English Português Brasileiro Русский ไทย Deutsch Français Español 한국어
Path of Exile
Forum Index»Technical Support»View Thread
View Staff PostsPost Reply

Can't join Hideouts in KR/JP Region

"
Fitzy_GGG wrote:
Can you do a WinMTR to kr.vodafone-ts.pathofexile.com please?

I want to see if the route changed from before.


|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.1 - 0 | 14 | 14 | 0 | 0 | 3 | 3 |
| ipbcc027fe.dynamic.kabel-deutschland.de - 0 | 14 | 14 | 11 | 15 | 21 | 20 |
| ip5886bf2e.dynamic.kabel-deutschland.de - 0 | 14 | 14 | 12 | 21 | 48 | 16 |
| ip5886c363.static.kabel-deutschland.de - 0 | 14 | 14 | 14 | 19 | 25 | 22 |
| 145.254.3.60 - 0 | 14 | 14 | 14 | 19 | 27 | 19 |
| 145.254.2.175 - 0 | 14 | 14 | 18 | 23 | 29 | 26 |
| 145.254.2.175 - 0 | 14 | 14 | 16 | 23 | 28 | 26 |
| ae4-100-xcr1.mue.cw.net - 0 | 14 | 14 | 19 | 24 | 30 | 23 |
| ae10.pcr1.fis.cw.net - 0 | 14 | 14 | 34 | 37 | 45 | 38 |
| ae40.xcr1.dus.cw.net - 0 | 14 | 14 | 34 | 40 | 55 | 34 |
| ae37-xcr1.ltw.cw.net - 0 | 14 | 14 | 30 | 40 | 53 | 33 |
| ae8-xcr1.lnt.cw.net - 0 | 14 | 14 | 34 | 38 | 44 | 35 |
| 195.66.224.177 - 0 | 14 | 14 | 32 | 40 | 78 | 38 |
| i-1001.ulhc-core02.telstraglobal.net - 0 | 14 | 14 | 32 | 37 | 44 | 38 |
| i-1005.ulhc-core02.telstraglobal.net - 0 | 14 | 14 | 181 | 185 | 193 | 187 |
| i-1005.sgpl-core02.telstraglobal.net - 0 | 14 | 14 | 181 | 187 | 193 | 189 |
| i-1005.sgpl-core02.telstraglobal.net - 0 | 14 | 14 | 179 | 186 | 193 | 189 |
| i-93.istt04.telstraglobal.net - 0 | 14 | 14 | 179 | 185 | 193 | 188 |
| -peer.istt04.pr.telstraglobal.net - 0 | 14 | 14 | 179 | 186 | 210 | 187 |
| ae6.cbs02.eq01.sng02.networklayer.com - 0 | 14 | 14 | 182 | 188 | 193 | 183 |
| ae0.cbs02.pn01.hkg01.networklayer.com - 0 | 14 | 14 | 273 | 287 | 304 | 279 |
| ae8.bbr01.cs01.den01.networklayer.com - 0 | 14 | 14 | 206 | 210 | 217 | 212 |
| ae1.cbs02.kx01.seo02.networklayer.com - 8 | 14 | 13 | 250 | 256 | 267 | 255 |
| ae1.dar02.seo01.networklayer.com - 0 | 14 | 14 | 249 | 257 | 292 | 254 |
| ae1.ppr02.seo01.networklayer.com - 0 | 14 | 14 | 248 | 256 | 263 | 251 |
| po2.fcr01a.seo01.networklayer.com - 0 | 14 | 14 | 248 | 253 | 258 | 254 |
| a.b2.38a9.ip4.static.sl-reverse.com - 0 | 14 | 14 | 247 | 253 | 261 | 256 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Avatar
Posted by

on Aug 31, 2021, 12:30:28 PM
Vaal Supporter
Ascendant Supporter
Prophecy Supporter
Hydra Supporter
Breachlord Supporter
Legion Supporter
Harbinger Supporter
Abyssal Imp Supporter
Abyssal Lich Supporter
Alpha Harpy Supporter
High Council Supporter
Sunstone Supporter
Cult of Darkness Supporter
Vanguard Supporter
Eyrie Supporter
Master Spellblade Supporter
Imperial Sun Supporter
Delve Core Supporter
Voidborn Supporter
Quote this Post
Is there someone on Vodafone that can't load https://poe.game.daum.net/ willing to help me with some more technically complex troubleshooting?

