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Glad it isn't just me.
Since the most recent patch, I've crashed more often than not when starting. Finally came onto this forum after having to hardboot my computer three times in a row. I guess I wait until the next patch to try this beta again. If there were some way to submit sys logs when I crash to help figure it out, that would be neat.
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Posted byCalamos#7049on Dec 17, 2024, 12:47:39 AM
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I have tried most of the fixes in this thread and no avail…
I decided that refunding the game until it’s fixed is the play.
Also pretty ‘glad’ that streamers are also getting the issues as more publicity is better.
It’s one thing for the game to crash, it’s another to lock your PC to 100% CPU load and force a hard restart.
I was looking forward to playing over Christmas but tis how life goes… 🙏🏼
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Same Issue here :/
7800X3D
WIN 24H2
4090
Freeze during loading.
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"
"
My Rig:
7800x3d
4090
32GB RAM
was crashing before every 3rd or so loading screen.
Tried Process Lasso, Hard Setting SMT Disabled.
Vulkan instead of DX12
All of this made the problem better but i would still get occasional crashes now and then.
Only thing that helped was setting Engine Multithreading to False which results in much lower FPS.
BUT I might have found the cause (atleast on my system) and a solution for it:
I was looking at Task manager and i saw that the
Antimalware Service Executable (Windows Defender) had super high CPU Load during Loading Screens.
Upon further investigation with Resource Monitor, it was scanning the Shadercache Files on each loading screen.
I always set an Antimalware Exclusion for my Games for their Folder and also did this for POE2 before launch, but the "problem" is that they moved the shadercache files from the gamefolder to "C:\Users\username\AppData\Roaming\Path of Exile 2\ShaderCacheD3D12" which is obviously not excluded from Windows Defender.
After adding the ShaderCacheD3D12 Folder to exclusions the loading never crashed since more than 8 hours now. I can set Engine Multithreading and DX12 back and it works perfectly.
If you wanna try it too:
1. Open Windows Security (From Startmenu)
2. Click on Virus&Thread Protection
3. Under "Virus & Thread Protection Settings" Click on "Manage Settings"
4. Scroll all the way down to "Exclusions" and click on "Add or Remove Exclusions"
5. Click on "Add Exclusion" and then "Folder" and navigate to the app data folder (easiest way is to click into the navbar in the top and then type "%appdata%" which is a shortcut to the appdata folder)
6. Scroll down to "Path of Exile 2" double click on the folder and then choose "Select Folder"
7. Optional: Add an exclusion for the Path of Exile 2 Game folder the same way
This worked for me!! Thanks!
5800X3D 8-Core Processor
32.0 GB RAM
4080 Super
Edition Windows 11 Pro
Version 24H2
Installed on 11/29/2024
OS build 26100.2605
This has worked for me as well. Have had two sessions today 2hrs and 4hrs, each without a crash. Before I was hard crashing on first load in and when teleporting to or from camps.
Only thing I did was exclude the "ShaderCacheD3D12" folder and have been good.
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The issue is still present. The only thing that helped a little bit was to set CPU affinity and decline 2 cores out of 16. The game still freezes up on loading screens, but at least it does not hard lock my PC.
My new record was on Sunday 40+ crashes/freezes in 24 hours.
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Posted byGhosstk#0790on Dec 17, 2024, 2:37:01 AM
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I give up, I'm tired of following all the topics, reading the same thing, if the developer doesn't do it himself, why should I do it. It's funny how GGG wrote that this is a "successful" launch.
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Posted byBodyaHOPE#1960on Dec 17, 2024, 2:40:08 AM
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I have the same issue after updating Windows to 24H2.
Ryzen 5600
4070 Super
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Posted byraincz#0018on Dec 17, 2024, 2:47:29 AM
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"
"
"
My Rig:
7800x3d
4090
32GB RAM
was crashing before every 3rd or so loading screen.
Tried Process Lasso, Hard Setting SMT Disabled.
Vulkan instead of DX12
All of this made the problem better but i would still get occasional crashes now and then.
Only thing that helped was setting Engine Multithreading to False which results in much lower FPS.
BUT I might have found the cause (atleast on my system) and a solution for it:
I was looking at Task manager and i saw that the
Antimalware Service Executable (Windows Defender) had super high CPU Load during Loading Screens.
