Hard crashing PC locks up

Today I can't start the game. The PC just reboots almost instantly. Yesterday everything was fine, and I have 60+ hours played: never had any issue during that.

Today that started happening, I just open EXE: instant or almost instant crash happens. Tried Steam and Native client (fresh downloaded). Deleted Path of exile 2 from %appdata%. Tried different ways — still crash. Reinstalled Nvidia drivers. Everything.

PC just reboots. Instantly. On other Windows (on separate SSD) on that computer — game launches. Cyberpunk, WoW, and other stuff like furmark, cinebench and others — work w/o issues.

I don’t know what is that, really. Issue started only today, yesterday I've had zero issues… and today I can’t start poe2. No updates, or something: it just started all of a sudden.

Windows 11 Pro
23H2 (22631.4602)
i9 - 14900k, RTX4090
Last edited by a6xa3#9312 on Dec 15, 2024, 5:38:22 PM
Probably due to windows update.
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SiNi5T3R#7163 wrote:
Probably due to windows update.


Checked Windows update history: didn't find anything. Very strange. Every other game works.
Someone on steam claims that he downloaded the latest Visual C++ Redistributable Runtimes All-in-One November update and that this update fixed crashes.

Anyone tried the latest Nov 13th 2024 update ?
I think it's been mentioned a couple times previously, but want to add my experience as well. Closing out of the "Nvidia" app from the system tray immediately resolves this issue for me. I'm still running process lasso just in case but went a full day of playing with no load screen freezes after closing that application before starting up the game.
PC lockup in loading screen. Have to restart PC. I solved so that I crash to desktop by running Dx12, Vsync, NVIDIA DLSS, Windowed Fullscreen, FPS CAP 100 and setting Affinity CPU off on 0 and 1 for Path Of Exiles (go to taskmanager, details, right click the pathofexiles.exe --> set affinity --> remove 0 and 1).

The problem seem to be that PoE 2 locks upp all your CPUs when crashing, leaving nothing left for the computer itself. Doing this alows the computer to have 2 as backup when crashing and therefore it crashes to the desktop and dont destroy your computer.
"
NOTCiE#4411 wrote:
The culprit is most definitely Win 11 24H2. Had this happen with several games (twice with PoE 2), and everytime it was when I had just installed the 24H2 update. And when I reroll to 23H2 I never have any issue.

So until Microsoft gets their finger out of their ass and fix this, just roll back the 24H2 update.


I dont think this is the case. I am on 23H2 and have crashed since Day 1
"
Seba2007#3315 wrote:
Someone on steam claims that he downloaded the latest Visual C++ Redistributable Runtimes All-in-One November update and that this update fixed crashes.

Anyone tried the latest Nov 13th 2024 update ?



Looks like latest version online is 14.42.34433.0

If that's your version # in the Control Panel\Programs and Features list, you should already have it.

(I'm still crashing with that installed on my end.)
Windows 11 23H2 (Steam), AMD 5800X3D, RTX 4070 Ti Super 16GB, 32BG DDR4 3200, Samsung 980 Pro SSD
During act II, I started having random in-game freezes that took a few seconds to come back. I was on an AMD 6600xt and tweaked the settings a lot lower than standard but never saw it go better. Looking at the stats on the top right of the screen it seemed to be lag spikes (network Ms going randomly up) so I thought it was a network issue. Never checked the temps as I wasn't aware of this issue. Suddenly in act III the PC died. It won't turn on anymore. I think my HX750 with 4y of use is dead. Can't say about the rest of the hardware as I don't have a spare PSU to test, will send to testing tomorrow.

Just a maybe important information: I was using my PSU in multiple rails mode
Last edited by dreadnaugh#7592 on Dec 15, 2024, 6:45:31 PM
hi I confirm that after doing this manipulation I never crash again, I have restarted the game 10 times already

1) ouvrir panneau config nvidia
2)gérer paramètre 3d
3) paramètre de programme et choisir PO2
4) en bas de la liste trouver méthode de présentation et choisir DXGI puis validé
5) dans po2 une fois lancer switch en vulkan

1) open nvidia config panel
2)manage 3d parameter
3) program setting and choose PO2
4) at the bottom of the list find presentation method and choose DXGI then validated
5) in po2 once throw switch in vulkan


j'ai crash au moment du switch ( j'avais prévue le coup j'avais désactivé deux coeur ) j'ai fermer le jeu puis relancer sans rien toucher d'autre.
tu vois que dans quelque chargement il est a limite de crash mais non tout ce charge correctement ... en jeu j'ai du tapé quelque mob pour arrêté les micro stutter puis plus rien après et jpe jouer normalement .
si cela fonctionne pour vous tant mieux moi ca marche !
j'ai le jeux a fond , dlss qualité syncro adaptative , réso dynamitque off


I crashed at the time of the switch (I had planned this, I had deactivated two hearts) I closed the game then restarted without touching anything else.
you see that in some loading it is at the limit of crash but not everything loads correctly... in game I had to type some mob to stop the micro stutter then nothing after and I play normally.
If it works for you, good for me, it works!
I have the game on full blast, DLSS adaptive sync quality, dynamitque reso off

I've done a lot of loading and still nothing for the moment, everything is holding up!

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