We'd like to collect some nmap and wireshark data to provide to Vodafone that hopefully show the problem in more detail.
Avatar
Posted by

on Aug 31, 2021, 7:04:51 PM
Grinding Gear Games
Quote this Post
Have the same problem.
It started i think league or maybe 2 ago (in Ritual 3.13 i think).
Always the same cant join JP ppl's HO - ending in infinite loading loap.
They can visit mine.
I'm in EU (CZ). Tested with a guy from JP - tried several gateways (using Frankfurt by default) but the problem is all time the same.

$tracert kr.vodafone-ts.pathofexile.com
Spoiler

Výpis trasy k kr.vodafone-ts.pathofexile.com [169.56.178.10]
s nejvýše 30 směrováními:

1 < 1 ms < 1 ms < 1 ms router.asus.com [11.0.0.1]
2 < 1 ms < 1 ms < 1 ms 10.128.72.1
3 < 1 ms < 1 ms < 1 ms vino-upc-gw.zrnko.net [86.49.93.233]
4 4 ms 4 ms 4 ms cz-brn-pop1-rb1-vla2108.net.upc.cz [84.116.221.33]
5 4 ms 4 ms 4 ms cz-pra-pop115-rb1-vla102.net.upc.cz [84.116.223.65]
6 5 ms 6 ms 5 ms cz-prg01a-ra4-vla2119.net.upc.cz [84.116.221.78]
7 * * * Vypršel časový limit žádosti.
8 * * * Vypršel časový limit žádosti.
9 12 ms 14 ms 11 ms nix4.softlayer.com [91.210.16.203]
10 13 ms 13 ms * ae6.cbs01.xn01.fra01.networklayer.com [169.45.18.168]
11 * * * Vypršel časový limit žádosti.
12 * 24 ms 22 ms ae7.cbs01.ic01.mil02.networklayer.com [169.45.19.124]
13 * 240 ms 240 ms 61.13.2da9.ip4.static.sl-reverse.com [169.45.19.97]
14 243 ms 243 ms 244 ms ae7.cbs02.eq01.sng02.networklayer.com [169.45.19.155]
15 245 ms 244 ms 244 ms ae0.cbs02.pn01.hkg01.networklayer.com [169.45.19.188]
16 190 ms 190 ms 190 ms ae8.bbr01.cs01.den01.networklayer.com [50.97.17.19]
17 233 ms * 233 ms ae1.cbs02.kx01.seo02.networklayer.com [50.97.17.167]
18 232 ms 232 ms 232 ms ae1.dar02.seo01.networklayer.com [50.97.17.111]
19 233 ms 233 ms 233 ms ae1.ppr03.seo01.networklayer.com [169.56.118.141]
20 232 ms 232 ms 232 ms po3.fcr01b.seo01.networklayer.com [169.56.118.169]
21 233 ms 233 ms 233 ms a.b2.38a9.ip4.static.sl-reverse.com [169.56.178.10]


and btw can't load (timeouted) https://poe.game.daum.net/
Last edited by kang666#4841 on Aug 31, 2021, 7:11:51 PM
Avatar
Posted by

on Aug 31, 2021, 7:09:19 PM
Dread Supporter
Lithomancer Supporter
Quote this Post
"
Fitzy_GGG wrote:
Is there someone on Vodafone that can't load https://poe.game.daum.net/ willing to help me with some more technically complex troubleshooting?

We'd like to collect some nmap and wireshark data to provide to Vodafone that hopefully show the problem in more detail.