Upon further investigation with Resource Monitor, it was scanning the Shadercache Files on each loading screen.
I always set an Antimalware Exclusion for my Games for their Folder and also did this for POE2 before launch, but the "problem" is that they moved the shadercache files from the gamefolder to "C:\Users\username\AppData\Roaming\Path of Exile 2\ShaderCacheD3D12" which is obviously not excluded from Windows Defender.
After adding the ShaderCacheD3D12 Folder to exclusions the loading never crashed since more than 8 hours now. I can set Engine Multithreading and DX12 back and it works perfectly.
If you wanna try it too:
1. Open Windows Security (From Startmenu)
2. Click on Virus&Thread Protection
3. Under "Virus & Thread Protection Settings" Click on "Manage Settings"
4. Scroll all the way down to "Exclusions" and click on "Add or Remove Exclusions"
5. Click on "Add Exclusion" and then "Folder" and navigate to the app data folder (easiest way is to click into the navbar in the top and then type "%appdata%" which is a shortcut to the appdata folder)
6. Scroll down to "Path of Exile 2" double click on the folder and then choose "Select Folder"
7. Optional: Add an exclusion for the Path of Exile 2 Game folder the same way
This worked for me!! Thanks!
5800X3D 8-Core Processor
32.0 GB RAM
4080 Super
Edition Windows 11 Pro
Version 24H2
Installed on 11/29/2024
OS build 26100.2605
This has worked for me as well. Have had two sessions today 2hrs and 4hrs, each without a crash. Before I was hard crashing on first load in and when teleporting to or from camps.
Only thing I did was exclude the "ShaderCacheD3D12" folder and have been good.
Tried this, still freezing.
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Posted byWellgosh#3093on Dec 17, 2024, 2:53:16 AM
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"
Tried this, still freezing.
thanks for testing and posting results! was going to give it a try but seeing that it didn't work for you i'm just going to wait cus i don't want to have to reset again
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Posted byloksins#4854on Dec 17, 2024, 3:13:22 AM
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"
"
"
My Rig:
7800x3d
4090
32GB RAM
was crashing before every 3rd or so loading screen.
Tried Process Lasso, Hard Setting SMT Disabled.
Vulkan instead of DX12
All of this made the problem better but i would still get occasional crashes now and then.
Only thing that helped was setting Engine Multithreading to False which results in much lower FPS.
BUT I might have found the cause (atleast on my system) and a solution for it:
I was looking at Task manager and i saw that the
Antimalware Service Executable (Windows Defender) had super high CPU Load during Loading Screens.
Upon further investigation with Resource Monitor, it was scanning the Shadercache Files on each loading screen.
I always set an Antimalware Exclusion for my Games for their Folder and also did this for POE2 before launch, but the "problem" is that they moved the shadercache files from the gamefolder to "C:\Users\username\AppData\Roaming\Path of Exile 2\ShaderCacheD3D12" which is obviously not excluded from Windows Defender.
After adding the ShaderCacheD3D12 Folder to exclusions the loading never crashed since more than 8 hours now. I can set Engine Multithreading and DX12 back and it works perfectly.
If you wanna try it too:
1. Open Windows Security (From Startmenu)
2. Click on Virus&Thread Protection
3. Under "Virus & Thread Protection Settings" Click on "Manage Settings"
4. Scroll all the way down to "Exclusions" and click on "Add or Remove Exclusions"
5. Click on "Add Exclusion" and then "Folder" and navigate to the app data folder (easiest way is to click into the navbar in the top and then type "%appdata%" which is a shortcut to the appdata folder)
6. Scroll down to "Path of Exile 2" double click on the folder and then choose "Select Folder"
7. Optional: Add an exclusion for the Path of Exile 2 Game folder the same way
This worked for me!! Thanks!
5800X3D 8-Core Processor
32.0 GB RAM
4080 Super
Edition Windows 11 Pro
Version 24H2
Installed on 11/29/2024
OS build 26100.2605
This has worked for me as well. Have had two sessions today 2hrs and 4hrs, each without a crash. Before I was hard crashing on first load in and when teleporting to or from camps.
Only thing I did was exclude the "ShaderCacheD3D12" folder and have been good.
Will be testing this, I have almost tried everything, running vulkan/limiting processor to 98%, energy saving mode, limiting access to shader folders, clearing shader folders. Some things worked.. to an extent for some time.
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