Sao Paulo Server latency

Servers are rerolling every 5 min now. PLEASE GGG COME ON! Where is the technical ¨support¨?
the guy from ggg that used to answer this joke gave up, we are alone in a boat that already sand, gg ggg, was a nice ride, too bad your support is terrible and after 144 pages cant do shit
Unplayable. Let's all just play Wolven or something like that. Even Titan Quest must work better than this shit.
"
alezipp wrote:
Unplayable. Let's all just play Wolven or something like that. Even Titan Quest must work better than this shit.


Now is redirecting to Washington or Texas. SUCKS. TERRIBLE TECHNICAL SUPPORT. 10 (TOP) Answers on 1 year of this problem and then SILENCE. They talk more about it on Reddit than they do on their own goddamn forum.
https://gggtracker.com/#page=AFwUY20BQwrYng
last post by fitzy was almost a month ago.
:D
more people playing = more invest on servers please
GGG answer to my email when i asked them about some love in this topic..

Hi there,

Thank you for contacting Support.

Unfortunately we are unable to offer technical support currently, due to limited staff resources. We sincerely apologise for any inconvenience this may cause.

If you are encountering a technical issue, we recommend posting in the Technical Support subforum so other players are able to suggest troubleshooting steps you may try. You can find this subforum here: https://www.pathofexile.com/forum/view-forum/support

If you are encountering a gameplay issue, we recommend checking out the Known Issues thread and threads from other players in the Bug Reports subforum who are experiencing the same issue.

Known Issues thread: https://www.pathofexile.com/forum/view-thread/1733474

Bug Reports subforum: https://www.pathofexile.com/forum/view-forum/bug-reports

If you are unable to see your issue listed in either of these places, please create a new thread about your issue in the Bug Reports subforum. Our development team keep a close eye on all threads posted here, and any issues identified will be included in a patch as soon as we have been able to fix this issue.

We will be offering technical support again in February 2019, please feel free to contact us again then if you continue to encounter any issues with Path of Exile.

Kind regards,
GGG Support



just pathetic, well, im out of this garbage, cya and gl for the ones who stay
Last edited by Seymowr on Jan 8, 2019, 1:11:56 PM
"
Seymowr wrote:
GGG answer to my email when i asked them about some love in this topic..

Hi there,

Thank you for contacting Support.

Unfortunately we are unable to offer technical support currently, due to limited staff resources. We sincerely apologise for any inconvenience this may cause.

If you are encountering a technical issue, we recommend posting in the Technical Support subforum so other players are able to suggest troubleshooting steps you may try. You can find this subforum here: https://www.pathofexile.com/forum/view-forum/support

If you are encountering a gameplay issue, we recommend checking out the Known Issues thread and threads from other players in the Bug Reports subforum who are experiencing the same issue.

Known Issues thread: https://www.pathofexile.com/forum/view-thread/1733474

Bug Reports subforum: https://www.pathofexile.com/forum/view-forum/bug-reports

If you are unable to see your issue listed in either of these places, please create a new thread about your issue in the Bug Reports subforum. Our development team keep a close eye on all threads posted here, and any issues identified will be included in a patch as soon as we have been able to fix this issue.

We will be offering technical support again in February 2019, please feel free to contact us again then if you continue to encounter any issues with Path of Exile.

Kind regards,
GGG Support



just pathetic, well, im out of this garbage, cya and gl for the ones who stay


So they're short on staff since....half a year?
"
alezipp wrote:
"
Seymowr wrote:
GGG answer to my email when i asked them about some love in this topic..

Hi there,

Thank you for contacting Support.

Unfortunately we are unable to offer technical support currently, due to limited staff resources. We sincerely apologise for any inconvenience this may cause.

If you are encountering a technical issue, we recommend posting in the Technical Support subforum so other players are able to suggest troubleshooting steps you may try. You can find this subforum here: https://www.pathofexile.com/forum/view-forum/support

If you are encountering a gameplay issue, we recommend checking out the Known Issues thread and threads from other players in the Bug Reports subforum who are experiencing the same issue.

Known Issues thread: https://www.pathofexile.com/forum/view-thread/1733474

Bug Reports subforum: https://www.pathofexile.com/forum/view-forum/bug-reports

If you are unable to see your issue listed in either of these places, please create a new thread about your issue in the Bug Reports subforum. Our development team keep a close eye on all threads posted here, and any issues identified will be included in a patch as soon as we have been able to fix this issue.

We will be offering technical support again in February 2019, please feel free to contact us again then if you continue to encounter any issues with Path of Exile.

Kind regards,
GGG Support



just pathetic, well, im out of this garbage, cya and gl for the ones who stay


So they're short on staff since....half a year?


More than a year mate. They should just move to another provider on another country in south america, brazilian servers work like shit outside their country.
another long timeout that ended crashing the instances, not gonna play again until GGG say something here, thank god I didn't buy a supporter pack this season
Last edited by kesotron on Jan 8, 2019, 5:39:33 PM

Report Forum Post

Report Account:

Report Type

Additional Info