\fmod.dll LoadedModule[76]=C:\Program Files (x86)\Steam\steamapps\common\Path of Exile 2\fmodstudio.dll LoadedModule[77]=C:\WINDOWS\System32\MMDevApi.dll LoadedModule[78]=C:\WINDOWS\SYSTEM32\AUDIOSES.DLL LoadedModule[79]=C:\WINDOWS\SYSTEM32\resourcepolicyclient.dll LoadedModule[80]=C:\WINDOWS\SYSTEM32\powrprof.dll LoadedModule[81]=C:\WINDOWS\SYSTEM32\UMPDC.dll LoadedModule[82]=C:\Program Files (x86)\Steam\steamapps\common\Path of Exile 2\bink2w64.dll LoadedModule[83]=C:\WINDOWS\SYSTEM32\DSOUND.DLL LoadedModule[84]=C:\WINDOWS\SYSTEM32\ResampleDmo.DLL LoadedModule[85]=C:\WINDOWS\SYSTEM32\winmmbase.dll LoadedModule[86]=C:\WINDOWS\SYSTEM32\msdmo.dll LoadedModule[87]=C:\WINDOWS\System32\MSCTF.dll LoadedModule[88]=C:\WINDOWS\SYSTEM32\textinputframework.dll LoadedModule[89]=C:\WINDOWS\SYSTEM32\CoreMessaging.dll LoadedModule[90]=C:\WINDOWS\SYSTEM32\CoreUIComponents.dll LoadedModule[91]=C:\WINDOWS\SYSTEM32\wintypes.dll LoadedModule[92]=C:\WINDOWS\SYSTEM32\xinput1_4.dll LoadedModule[93]=C:\WINDOWS\SYSTEM32\inputhost.dll LoadedModule[94]=C:\WINDOWS\SYSTEM32\DNSAPI.dll LoadedModule[95]=C:\WINDOWS\System32\NSI.dll LoadedModule[96]=C:\Windows\System32\rasadhlp.dll LoadedModule[97]=C:\WINDOWS\System32\fwpuclnt.dll LoadedModule[98]=C:\WINDOWS\system32\schannel.DLL LoadedModule[99]=C:\WINDOWS\SYSTEM32\ncrypt.dll LoadedModule[100]=C:\WINDOWS\SYSTEM32\NTASN1.dll LoadedModule[101]=C:\WINDOWS\system32\ncryptsslp.dll LoadedModule[102]=C:\WINDOWS\SYSTEM32\gpapi.dll LoadedModule[103]=C:\WINDOWS\SYSTEM32\WINNSI.DLL LoadedModule[104]=C:\Program Files (x86)\Steam\steamapps\common\Path of Exile 2\Streamline\sl.interposer.dll LoadedModule[105]=C:\WINDOWS\SYSTEM32\MSVCP140.dll LoadedModule[106]=C:\WINDOWS\SYSTEM32\VCRUNTIME140.dll LoadedModule[107]=C:\WINDOWS\SYSTEM32\VCRUNTIME140_1.dll LoadedModule[108]=C:\WINDOWS\SYSTEM32\nvapi64.dll LoadedModule[109]=C:\Program Files (x86)\Steam\steamapps\common\Path of Exile 2\Streamline\sl.common.dll LoadedModule[110]=C:\WINDOWS\SYSTEM32\d3d12.dll LoadedModule[111]=C:\Program Files (x86)\Steam\steamapps\common\Path of Exile 2\Streamline\sl.dlss.dll LoadedModule[112]=C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_fe5a9cae5c641286\_nvngx.dll LoadedModule[113]=C:\WINDOWS\SYSTEM32\DEVRTL.dll LoadedModule[114]=C:\WINDOWS\SYSTEM32\SPINF.dll LoadedModule[115]=C:\Program Files (x86)\Steam\steamapps\common\Path of Exile 2\Streamline\nvngx_dlss.dll LoadedModule[116]=C:\Program Files (x86)\Steam\steamapps\common\Path of Exile 2\Streamline\sl.pcl.dll LoadedModule[117]=C:\Program Files (x86)\Steam\steamapps\common\Path of Exile 2\Streamline\sl.reflex.dll LoadedModule[118]=C:\WINDOWS\SYSTEM32\D3D12Core.dll LoadedModule[119]=C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_fe5a9cae5c641286\nvldumdx.dll LoadedModule[120]=C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_fe5a9cae5c641286\nvgpucomp64.dll LoadedModule[121]=C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_fe5a9cae5c641286\Display.NvContainer\NvMessageBus.dll