Insane Latency Spikes and Game Crashes since 3.23

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Asmodis27 wrote:

saw maybe a solution in other Thread that helped me, since i have done that i got not a single lag spike

3. Clear your client's config files.
It is possible some non-default setting is causing your problem. Removing the client config files will restore default settings. The config files are located in the below locations:

PC (all types): %USERPROFILE%\Documents\My Games\Path of Exile
macOS (beta): ~/Library/Caches/com.GGG.PathOfExile/

The easiest option is to move the entire folder to a backup location to test this solution. Moving the folder will also clear the client's cached data (see above).


I also cleared the cache folder in "%AppData%\Path of Exile" however that change alone did not fix the issue, but may be worth doing as well

**Note that this will reset all keybinds and other settings, which is a pain but better than crashing. Hope this works for you guys too

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t0lkien wrote:

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Asmodis27 wrote:

saw maybe a solution in other Thread that helped me, since i have done that i got not a single lag spike

3. Clear your client's config files.
It is possible some non-default setting is causing your problem. Removing the client config files will restore default settings. The config files are located in the below locations:

PC (all types): %USERPROFILE%\Documents\My Games\Path of Exile
macOS (beta): ~/Library/Caches/com.GGG.PathOfExile/

The easiest option is to move the entire folder to a backup location to test this solution. Moving the folder will also clear the client's cached data (see above).


I also cleared the cache folder in "%AppData%\Path of Exile" however that change alone did not fix the issue, but may be worth doing as well

**Note that this will reset all keybinds and other settings, which is a pain but better than crashing. Hope this works for you guys too

There is nothing you can do client-side to fix this issue. It's their servers/netcode. It's a problem that was introduced with the last few patches.

I, like you, spent hours messing around with my system trying to troubleshoot what was happening. I rebooted/reset my router many times, and that seemed to fix the problem... for a few minutes, as did a bunch of other things I tried. It's coincidental and seems like it's makes a difference because the problem comes and goes, and is in some instance and not others. But it's on GGG's side, not ours.

The proof for this - apart from the fact that the game has worked without issue for years up to this point - is jumping around between areas. One area will work flawlessly, another instance/area has the issue. The issue also disappears during slow times, and immediately reappears during busy times.

The first time the issue appeared for me, the login challenged me with the message that I was trying to log in from a different location. I wasn't. I closed the game, and restarted it, and entered normally. Then I had horrible lag where the ping meter was going up and down wildly.

So please, don't respond with well meaning but ultimately useless disinformation. All you're going to do is confuse people and possibly have them mess up their install. GGG have a problem and need to find and fix it.