If you haven't found someone else, I can do that. I am kind of familiar with both nmap and Wireshark from my training to become a system administrator, but has been 10+ years since I used either.

And I just tested again, https://poe.game.daum.net/ is unreachable and I still get endless loading screen whenever I try to join a Korean hideout.
Last edited by Mecielle#3021 on Aug 31, 2021, 10:13:23 PM
Avatar
Posted by

on Aug 31, 2021, 10:11:36 PM
Classic Supporter
Outlaw Supporter
Abyssal Imp Supporter
Soulstealer Supporter
Sunstone Supporter
Blood Knight Supporter
Sanctum Supporter
Faithsworn Supporter
Arcanist Supporter
Eldritch Supporter
Quote this Post
"
Mecielle wrote:
"
Fitzy_GGG wrote:
Is there someone on Vodafone that can't load https://poe.game.daum.net/ willing to help me with some more technically complex troubleshooting?

We'd like to collect some nmap and wireshark data to provide to Vodafone that hopefully show the problem in more detail.


If you haven't found someone else, I can do that. I am kind of familiar with both nmap and Wireshark from my training to become a system administrator, but has been 10+ years since I used either.

And I just tested again, https://poe.game.daum.net/ is unreachable and I still get endless loading screen whenever I try to join a Korean hideout.


Thanks - PM'ed you.
Avatar
Posted by

on Aug 31, 2021, 11:37:30 PM
Grinding Gear Games
Quote this Post
hm website and atleast kr hideouts works again (so i guess jp too, but didnt find jp realm for testing)

so thanks for fixing


edit:
winmrt on poe.game.daum.net

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| kabelbox - 0 | 58 | 58 | 0 | 0 | 11 | 1 |
| ip4d1418fe.dynamic.kabel-deutschland.de - 0 | 58 | 58 | 6 | 8 | 14 | 7 |
| ip53a99fc6.static.kabel-deutschland.de - 0 | 58 | 58 | 6 | 10 | 39 | 7 |
| ip5886c132.static.kabel-deutschland.de - 0 | 58 | 58 | 7 | 9 | 15 | 8 |
| 145.254.3.72 - 0 | 58 | 58 | 7 | 9 | 23 | 8 |
| 145.254.2.199 - 0 | 58 | 58 | 10 | 14 | 28 | 12 |
| 145.254.2.199 - 0 | 58 | 58 | 11 | 14 | 22 | 12 |
| softlayer.equinix-am1.nl-ix.net - 0 | 58 | 58 | 15 | 17 | 27 | 20 |
| ae6.cbs01.eq01.ams02.networklayer.com - 34 | 24 | 16 | 15 | 19 | 26 | 17 |
| 31.10.35a9.ip4.static.sl-reverse.com - 4 | 51 | 49 | 16 | 19 | 26 | 20 |
| 26.10.35a9.ip4.static.sl-reverse.com - 74 | 15 | 4 | 0 | 23 | 26 | 26 |
| ae0.cbs02.ic01.mil02.networklayer.com - 35 | 23 | 15 | 26 | 29 | 33 | 28 |
| ae7.cbs01.ic01.mil02.networklayer.com - 31 | 26 | 18 | 26 | 29 | 39 | 28 |
| 61.13.2da9.ip4.static.sl-reverse.com - 59 | 17 | 7 | 170 | 173 | 180 | 175 |
| ae7.cbs02.eq01.sng02.networklayer.com - 0 | 58 | 58 | 168 | 171 | 186 | 170 |
| ae0.cbs02.pn01.hkg01.networklayer.com - 0 | 58 | 58 | 200 | 202 | 208 | 204 |
| ae8.bbr01.cs01.den01.networklayer.com - 0 | 58 | 58 | 198 | 200 | 210 | 202 |
| ae1.cbs02.kx01.seo02.networklayer.com - 41 | 22 | 13 | 250 | 252 | 263 | 250 |
| ae1.dar01.seo01.networklayer.com - 0 | 58 | 58 | 251 | 253 | 269 | 252 |
| ae0.ppr04.seo01.networklayer.com - 0 | 58 | 58 | 250 | 254 | 268 | 252 |
| po4.fcr01b.seo01.networklayer.com - 0 | 58 | 58 | 250 | 254 | 265 | 253 |
| 9b.3e.37a9.ip4.static.sl-reverse.com - 0 | 58 | 58 | 251 | 253 | 259 | 253 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v1.00 GPLv2 (original by Appnor MSP - Fully Managed Hosting & Cloud Provider)
Last edited by Kamuel#7266 on Sep 4, 2021, 3:40:58 AM
Avatar
Posted by