LoadedModule[122]=C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_fe5a9cae5c641286\nvwgf2umx.dll LoadedModule[123]=C:\WINDOWS\SYSTEM32\D3DSCache.dll LoadedModule[124]=C:\WINDOWS\SYSTEM32\twinapi.appcore.dll LoadedModule[125]=C:\Program Files\NVIDIA Corporation\NvTelemetry\NvTelemetryAPI64.dll LoadedModule[126]=C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_fe5a9cae5c641286\nvcuda64.dll LoadedModule[127]=C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_fe5a9cae5c641286\nvdxgdmal64.dll LoadedModule[128]=C:\Program Files\NVIDIA Corporation\NvTelemetry\NvTelemetryBridge64.dll LoadedModule[129]=C:\Program Files (x86)\Steam\steamapps\common\Path of Exile 2\libxess.dll LoadedModule[130]=C:\WINDOWS\SYSTEM32\dcomp.dll LoadedModule[131]=C:\WINDOWS\SYSTEM32\Microsoft.Internal.WarpPal.dll LoadedModule[132]=C:\WINDOWS\SYSTEM32\dwmapi.dll LoadedModule[133]=C:\WINDOWS\SYSTEM32\TextShaping.dll LoadedModule[134]=C:\Windows\System32\Windows.UI.dll LoadedModule[135]=C:\Program Files (x86)\Steam\steamapps\common\Path of Exile 2\dxcompiler.dll LoadedModule[136]=C:\Program Files (x86)\Steam\steamapps\common\Path of Exile 2\dxil.dll LoadedModule[137]=C:\WINDOWS\SYSTEM32\dhcpcsvc.DLL State[0].Key=Transport.DoneStage1 State[0].Value=1 OsInfo[0].Key=vermaj OsInfo[0].Value=10 OsInfo[1].Key=vermin OsInfo[1].Value=0 OsInfo[2].Key=verbld OsInfo[2].Value=26100 OsInfo[3].Key=ubr OsInfo[3].Value=2605 OsInfo[4].Key=versp OsInfo[4].Value=0 OsInfo[5].Key=arch OsInfo[5].Value=9 OsInfo[6].Key=lcid OsInfo[6].Value=1033 OsInfo[7].Key=geoid OsInfo[7].Value=12 OsInfo[8].Key=sku OsInfo[8].Value=48 OsInfo[9].Key=domain OsInfo[9].Value=0 OsInfo[10].Key=prodsuite OsInfo[10].Value=256 OsInfo[11].Key=ntprodtype OsInfo[11].Value=1 OsInfo[12].Key=platid OsInfo[12].Value=10 OsInfo[13].Key=sr OsInfo[13].Value=0 OsInfo[14].Key=tmsi OsInfo[14].Value=222975373 OsInfo[15].Key=osinsty OsInfo[15].Value=3 OsInfo[16].Key=iever OsInfo[16].Value=11.1882.26100.0-11.0.1000 OsInfo[17].Key=portos OsInfo[17].Value=0 OsInfo[18].Key=ram OsInfo[18].Value=32576 OsInfo[19].Key=svolsz OsInfo[19].Value=464 OsInfo[20].Key=wimbt OsInfo[20].Value=0 OsInfo[21].Key=blddt OsInfo[21].Value=240331 OsInfo[22].Key=bldtm OsInfo[22].Value=1435 OsInfo[23].Key=bldbrch OsInfo[23].Value=ge_release OsInfo[24].Key=bldchk OsInfo[24].Value=0 OsInfo[25].Key=wpvermaj OsInfo[25].Value=0 OsInfo[26].Key=wpvermin OsInfo[26].Value=0 OsInfo[27].Key=wpbuildmaj OsInfo[27].Value=0 OsInfo[28].Key=wpbuildmin OsInfo[28].Value=0 OsInfo[29].Key=osver OsInfo[29].Value=10.0.26100.2605.amd64fre.ge_release.240331-1435 OsInfo[30].Key=buildflightid OsInfo[30].Value=60aadd24-002c-419c-b9fd-b267ae136d46 OsInfo[31].Key=edition OsInfo[31].Value=Professional OsInfo[32].Key=ring OsInfo[32].Value=Retail OsInfo[33].Key=flightbranch OsInfo[34].Key=expid OsInfo[34].Value=MD:283BAEF,ME:3037091,FX:132CC730,ME:3038C64,FX:1335A3A6,ME:3038CEC,FX:133BD38E,MD:3039059 OsInfo[35].Key=fconid