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Game Crash when I click Play my monk
My lvl 19 Monk was following the quest line to go to Mawdun Quarry. Right after clicking on the gate to go there, I crashed on the loading screen, game shut down entirely. I tried to play my monk multiple time but the game just crashs.
I can play my other mercenary character with no issue but when ever I try to play my monk the game crash.
I tried changing the settings around but nothing helped. I restarted the game multiple times but did not help.
I need help to solve this issue or I won't be able to continue with the campaign with my monk.
Funny that you say that.
I noticed that it only happens with my Warrior too.
Could it be character/zone related?
i would say no. Iplay merc. If you only crash to desktop though this is a different issue (which actually happens to me too). Your pc should freeze on loading zone, audio distorts and replays, and mouse immobility.
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Posted bygodimpulse#1516on Dec 14, 2024, 9:22:30 PM
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Yeah, scratch that.
It crashed again after 10 minutes.
It's not CTD, it's a hard crash, I can still hear audio in background, but freezes a few sec after.
Something's not right with their code
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Posted bynanofive#5963on Dec 14, 2024, 9:24:23 PM
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I played a Merc with skills Contagion, Minions, Sceptre Minions, and Frost Bomb.
I cannot send/reply to direct messages because my in-game character has not finished Act 1. I apologize for any unanswered messages.
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Posted byCainrith#2807on Dec 14, 2024, 9:25:21 PM
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Made an account just to say I'm having this issue too.
DxDiag pastebin: https://pastebin.com/Tuk6TQs8
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Posted byunryaned#6926on Dec 14, 2024, 9:26:53 PM
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Made an account just to say I'm having this issue too.
DxDiag pastebin: https://pastebin.com/Tuk6TQs8
Your PC crashed so hard that it did not even manage to log a proper DxDiag.
Problem signature:
P1: PathOfExileSteam.exe
P2: 0.0.0.0
P3: 10.0.26100.2.0.0
P4:
P5:
P6:
P7:
P8:
P9:
P10:
We would need P4 - P8 pair, and P7.
P4 would show the problematic file (such as Kernelbase.dll), P8 would show the location of the problem inside P4.
P7 would show the type of crash.
I cannot send/reply to direct messages because my in-game character has not finished Act 1. I apologize for any unanswered messages. Last edited by Cainrith#2807 on Dec 14, 2024, 9:38:10 PM
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Posted byCainrith#2807on Dec 14, 2024, 9:37:45 PM
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Adding my own situation as im currently having the Crash on zone causing pc to lock up
Started on saturday (played and streamed all friday with zero crashes that werent part of mass disconnects)
Windows 11 Home
Ram 16GB ddr4
GPU rtx 3060ti 16gb
CPU Rysen 8600X 6 core 3.8ghz
Playing on an MSI 1440p monitor using DLSS DLAA, had more frequent issues when NOT using DLSS and DLAA.
if the known issue isnt fixed by friday ill make a follow up post after ive upgraded my ram to 64gb ddr5.
Edit: Random added Note. when i play overnight I almost entirely DONT experience crashes, if theirs less then say 300k people on steam roughly i seem to have zero crashes for HOURS.
Update
i updated to 32gb of ram and this issue no longer occurs.
Update to the update
I crashed again uhh well
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Posted byxelnas#5874on Dec 14, 2024, 9:47:03 PM
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Adding my own situation as im currently having the Crash on zone causing pc to lock up
Started on saturday (played and streamed all friday with zero crashes that werent part of mass disconnects)
Windows 11 Home
Ram 16GB ddr4
GPU rtx 3060ti 16gb
CPU Rysen 8600X 6 core 3.8ghz
Playing on an MSI 1440p monitor using DLSS DLAA, had more frequent issues when NOT using DLSS and DLAA.
if the known issue isnt fixed by friday ill make a follow up post after ive upgraded my ram to 64gb ddr5.
Edit: Random added Note. when i play overnight I almost entirely DONT experience crashes, if theirs less then say 300k people on steam roughly i seem to have zero crashes for HOURS.
Update
i updated to 32gb of ram and this issue no longer occurs.
Update to the update
I crashed again uhh well
XD we were replying to new users coming in that its just a matter of time before yall crash. but it kinda gets tiring and super spammy :/
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Posted bygodimpulse#1516on Dec 14, 2024, 9:51:48 PM
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Hi having the Crash on loading killing my pc entirely issue updated my ram and still crash
https://pastebin.com/MS4hTxyf here is the pastebin hopefully it helps
it used to have 16gb of ram before today.
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Posted byxelnas#5874on Dec 14, 2024, 9:52:04 PM
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i know am gonna jinx myself for saying this, but the Windows 11 Insider Preview 10.0.26120.2702 (ge_release_upr) seems to fix it for me. the loading screens are just a touch smoother (the gears spinning isn't as hitchy) and they don't last quite as long. I was using Process Lasso before to fix the issue, but have since turned it off and no crashes since.
now, i'll go fire it back up and watch it hard freeze, knowing my luck :|
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Otherwise, who will take responsibility for the damage caused to players' hardware?
GGG won't. no one is forcing us to play. and us repeatedly trying to play and it freezing up and forcing a hard reset over and over is on us. it really sucks, but that's what their legal team(?) would most likely say.
Installed this Windows version to test, didn't work for me. I'll just hope it works for you.
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Posted byDawnîe#5659on Dec 14, 2024, 9:55:09 PM
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I think many people are experiencing some kind of placebo effect i.e. you think the newest change you made solved the problem until you eventually crash again.
The only workaround that seems to work is disabling 2 cores for the PoE process. That way it doesn't freeze your whole PC when it crashes; and/or disabling multi-threading before every loading screen.
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Posted byxkyfire#6923on Dec 14, 2024, 9:58:37 PM
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