Hard crashing PC locks up

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BodyaHOPE#1960 wrote:

It sounds quite revealing. I'm buying a support kit, and I'm supporting the developer. but the developer doesn't support me in response when I can't play his product. lol

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Videx#2302 wrote:

The fact that they’re now shifting the blame to others (Windows version), despite countless reports of the same issue on older platforms, raises serious doubts for me.

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benjy3gg#0693 wrote:

My Rig:
7800x3d
4090
32GB RAM

was crashing before every 3rd or so loading screen.
Tried Process Lasso, Hard Setting SMT Disabled.
Vulkan instead of DX12

All of this made the problem better but i would still get occasional crashes now and then.

Only thing that helped was setting Engine Multithreading to False which results in much lower FPS.

BUT I might have found the cause (atleast on my system) and a solution for it:

I was looking at Task manager and i saw that the
Antimalware Service Executable (Windows Defender) had super high CPU Load during Loading Screens.
Upon further investigation with Resource Monitor, it was scanning the Shadercache Files on each loading screen.

I always set an Antimalware Exclusion for my Games for their Folder and also did this for POE2 before launch, but the "problem" is that they moved the shadercache files from the gamefolder to "C:\Users\username\AppData\Roaming\Path of Exile 2\ShaderCacheD3D12" which is obviously not excluded from Windows Defender.

After adding the ShaderCacheD3D12 Folder to exclusions the loading never crashed since more than 8 hours now. I can set Engine Multithreading and DX12 back and it works perfectly.

If you wanna try it too:
1. Open Windows Security (From Startmenu)
2. Click on Virus&Thread Protection
3. Under "Virus & Thread Protection Settings" Click on "Manage Settings"
4. Scroll all the way down to "Exclusions" and click on "Add or Remove Exclusions"
5. Click on "Add Exclusion" and then "Folder" and navigate to the app data folder (easiest way is to click into the navbar in the top and then type "%appdata%" which is a shortcut to the appdata folder)
6. Scroll down to "Path of Exile 2" double click on the folder and then choose "Select Folder"

7. Optional: Add an exclusion for the Path of Exile 2 Game folder the same way

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Cainrith#2807 wrote:

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WolfeAndedare#6437 wrote:

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notcory#2048 wrote:

I mean, 30$ for early access to a game that will be F2P is obviously a cashgrab, but the fact that they can't solve this problem isn't really connected to that.

Please do not make troll posts. The $30 is not a cash grab. You get the same amount of in game currency that you would normally get for that price and if you play the game for any modicum of time you will buy it anyway if not simply for the stash tabs which are necessary for gameplay for even a moderately active player over the long term. Every level of supporter pack gives you at least the same amount of in game currency you would normally get for that price and as you go up you get larger and larger extra rewards that you would not get during full release.

On the other hand yes they need to fix the crashes. I to am frustrated with crashing 10 to 15 times during a play session. But stop predicating that the money is a "Cash Grab" You get exactly what you would normally get for the same price, You get to play a game at least 6 months to a year before its actual release, And you get gifts that scale with the amount of your contribution that cannot be gotten any other way

You are missing a key point in your logic.

Here you state:
"You get the same amount of in game currency that you would normally get for that price and if you play the game for any modicum of time you will buy it anyway if not simply for the stash tabs which are necessary for gameplay for even a moderately active player over the long term."

Your mistake is that you are ignoring the fact that we would not have bought in-game systems for a game we can't play.

By saying "if you play the game for any modicum of time" and mentioning "active player over the long term" you are actually mentioning it yourself but the cognitive dissonance blinds you from realizing this.

Who would buy >30$ stuff from a game they cannot play without crashing constantly?

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WolfeAndedare#6437 wrote:

And if you apply simple logic you would realize there is no way they could have known this bug would have existed. It isn't a very common bug and has only cropped up in the last year and only notable effected 2 other games. They will fix the issue. They will make the game good. This is the purpose of Early access other than letting the player base weigh in on the future and development of the game. So either way my statement stands "if you play the game for any modicum of time you will buy it anyway if not simply for the stash tabs which are necessary for gameplay for even a moderately active player over the long term."

This is a short term problem. GGG is not going to just let it go they are doing everything in their power to figure out what is causing it. I can tell you that I have had 262 crashes (41 of which froze my computer before i figured out the Affinity work around.) I am frustrated as well. But I do not regret my $30 nor would I since the 300 coins I got that I would have bought anyway got me the stash tabs I needed to make my gameplay enjoyable when I don't crash. (Which by the way is actually intermittent now which means it is improving.)

It is called using logic and having patience for them to fix a half done game which hadn't been tested outside the studio and is in early access with a warning that bugs may appear and to report them so they could be fixed......It isn't a "Cash Grab" It is how Current online games are developed and perfected.