OsInfo[35].Value=19193777,0,2,0;19194309,0,2,0;19638787,0,2,1;23531064,2,2,1;23562335,2,2,0;23563673,2,2,1;23877894,1,2,0;35681102,0,1,0;39146010,0,2,0;42187503,0,1,0;42969627,0,1,1;43283184,0,1,1;43729363,0,2,1;44030954,0,1,1;45825686,0,1,0;46817969,0,2,0;46984166,0,2,1;47370305,0,2,1;47557358,0,2,1;48158013,0,2,0;48433541,0,2,0;48433706,0,2,0;48433719,0,1,0;48455785,0,2,1;48468527,0,2,0;48468541,0,2,0;48525682,0,1,1;48662857,0,2,0;49068236,0,1,0;49084341,0,1,1;49106743,0,2,1;49175271,0,2,0;49204591,0,1,1;49239926,0,1,1;49292347,0,2,0;49309588,0,1,1;49577493,0,1,1;49615603,0,1,1;49666144,0,1,0;49918560,0,1,0;50219409,0,1,0;50219413,0,1,0;50556886,0,2,0;50557073,0,2,1;50564196,0,2,1;50564332,0,2,1;50565209,0,1,0;50692135,0,1,1;50762615,0,1,1;50879031,0,1,1;51578581,0,1,0;51850502,2,2,0;51880512,0,1,0;52087985,0,1,0;52800232,0,1,1;52873407,0,2,0;53058215,0,1,0;53100365,0,1,1;53179304,0,1,0;53536518,0,1,0;53615505,0,2,0;54237951,0,1,0;54237969,0,1,0;54237977,0,1,0;54237988,0,1,0;54237993,0,1,0;54238000,0,1,0 OsInfo[36].Key=containerid OsInfo[37].Key=containertype OsInfo[38].Key=edu OsInfo[38].Value=0 OsInfo[39].Key=servicinginprogress OsInfo[39].Value=0 OsInfo[40].Key=featureupdatependingreboot OsInfo[40].Value=0 FriendlyEventName=Stopped working ConsentKey=BEX64 AppName=PathOfExileSteam.exe AppPath=C:\Program Files (x86)\Steam\steamapps\common\Path of Exile 2\PathOfExileSteam.exe NsPartner=windows NsGroup=windows8 ApplicationIdentity=0898CB69CAE04F3B2EF992A5E2DE96A3 MetadataHash=-1562178475 |
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BREAKING NEWS: Im about to post some clips from twitchtv/shroud (he runs dual-pc stream) his gaming pc freeze on loading too!...
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BREAKING NEWS Shroud on poe2 loading freeze!!
https://www.twitch.tv/videos/2326778593 Edit 2: time 5:56:33 and he says more later about it being unaddressed and other games not crashing 5:58:45. Edit: the clips https://www.twitch.tv/shroud/clip/AcceptableHelplessToothPipeHype-dsVn3w7gj56to03c https://www.twitch.tv/shroud/clip/CourageousProtectiveSeahorsePicoMause-SFHYX724-RY-e18A Last edited by godimpulse#1516 on Dec 14, 2024, 8:58:08 PM
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Same problem.
RTX 4070 Ryzen 7 5700X |
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I'm glad some streamer is experiencing it and reporting on it. Over 2000 comments nearly between my thread and this one. No updates by GGG other than send dxdiag. He even mentions he doesnt crash in any other game and to blame windows is not how that works lol
edit: he does the multi thread toggling that i was doing. Its the only thing that has truly worked i was just worried about my temps spiking during shader compilation. Last edited by oGsShadow#5368 on Dec 14, 2024, 8:54:23 PM
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Haven't been able to play since buying early access due to this at all. I've tried every recommended fix possible. Nothing works, crashes whole PC.
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