"Your account does not have access to Path of Exile 2 Early Access" - Error when logging in
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lol nobody's working on these issues, it's the weekend. Paying customers can wait.
Same issues here, wasted a day trying various methods to have their website register my purchase. It's incredible... |
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" This worked for me, im now playing |
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UUUUGH!
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Hello everyone. 2 days ago between these hours, I bought a supporter pack from the playstation store for $100. Even though my Playstation account is connected to my Poe account, it still says on Poe's website that I do not have early access. I started playing the game, but I can't see either my 1000 coins or my cosmetics. I sent 2 e-mails to support for this problem, but they did not respond to me. How long will this last?
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Fuck me.. All this trouble because i want to support the developers directly instead of Steam getting a cut..
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have the same problem, got an early access code, applied it to my account now it’s giving me same same msg even tho I have the early access. Plz fix
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Exceptionally bad management and bad deployment.
I dumped D4 to come here because of D4 bugs and problems, only to find even larger crap code when you are asking people to pay money for early access you better have it ready for early access. Just not good enough for a global product these days |
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Same problem here, I got an early access code, applied it to my steam account..
Game gives me the error... Your account does not have access to Path of Exile 2 Early Access. Redeem an Early Access key on our website or purchase access now... |
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Hi there, just to post some clarification on the more common issues surrounding not having access to Path of Exile 2:
Players who have purchased an Early Access key and are still experiencing access issues may need to look into their Connections Page to ensure everything is correctly linked. Players who have been gifted a key should make sure they have not been gifted only a Client Key. The Client Key is used to unlock a downloadable Client on Steam/Epic. These keys do not inherently grant your account Early Access. If you log into your account on our website via Steam or Epic Games, you may need to link an Email address to your account. If you are waiting to receive an email code from us to link your email with your account, the team is aware of the delays associated with these emails and are working hard to get them out to you as soon as possible. If you log into your account on our website via Email and Password, and you have purchased PoE2 through Steam or Epic Games, you may need to make sure the correct Steam / Epic Games account is linked on your Connections page. Once you have successfully linked your Email and Steam/Epic Games if necessary, navigate to the Early Access Page of your account and make sure it confirms your Path of Exile account has got Early Access. If this has been successful, it should say "Your account is eligible for Path of Exile 2 Early Access Thank you for your (or your benevolent friend's) support!". If this is the case and you're still unable to get it running properly on Steam/Epic, you may be able to log into our Standalone Client as a temporary measure until we're able to respond to your ticket. If you are still running into issues after trying the above steps, or if you have already linked an incorrect email address or steam account, you will have to contact us at support@grindinggear.com so we can look into this for you. We are currently working through a large number of Support Tickets, so our response times are longer than usual, we apologize for this inconvenience. Need help with anything? Please contact us at support@grindinggear.com for assistance.
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" How do you understand if the Steam key you received is just a "Client Key"? and should you do this in this case? Buy the supporter pack on the site? |
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