on Sep 3, 2021, 8:12:18 PM
Divine Supporter
Quote this Post
We've changed to direct peering. Can someone run a WinMTR to poe.game.daum.net so I can confirm the route has changed?
Avatar
Posted by

on Sep 3, 2021, 9:17:17 PM
Grinding Gear Games
Quote this Post
HOST: MacBook-Pro-van-Slisher.local Loss% Snt Last Avg Best Wrst StDev
1.|-- 192.168.0.1 0.0% 50 10.6 3.6 2.1 10.6 1.1
2.|-- bras-03bkc.bxl.be.edpnet.net 0.0% 50 13.4 7.5 5.4 20.6 2.2
3.|-- router01.bruix.be.edpnet.net 0.0% 50 6.9 8.1 6.6 14.0 1.2
4.|-- router02.bruix.be.edpnet.net 0.0% 50 11.9 13.1 11.7 19.4 1.3
5.|-- router01.adamtel.nl.edpnet.net 0.0% 50 12.6 12.8 11.7 15.7 0.8
6.|-- bbr01.eq01.fra03.networklayer.com 0.0% 50 18.9 20.4 17.9 47.2 5.3
7.|-- 22.10.35a9.ip4.static.sl-reverse.com 0.0% 50 20.7 20.8 19.0 26.2 1.7
8.|-- 2a.10.35a9.ip4.static.sl-reverse.com 66.0% 50 19.7 21.3 19.6 30.3 2.5
9.|-- ??? 100.0 50 0.0 0.0 0.0 0.0 0.0
10.|-- ae7.cbs01.ic01.mil02.networklayer.com 32.0% 50 33.2 30.7 28.9 37.9 1.8
11.|-- 61.13.2da9.ip4.static.sl-reverse.com 52.0% 50 177.6 177.8 176.0 180.2 0.8
12.|-- ae7.cbs02.eq01.sng02.networklayer.com 0.0% 50 179.0 179.6 177.9 189.0 2.0
13.|-- ae0.cbs02.pn01.hkg01.networklayer.com 0.0% 50 206.4 207.9 206.1 213.2 1.6
14.|-- ae8.bbr01.cs01.den01.networklayer.com 0.0% 50 209.0 210.6 207.5 220.2 2.3
15.|-- ae1.cbs02.kx01.seo02.networklayer.com 4.0% 50 260.7 260.3 258.4 287.2 4.4
16.|-- ae1.dar01.seo01.networklayer.com 0.0% 50 256.6 258.8 255.0 275.3 3.8
17.|-- ae0.ppr02.seo01.networklayer.com 0.0% 50 263.3 262.0 260.3 269.2 1.4
18.|-- po2.fcr01b.seo01.networklayer.com 30.0% 50 259.0 258.6 257.3 261.3 0.7
19.|-- 9b.3e.37a9.ip4.static.sl-reverse.com 0.0% 50 259.1 259.0 258.0 261.4 0.5
Avatar
Posted by

on Sep 3, 2021, 10:01:18 PM
Hellfire Supporter
Quote this Post
Can confirm that poe.game.daum.net is reachable again. Have not been able to test the KR hideouts, but would assume that works too. Here is another WinMTR to poe.game.daum.net:

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.178.1 - 0 | 36 | 36 | 0 | 1 | 5 | 1 |
| No response from host - 100 | 7 | 0 | 0 | 0 | 0 | 0 |
|ph-1511g-ubr10k-05-te-1-2-0-1055.bom.unity-media.net - 0 | 36 | 36 | 9 | 16 | 44 | 44 |
| de-fra01b-rc1-ae-20-0.aorta.net - 0 | 36 | 36 | 16 | 21 | 27 | 20 |
| de-bfe18a-rt01-lag-1.aorta.net - 4 | 32 | 31 | 16 | 27 | 95 | 18 |
| bbr01.xn01.fra01.networklayer.com - 0 | 36 | 36 | 15 | 22 | 66 | 18 |
| ae5.cbs01.xn01.fra01.networklayer.com - 60 | 10 | 4 | 21 | 24 | 26 | 25 |
| ae0.cbs02.ic01.mil02.networklayer.com - 20 | 20 | 16 | 26 | 31 | 36 | 28 |
| ae7.cbs01.ic01.mil02.networklayer.com - 47 | 13 | 7 | 0 | 30 | 38 | 35 |
| 61.13.2da9.ip4.static.sl-reverse.com - 88 | 8 | 1 | 0 | 182 | 182 | 182 |
| ae7.cbs02.eq01.sng02.networklayer.com - 0 | 36 | 36 | 170 | 175 | 185 | 173 |
| ae0.cbs02.pn01.hkg01.networklayer.com - 0 | 36 | 36 | 197 | 203 | 212 | 200 |
| ae8.bbr01.cs01.den01.networklayer.com - 0 | 36 | 36 | 199 | 204 | 214 | 205 |
| ae1.cbs02.kx01.seo02.networklayer.com - 23 | 18 | 14 | 253 | 257 | 265 | 254 |
| ae1.dar02.seo01.networklayer.com - 0 | 36 | 36 | 247 | 253 | 269 | 250 |
| ae1.ppr04.seo01.networklayer.com - 0 | 36 | 36 | 251 | 256 | 262 | 253 |
| po4.fcr01b.seo01.networklayer.com - 0 | 36 | 36 | 249 | 254 | 265 | 251 |
| 9b.3e.37a9.ip4.static.sl-reverse.com - 0 | 36 | 36 | 247 | 252 | 262 | 254 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider


Thanks for your work on fixing this Fitzy_GGG.
Avatar
Posted by

on Sep 3, 2021, 10:27:43 PM
Classic Supporter
Outlaw Supporter
Abyssal Imp Supporter
Soulstealer Supporter
Sunstone Supporter
Blood Knight Supporter
Sanctum Supporter
Faithsworn Supporter
Arcanist Supporter
Eldritch Supporter
Quote this Post
"
Fitzy_GGG wrote:
We've changed to direct peering. Can someone run a WinMTR to poe.game.daum.net so I can confirm the route has changed?

It's working ingame with JP hideouts and I can browse poe.game.daum.net.
Thank you so much Fitzy_GGG!
Avatar
Posted by

on Sep 4, 2021, 4:34:06 AM
Vaal Supporter
Ascendant Supporter
Prophecy Supporter
Hydra Supporter
Breachlord Supporter
Legion Supporter
Harbinger Supporter
Abyssal Imp Supporter
Abyssal Lich Supporter
Alpha Harpy Supporter
High Council Supporter
Sunstone Supporter
Cult of Darkness Supporter
Vanguard Supporter
Eyrie Supporter
Master Spellblade Supporter
Imperial Sun Supporter
Delve Core Supporter
Voidborn Supporter
Quote this Post

Report Forum Post

Report Account:

Report Type

Additional Info


View Staff PostsPost Reply
Forum Index»Technical Support»View Thread

Home

Game

Forum

Events

Trade

Shop

© 2010 - 2024 Grinding Gear Games Terms of Use, Privacy Notice and Cookies Notice - Contact Support - Developer API 874ba327516770c29f817468c275329d